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Virtual Call Center Agent Jobs in Baton Rouge, LA

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Virtual Call Center Agent information

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$10

$16

$24

How much do virtual call center agent jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual call center agent in Baton Rouge, LA is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.22 per hour, depending on experience, location, and employer.

What is a virtual call center agent?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What does a virtual call center agent do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

What are the key skills and qualifications needed to thrive as a virtual call center agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do virtual call center agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

More about Virtual Call Center Agent jobs

What are the most commonly searched types of Call Center Agent jobs in Baton Rouge, LA?

The most popular types of Call Center Agent jobs in Baton Rouge, LA are:

What are popular job titles related to Virtual Call Center Agent jobs in Baton Rouge, LA?

For Virtual Call Center Agent jobs in Baton Rouge, LA, the most frequently searched job titles are:

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The top searched job categories for Virtual Call Center Agent jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Virtual Call Center Agent jobs?

Cities near Baton Rouge, LA with the most Virtual Call Center Agent job openings:

Virtual Call Center Agent jobs near you
Infographic showing various Virtual Call Center Agent job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,386 per year, or $16.5 per hour.

Interventional Cardiologist | Join a Nationally Recognized Cardiovascular Practice | Louisiana

Cardiovascular Institute of the South

Zachary, LA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Cardiovascular Institute of the South rating

5.7

Company rating: 5.7 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

Cardiovascular Logistics (CVL) is seeking a Board Certified or Board Eligible Interventional Cardiologist to join Cardiovascular Institute of the South (CIS) in Thibodaux, LA.    

About Cardiovascular Institute of the South 

Founded in 1983, Cardiovascular Institute of the South has earned a national reputation for innovation, clinical excellence, and physician leadership.  You will join a nationally respected, physician-led cardiovascular organization that combines the resources of a large group with the autonomy, collaboration, and physician-focused culture of an established practice.  CIS is also home to a nationally recognized Peripheral Interventional Fellowship program led by Dr. Craig Walker.  We are committed to providing physicians with the clinical support, technology, and infrastructure needed to build a successful and rewarding practice. CIS offers tremendous opportunities for professional growth while maintaining a strong focus on physician satisfaction and patient care. 

The organization includes: 

  • 63 Physicians 
  • 59 Advanced Practice Clinicians 
  • 43 Interventional Cardiologists 
  • 14 Non-Invasive Cardiologists 
  • 6 Electrophysiologists 
  • 21 locations across Louisiana and Mississippi 
  • 9 telecardiology sites 

Position Highlights  

  • Interventional schedule includes hospital, clinic, and procedures in OBL/ASC settings 
  • 24/7 Virtual Care Center support with APCs taking first call for physicians 
  • Partnership opportunity with long-term wealth creation 
  • Opportunity to perform coronary and peripheral interventions 
  • Full-time opportunity 
  • Dedicated APC support in the clinic and hospital 
  • 9 telecardiology sites and OMS EHR 
  • Established referral base with high new patient volume 
  • Physician-led practice with opportunities for long-term growth and leadership 
  • Excellent group reputation with supportive administration 
  • Hospital systems include Lane Regional Medical Center, Thibodaux Regional Medical Center, Lafayette General Medical Center, and Opelousas General Health System 

 

The Ideal Candidate 

You may be an excellent fit for this opportunity if you: 

  • Are Board Certified or Board Eligible in Interventional Cardiology 
  • Are fellowship trained in Interventional Cardiology 
  • Want a high-volume practice with an established patient and referral base 
  • Are interested in performing both coronary and peripheral interventions 
  • Value access to OBL/ASC procedural settings 
  • Want the opportunity to build long-term equity through partnership 
  • Appreciate clinical autonomy while having strong physician and APC support 
  • Enjoy working in a collaborative, patient-centered environment 
  • Are seeking a better quality of life with an incredible work/life balance 
  • Have completed a U.S. residency program 
  • Are eligible for Louisiana medical licensure 
  • DO NOT require J-1 visa sponsorship 

Compensation & Benefits  

CIS offers a comprehensive recruitment and compensation package designed to support your professional success and transition to the Lafayette community. 

  • Competitive base salary with strong earning potential 
  • Sign-on bonus 
  • Relocation assistance 
  • Productivity-based compensation 
  • Partnership opportunity 
  • Paid time off 
  • CME allowance and dedicated CME time 
  • Comprehensive medical, dental, vision, and life insurance 
  • Retirement plan 
  • Student loan assistance through Navigate 

Why Thibodaux, Louisiana?  

Thibodaux offers cardiologists the opportunity to build a rewarding career in a welcoming, close-knit community while enjoying the relaxed lifestyle and culture that make South Louisiana so special. Located between New Orleans and Baton Rouge, Thibodaux provides convenient access to big-city amenities while maintaining a charming small-town feel, affordable housing, and a family-friendly atmosphere. The area is known for its incredible Cajun cuisine, festivals, music, outdoor recreation, and strong sense of community, with opportunities for fishing, boating, and exploring the surrounding bayous. For a cardiologist looking for meaningful work, a lower cost of living, and more time to enjoy family, food, culture, and the outdoors, Thibodaux offers an outstanding place to live and practice. 

 

Interested in Learning More? 

If you are looking for an opportunity that combines clinical autonomy, strong earning potential, partnership, professional growth, and an exceptional quality of life, we would love to tell you more about CIS and Thibodaux.  Apply now and our team will reach out to schedule a phone call with you. We invite you to apply here or contact Sylvia at 

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