Virtual Automation Engineer Jobs in Massachusetts

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The Senior Storage Engineer responsible for the architecture, configuration, deployment, and ongoing management of large-scale production storage systems. The Senior Storage Engineer work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

Position Summary

The Senior Storage Engineer (L3) - Backup, Recovery & Data Protection Engineering is responsible for the design, engineering, implementation, operation, and continuous optimization of enterprise backup, recovery, cyber resilience, and data protection solutions supporting Humana's mission-critical business services and healthcare platforms.

This position serves as a senior technical leader within the Storage Engineering organization and functions as a primary escalation point for complex backup, recovery, and data protection challenges. The engineer will drive the strategy, architecture, and operational excellence of enterprise data protection platforms while ensuring recoverability, compliance, security, and resiliency across on-premises, cloud, and hybrid infrastructure environments.

The role is responsible for engineering and supporting enterprise-scale solutions leveraging IBM Storage Protect, IBM Storage Defender Data Protect, IBM Storage Protect (Spectrum Protect/TSM), Rubrik, Commvault and related technologies. The engineer will play a key role in data protect engeineering, cyber recovery initiatives, ransomware resilience, platform modernization efforts and automation.

The ideal candidate possesses deep expertise in backup and recovery technologies, enterprise storage platforms, infrastructure architecture, automation, and operational governance, along with the ability to collaborate effectively with infrastructure, cloud, security, application, and business stakeholders.

Key Responsibilities

Backup & Recovery Engineering

• Design, implement, and maintain enterprise backup and recovery architectures supporting critical business applications and infrastructure.
• Engineer scalable, resilient, and secure backup solutions across physical, virtual, cloud, SaaS, and containerized environments.
• Develop and maintain backup standards, recovery procedures, operational runbooks, and engineering documentation.
• Lead backup platform upgrades, migrations, and modernization initiatives.
• Establish and maintain recovery service levels, recovery objectives, and testing standards.

Data Protection Platform Administration

Administer and engineer enterprise data protection platforms including:

• IBM Storage Protect (Spectrum Protect / TSM)
• IBM Storage Defender Data Protect
• Rubrik Security Cloud
• Commvault
• Cloud-native backup technologies

Responsibilities include:

• Platform architecture
• Capacity planning
• Performance tuning
• Security hardening
• Lifecycle management
• Troubleshooting and escalation support

Cyber Recovery & Ransomware Protection

• Design and implement cyber recovery strategies to improve organizational resilience in partnership with the DR team.
• Partner with Information Security teams to support ransomware preparedness initiatives.
• Evaluate and implement immutable storage, air-gapped recovery vaults, and cyber recovery technologies.
• Participate in cyber recovery exercises and validation testing.
• Identify and mitigate risks impacting recoverability and business continuity.

Engineering & Architecture

• Provide technical leadership for backup, storage, and recovery architecture initiatives.
• Evaluate emerging technologies and recommend improvements to existing platforms.
• Participate in enterprise architecture reviews and infrastructure design discussions.
• Define standards, patterns, and best practices for enterprise data protection services.
• Contribute to long-term strategic roadmaps for data protection and cyber resilience.

Automation & Operational Excellence

• Develop automation solutions using PowerShell, Python, REST APIs, Ansible, or similar tools.
• Automate provisioning, reporting, monitoring, and operational workflows.
• Eliminate manual processes through engineering and self-service solutions.
• Create dashboards and reporting capabilities supporting operational visibility and compliance.

Service Onboarding & Governance

• Lead onboarding activities for new business units, applications, and infrastructure platforms entering enterprise backup services.
• Participate in intake reviews and solution design consultations.
• Identify protection gaps, risk exposures, and compliance concerns.
• Ensure new workloads meet enterprise backup, recovery, and retention standards.
• Support governance and exception management processes.

Vendor & Stakeholder Management

• Collaborate with strategic technology partners including IBM, Rubrik, Dell, Microsoft, and other vendors.
• Manage vendor escalations and support engagements.
• Participate in technology evaluations, proofs of concept, and product roadmap discussions.
• Partner with infrastructure, security, cloud, application, and operations teams to deliver enterprise solutions.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field, or equivalent experience.
• 7+ years of enterprise backup, storage, or data protection experience.
• 5+ years of experience with one or more enterprise backup platforms:
  • IBM Storage Protect
  • IBM Storage Defender Data Protect
  • Commvault
  • Rubrik
  • Dell PPDM
• Experience designing and supporting large-scale enterprise backup environments.
• Strong understanding of enterprise storage technologies and infrastructure.
• Experience supporting VMware, Windows, Linux, and cloud platforms.
• Experience with scripting and automation.
• Demonstrated project management experience

Preferred Qualifications

• Experience with healthcare or highly regulated environments.
• Experience supporting Microsoft Azure and GCP workloads.
• Knowledge of cyber recovery and ransomware resilience strategies.
• Knowledge of Kubernetes and container protection technologies.
• Experience with Splunk, monitoring platforms, and operational analytics.
• Familiarity with ServiceNow and ITIL practices.
• Experience leading technical projects and mentoring junior engineers.

Additional Information

Work-At-Home Requirements

• WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.
• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
• Satellite and Wireless Internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$106,900 - $147,000 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.