Branch Manager
Philadelphia, PA · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Philadelphia, PA · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Chambersburg, PA · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Chambersburg, PA · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Carlisle, PA · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Carlisle, PA · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Reading, PA · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Reading, PA · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
New York, NY · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
New York, NY · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Newark, NJ · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Newark, NJ · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
New Castle, DE · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
New Castle, DE · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
New Castle, DE · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
New Castle, DE · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Chambersburg, PA · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Chambersburg, PA · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Chester, VT · On-site
$62K - $103K/yr
At M&T Bank you can step into a role at where your impact is immediate-and visible. Our Branch Manager's lead dynamic, customer-focused teams, drive business growth, and build meaningful ...
Branch Manager
Chester, VT · On-site
$62K - $103K/yr
At M&T Bank you can step into a role at where your impact is immediate-and visible. Our Branch Manager's lead dynamic, customer-focused teams, drive business growth, and build meaningful ...
Branch Manager
New York, NY · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
New York, NY · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Carlisle, PA · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Carlisle, PA · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Reading, PA · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Reading, PA · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Ridley Park, PA · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Branch Manager
Ridley Park, PA · On-site
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Assistant Branch Manager
Lafayette, IN · On-site
Ensure Bank policies and standard operational procedures are consistently and uniformly applied ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Assistant Branch Manager
Lafayette, IN · On-site
Ensure Bank policies and standard operational procedures are consistently and uniformly applied ... Represent Centier professionally with virtual and/or outside community involvement, external ...
Virtual Relationship Banker
Cincinnati, OH · On-site +1
$17.75 - $23.25/hr
Virtual Relationship Banker Relationship Banker- Virtual Branch (onsite) General Electric Credit ... branch location * Manage loan pipeline by conducting member follow-ups via email or phone and ...
Virtual Relationship Banker
Cincinnati, OH · On-site +1
$17.75 - $23.25/hr
Virtual Relationship Banker Relationship Banker- Virtual Branch (onsite) General Electric Credit ... branch location * Manage loan pipeline by conducting member follow-ups via email or phone and ...
Branch Manager
Chester, VT · On-site
$62K - $103K/yr
At M&T Bank you can step into a role at where your impact is immediate-and visible. Our Branch Manager's lead dynamic, customer-focused teams, drive business growth, and build meaningful ...
Branch Manager
Chester, VT · On-site
$62K - $103K/yr
At M&T Bank you can step into a role at where your impact is immediate-and visible. Our Branch Manager's lead dynamic, customer-focused teams, drive business growth, and build meaningful ...
Branch Manager
Barre, VT · On-site
$62K - $103K/yr
At M&T Bank you can step into a role at where your impact is immediate-and visible. Our Branch Manager's lead dynamic, customer-focused teams, drive business growth, and build meaningful ...
Branch Manager
Barre, VT · On-site
$62K - $103K/yr
At M&T Bank you can step into a role at where your impact is immediate-and visible. Our Branch Manager's lead dynamic, customer-focused teams, drive business growth, and build meaningful ...
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Builds the bank's presence in the community * Conducts interviews and selects employees based on ... Branch Managers have the responsibility to establish and maintain federal registration requirements ...
Virtual Branch Manager Banking information
See salary details
$28.5K - $36.7K
2% of jobs
$36.7K - $44.9K
5% of jobs
$44.9K - $53K
11% of jobs
$56.6K is the 25th percentile. Wages below this are outliers.
$53K - $61.2K
16% of jobs
The median wage is $68.9K / yr.
$61.2K - $69.4K
17% of jobs
$69.4K - $77.6K
16% of jobs
$83.2K is the 75th percentile. Wages above this are outliers.
$77.6K - $85.8K
12% of jobs
$85.8K - $94K
10% of jobs
$94K - $102.1K
6% of jobs
$102.1K - $110.3K
3% of jobs
$110.3K - $118.5K
2% of jobs
$28.5K
$74K
$118.5K
How much do virtual branch manager banking jobs pay per year?
As of Sep 10, 2026, the average yearly pay for virtual branch manager banking in the United States is $73,974.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $86,000.00 per year, depending on experience, location, and employer.
What is a virtual branch manager in banking?
A Virtual Branch Manager in banking is a professional responsible for overseeing and managing the operations of a bank's virtual or online branch. This role involves supervising remote banking staff, ensuring excellent customer service through digital platforms, and managing virtual banking products and services. Virtual Branch Managers also focus on growing the bank's digital customer base and implementing online banking strategies. They play a key role in maintaining compliance with banking regulations and utilizing technology to improve customer experiences.
How does a virtual branch manager in banking typically collaborate with remote teams to ensure seamless customer service?
As a Virtual Branch Manager, much of your daily collaboration happens through digital communication tools such as video conferencing, instant messaging, and cloud-based platforms. You’ll regularly coordinate with remote relationship managers, loan officers, and support staff to resolve customer issues, manage workflows, and implement new initiatives. Clear communication and proactive leadership are key to maintaining high customer satisfaction and consistent service standards. Team meetings, virtual training sessions, and performance reviews are typically conducted online, making adaptability and tech-savviness essential for success in this role.
What are the key skills and qualifications needed to thrive as a virtual branch manager in banking, and why are they important?
To thrive as a Virtual Branch Manager in Banking, you need a solid background in financial services, leadership experience, and an understanding of digital banking operations, typically supported by a bachelor’s degree in finance or business. Familiarity with banking CRM software, virtual meeting platforms, and secure transaction systems is essential. Excellent communication, problem-solving, and remote team management skills set top candidates apart in this role. These competencies are crucial for delivering quality customer service, ensuring regulatory compliance, and effectively leading virtual teams in a digital banking environment.
