Nocturnal NPs in our Virtual Care Center (VCC) take first call for our physicians. * We have a co-management agreement with hospital in Zachary to manage the Cath Lab and the Cath Lab Director is ...
Nocturnal NPs in our Virtual Care Center (VCC) take first call for our physicians. * We have a co-management agreement with hospital in Zachary to manage the Cath Lab and the Cath Lab Director is ...
... the center of everything it does. The MarketPoint Career Channel Team is looking for skilled ... You'll engage with customers in the FIELD through a mix of in-person, virtual, and phone ...
... the center of everything it does. The MarketPoint Career Channel Team is looking for skilled ... You'll engage with customers in the FIELD through a mix of in-person, virtual, and phone ...
... the center of everything it does. The MarketPoint Career Channel Team is looking for skilled ... You'll engage with customers in the FIELD through a mix of in-person, virtual, and phone ...
... the center of everything it does. The MarketPoint Career Channel Team is looking for skilled ... You'll engage with customers in the FIELD through a mix of in-person, virtual, and phone ...
... the center of everything it does. The MarketPoint Career Channel Team is looking for skilled ... You'll engage with customers in the FIELD through a mix of in-person, virtual, and phone ...
... the center of everything it does. The MarketPoint Career Channel Team is looking for skilled ... You'll engage with customers in the FIELD through a mix of in-person, virtual, and phone ...
... the center of everything it does. The MarketPoint Career Channel Team is looking for skilled ... You'll engage with customers in the FIELD through a mix of in-person, virtual, and phone ...
... the center of everything it does. The MarketPoint Career Channel Team is looking for skilled ... You'll engage with customers in the FIELD through a mix of in-person, virtual, and phone ...
Virtual Call Center Agent information
See Baton Rouge, LA salary details
$8.30 - $9.33
2% of jobs
$9.33 - $10.36
8% of jobs
$10.36 - $11.38
12% of jobs
$11.55 is the 25th percentile. Wages below this are outliers.
$11.38 - $12.41
18% of jobs
The median wage is $12.86 / hr.
$12.41 - $13.44
23% of jobs
$13.44 - $14.47
12% of jobs
$14.49 is the 75th percentile. Wages above this are outliers.
$14.47 - $15.50
12% of jobs
$15.50 - $16.53
5% of jobs
$16.53 - $17.56
4% of jobs
$17.56 - $18.59
2% of jobs
$18.59 - $19.61
2% of jobs
$8
$13
$19
How much do virtual call center agent jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for virtual call center agent in Baton Rouge, LA is $13.51, according to ZipRecruiter salary data. Most workers in this role earn between $11.30 and $14.90 per hour, depending on experience, location, and employer.
What does a virtual call center agent do?
A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.
What is a virtual call center agent?
Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.
What is the difference between Virtual Call Center Agent vs Customer Service Representative?
| Aspect | Virtual Call Center Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes certifications in customer service | High school diploma or equivalent; customer service certifications optional |
| Work Environment | Remote, home-based call center setup | Typically in-office or remote, depending on employer |
| Industry Usage | Common in call centers, telecommunication, tech support | Widespread across retail, banking, healthcare, and more |
| Job Focus | Handling inbound/outbound calls, technical support, sales | Assisting customers, resolving issues, providing product info |
While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.
What are the key skills and qualifications needed to thrive as a virtual call center agent, and why are they important?
To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.
How do virtual call center agents typically manage communication and collaboration with remote team members?
Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.
More about Virtual Call Center Agent jobs
What are the most commonly searched types of Call Center Agent jobs in Baton Rouge, LA? The most popular types of Call Center Agent jobs in Baton Rouge, LA are:
What are popular job titles related to Virtual Call Center Agent jobs in Baton Rouge, LA? For Virtual Call Center Agent jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center Agent jobs in Baton Rouge, LA look for? The top searched job categories for Virtual Call Center Agent jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Virtual Call Center Agent jobs? Cities near Baton Rouge, LA with the most Virtual Call Center Agent job openings:
Other
Re-posted 4 days ago
Job description
- Practice sees about 18,000 clinic patients and 6,000 hospitalpatients.
- Monthly, they do about 160 diagnostic cath lab procedures which breakdowns to about 30 PCI and 20 peripheral interventions.
- They do ~4 stemis, 1 impellas, 7 pacemakers, and 4 ICDs each month.
- The primary hospital in Zachary, LA and has 140 beds.
- Nocturnal NPs in our Virtual Care Center (VCC) take first call for our physicians.
- We have a co-management agreement with hospital in Zachary to manage the Cath Lab and the Cath Lab Director is anemployee.
- The physician can live in Baton Rouge, LA, approx. 25 miles from Zachary, LA and offers a little more variety such as restaurants, shopping, airport, as well as excellent public and private school options, including Magnet Schools and higher education etc.
- Thisis a physician owned private practice. They have grown to 22 locations in South Louisiana and 1 in Meridian, MS and 2 in Chicago, IL.
- They have 88 physicians, 55 NPs and a little over 1,200 employees.
- Board Eligible/Certified Interventional Cardiology