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Virtual Auto Damage Appraiser Jobs in Raleigh, NC

Mechanic A US

Wake Forest, NC · On-site

$28 - $32/hr

... with customer damage estimates and repairs * Enter and review work orders and complete part ... accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation ...

Virtual Auto Damage Appraiser information

See Raleigh, NC salary details

$37.9K

$66.1K

$96.7K

How much do virtual auto damage appraiser jobs pay per year?

As of Jun 15, 2026, the average yearly pay for virtual auto damage appraiser in Raleigh, NC is $66,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,400.00 and $73,900.00 per year, depending on experience, location, and employer.

What is a Virtual Auto Damage Appraiser?

A Virtual Auto Damage Appraiser is a professional who assesses vehicle damage remotely, typically using photos, videos, or specialized software instead of in-person inspections. They review digital evidence provided by customers, repair shops, or insurance adjusters to estimate the cost of repairs and determine claim values. This role is commonly found in the insurance industry, allowing for faster turnaround times and greater flexibility. Virtual appraisers must have knowledge of auto repair processes and strong attention to detail to ensure accurate assessments.

How does a Virtual Auto Damage Appraiser typically collaborate with repair shops and insurance adjusters during the claims process?

As a Virtual Auto Damage Appraiser, you will frequently interact with repair shops and insurance adjusters to ensure accurate assessments and efficient claims resolution. This collaboration often involves reviewing digital photos and repair estimates, clarifying details with shop representatives, and discussing recommended repairs or discrepancies with adjusters. Strong communication skills and a customer-focused approach are essential, as much of the coordination happens remotely via phone, email, or specialized appraisal platforms. Building positive relationships with these stakeholders can help streamline the claims process and enhance customer satisfaction.

What are the key skills and qualifications needed to thrive as a Virtual Auto Damage Appraiser, and why are they important?

To thrive as a Virtual Auto Damage Appraiser, you need a strong understanding of automotive repair, insurance claims processes, and typically a relevant certification or prior experience in auto appraisal. Proficiency with estimating software like CCC ONE or Audatex, digital imaging tools, and online claims management systems is essential. Excellent attention to detail, strong communication, and customer service skills help in accurately assessing damages and collaborating with clients and repair shops. These skills ensure accurate, efficient claim resolutions and high customer satisfaction in a remote work environment.

What is the difference between Virtual Auto Damage Appraiser vs Auto Damage Adjuster?

AspectVirtual Auto Damage AppraiserAuto Damage Adjuster
CredentialsInsurance licensing, certifications in appraisal softwareInsurance licensing, certifications in claims adjustment
Work EnvironmentRemote, online assessmentsOn-site or remote inspections and claims processing
Industry UsageInsurance companies, third-party claims servicesInsurance companies, independent adjusters
Search/Comparison IntentEvaluating remote appraisal rolesUnderstanding claims adjustment jobs

Both roles involve assessing auto damage, but Virtual Auto Damage Appraisers focus on remote, online evaluations using specialized software, while Auto Damage Adjusters often perform on-site inspections and handle claims in person or remotely. The roles share similar certifications and industry usage, but differ mainly in work environment and assessment methods.

What are the most commonly searched types of Auto Damage Appraiser jobs in Raleigh, NC? The most popular types of Auto Damage Appraiser jobs in Raleigh, NC are:
What are popular job titles related to Virtual Auto Damage Appraiser jobs in Raleigh, NC? For Virtual Auto Damage Appraiser jobs in Raleigh, NC, the most frequently searched job titles are:

Full-time

Retirement, PTO

Posted 13 days ago


Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking an experienced and motivated Claims professional to join our team. The position requires the following, but is not limited to:

  • Inspect damaged automobiles, develop information regarding repair costs, negotiate repair cost agreements, and evaluate practicality of repair and options for settlement of claims.
  • Maintains an understanding of current automobile construction and repair techniques, assuring compliance with statutory requirements including but not limited to appropriate use of after-market parts, and repairs to automobiles with concern for safety and industry standards.
  • Communicate with claim associates, agents, insured's repair facilities and others regarding inspections and conclusions; develop and participate in required communication to vehicle owner regarding repairs, participate as necessary in negotiations, follow-up and problem resolution on claims.
  • Works towards the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary.
  • Handle investigations by phone, mail and on-site investigations.
  • Willing to travel and be temporarily reassigned for catastrophe duty upon request.

Desired Skills & Experience

  • Bachelor's degree or equivalent experience
  • A minimum of 3 years working as a physical damage appraiser .
  • Knowledge of CCC software is preferred but not required
  • Above average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Possess a valid driver's license

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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