What is the difference between Virtual Branch Manager Banking vs Customer Service Representative in Banking?
| Aspect | Virtual Branch Manager Banking | Customer Service Representative in Banking |
|---|---|---|
| Credentials | Banking experience, relevant certifications (e.g., FINRA, banking licenses) | High school diploma or equivalent; customer service skills |
| Work Environment | Remote, digital platform management | Branch or call center, in-person or phone-based |
| Employer & Industry Usage | Online banking, financial institutions | Retail banks, credit unions |
| Search & Comparison Intent | Managing virtual banking services, overseeing digital customer experience | Assisting customers, resolving banking inquiries |
The Virtual Branch Manager Banking focuses on managing online banking services and digital customer experiences, requiring banking experience and certifications. In contrast, Customer Service Representatives handle direct customer inquiries in branches or call centers, emphasizing customer support skills. Both roles serve the banking industry but differ in work environment and responsibilities.
What are popular job titles related to Virtual Branch Manager Banking jobs?
For Virtual Branch Manager Banking jobs, the most frequently searched job titles are:
Branch Manager
Philadelphia, PA • On-site
M&T Bank •
Finance and Insurance • 10K+ employees10,000+ employees
Full-time
Posted 9 days ago
M&T Bank rating
7.9
Based on 188 frontline employees who took The Breakroom Quiz
Job description
Overview:
Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility.
Primary Responsibilities:
Scope of Responsibilities:
This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.
Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.
Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions. In addition, Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document. Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager.
Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities.
Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved.
Supervisory/ Managerial Responsibilities:
Branch Managers generally have direct reporting responsibility for branch staff.
Education and Experience Required:
Bachelor's degree,
OR, in lieu of degree,
Four (4) years' relevant experience. Minimum three years sales experience
Minimum two years' managerial experience or proven leadership abilities.
At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position. Note: branch provides training for licensing within 6 months.
M&T Business Banking Specialist within 18 months of hire.
Demonstrated strong knowledge of Business Banking products, services and client relationship management.
M&T Way Certified
Precision Leadership Certified Bi-lingual/Spanish preferred
Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets.
Experience with Internet and email preferred.
Education and Experience Preferred:
Demonstrated sales/business development experience and success. Has fundamental understanding of profitability.
Excellent communication and interpersonal skills.
Proven ability to demonstrate and coach exceptional customer service.
Ability to communicate and function professionally with all levels of personnel and business partners across the organization.
Strong financial services product knowledge preferred.
Strong organization, time management, and prioritization skills.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $68,400.00 - $114,000.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Philadelphia, Pennsylvania, United States of America
Manages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, and sales. Has personal production responsibility.
Primary Responsibilities:
- Responsible for overall profitability by directing sales and business development, meeting operational objectives and ensuring the branch achieves its annual goals.
- Leads team through coaching, performance management, and setting priority. Builds and develops branch staff.
- Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long term solutions.
- Proactively prospects and grows Business Banking relationships through outreach. Builds the bank's presence in the community
- Conducts interviews and selects employees based on staffing model.
- Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains accountability for execution of Retail strategy.
- Ensures operational and requirements are maintained, to include consumer and business banking guidelines. Ensures compliance with operational, security and control policies/procedures, preventing fraud and protecting customer assets.
- Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers. Provide coaching and guidance to improve and reduce future problem resolution/escalations.
- Engages with all team members and business partners as appropriate.
- Independently processes all Business Banking loan requests up to $250,000. Proactively bundle products and services as appropriate.
- Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
- Promotes an environment that supports a culture of belonging and reflects the M&T Bank brand.
- Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Completes other related duties as assigned.
- Exercises usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
Scope of Responsibilities:
This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.
Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act.
Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions. In addition, Insurance licensing minimum expectations must be maintained as outlined in MTS Licensed Banker Academy document. Business Banking Specialist minimum expectations will be set by both the Branch and Retail Regional Manager.
Branch Managers will typically spend some of their time servicing existing customers, and the majority of the time growing the business through proactive sales and outside calling activities.
Branch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Branch Managers are responsible for taking full ownership of customer issues until they are completely resolved.
Supervisory/ Managerial Responsibilities:
Branch Managers generally have direct reporting responsibility for branch staff.
Education and Experience Required:
Bachelor's degree,
OR, in lieu of degree,
Four (4) years' relevant experience. Minimum three years sales experience
Minimum two years' managerial experience or proven leadership abilities.
At Market Manager discretion/branch need, Life/Accident and Health Insurance licensing required within 18 months of entry into position. Note: branch provides training for licensing within 6 months.
M&T Business Banking Specialist within 18 months of hire.
Demonstrated strong knowledge of Business Banking products, services and client relationship management.
M&T Way Certified
Precision Leadership Certified Bi-lingual/Spanish preferred
Work with common PC software, including knowledge of Microsoft Office software for word processing and spreadsheets.
Experience with Internet and email preferred.
Education and Experience Preferred:
Demonstrated sales/business development experience and success. Has fundamental understanding of profitability.
Excellent communication and interpersonal skills.
Proven ability to demonstrate and coach exceptional customer service.
Ability to communicate and function professionally with all levels of personnel and business partners across the organization.
Strong financial services product knowledge preferred.
Strong organization, time management, and prioritization skills.
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $68,400.00 - $114,000.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.
Location
Philadelphia, Pennsylvania, United States of America
About M&T Bank
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
Buffalo, NY, US
Year founded
1856