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Virtual Auto Damage Appraiser Jobs in Virginia (NOW HIRING)

The Whiteside Agency

Inside Auto Appraiser

Richmond, VA · Hybrid

$63K - $105K/yr

This includes collision, property damage related to autos, rental and towing and some comprehensive ... One year experience estimating auto damage required or successful completion of the Appraiser ...

The Whiteside Agency

Inside Auto Appraiser

Chantilly, VA · Hybrid

$63K - $105K/yr

This includes collision, property damage related to autos, rental and towing and some comprehensive ... One year experience estimating auto damage required or successful completion of the Appraiser ...

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All JobsAuto Damage Appraiser JobsVirtual Auto Damage Appraiser JobsVirtual Auto Damage Appraiser Jobs in Virginia

Virtual Auto Damage Appraiser information

See Virginia salary details

$38.7K

$67.4K

$98.6K

How much do virtual auto damage appraiser jobs pay per year?

As of Aug 2, 2026, the average yearly pay for virtual auto damage appraiser in Virginia is $67,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,500.00 and $75,300.00 per year, depending on experience, location, and employer.

What is a Virtual Auto Damage Appraiser?

A Virtual Auto Damage Appraiser is a professional who assesses vehicle damage remotely, typically using photos, videos, or specialized software instead of in-person inspections. They review digital evidence provided by customers, repair shops, or insurance adjusters to estimate the cost of repairs and determine claim values. This role is commonly found in the insurance industry, allowing for faster turnaround times and greater flexibility. Virtual appraisers must have knowledge of auto repair processes and strong attention to detail to ensure accurate assessments.

How does a Virtual Auto Damage Appraiser typically collaborate with repair shops and insurance adjusters during the claims process?

As a Virtual Auto Damage Appraiser, you will frequently interact with repair shops and insurance adjusters to ensure accurate assessments and efficient claims resolution. This collaboration often involves reviewing digital photos and repair estimates, clarifying details with shop representatives, and discussing recommended repairs or discrepancies with adjusters. Strong communication skills and a customer-focused approach are essential, as much of the coordination happens remotely via phone, email, or specialized appraisal platforms. Building positive relationships with these stakeholders can help streamline the claims process and enhance customer satisfaction.

What are the key skills and qualifications needed to thrive as a Virtual Auto Damage Appraiser, and why are they important?

To thrive as a Virtual Auto Damage Appraiser, you need a strong understanding of automotive repair, insurance claims processes, and typically a relevant certification or prior experience in auto appraisal. Proficiency with estimating software like CCC ONE or Audatex, digital imaging tools, and online claims management systems is essential. Excellent attention to detail, strong communication, and customer service skills help in accurately assessing damages and collaborating with clients and repair shops. These skills ensure accurate, efficient claim resolutions and high customer satisfaction in a remote work environment.

What is the difference between Virtual Auto Damage Appraiser vs Auto Damage Adjuster?

AspectVirtual Auto Damage AppraiserAuto Damage Adjuster
CredentialsInsurance licensing, certifications in appraisal softwareInsurance licensing, certifications in claims adjustment
Work EnvironmentRemote, online assessmentsOn-site or remote inspections and claims processing
Industry UsageInsurance companies, third-party claims servicesInsurance companies, independent adjusters
Search/Comparison IntentEvaluating remote appraisal rolesUnderstanding claims adjustment jobs

Both roles involve assessing auto damage, but Virtual Auto Damage Appraisers focus on remote, online evaluations using specialized software, while Auto Damage Adjusters often perform on-site inspections and handle claims in person or remotely. The roles share similar certifications and industry usage, but differ mainly in work environment and assessment methods.

What are the most commonly searched types of Auto Damage Appraiser jobs in Virginia? The most popular types of Auto Damage Appraiser jobs in Virginia are:
What are popular job titles related to Virtual Auto Damage Appraiser jobs in Virginia? For Virtual Auto Damage Appraiser jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Virtual Auto Damage Appraiser jobs in Virginia look for? The top searched job categories for Virtual Auto Damage Appraiser jobs in Virginia are:
What cities in Virginia are hiring for Virtual Auto Damage Appraiser jobs? Cities in Virginia with the most Virtual Auto Damage Appraiser job openings:
Virtual Auto Damage Appraiser jobs near you
Infographic showing various Virtual Auto Damage Appraiser job openings in Virginia as of July 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 100% In-person job distribution, with an average salary of $67,396 per year, or $32.4 per hour.

Claims Appraiser - Auto Estimatics

State Farm

Richmond, VA • On-site

$59K - $82K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 27 days ago

State Farm rating

7.4

Company rating: 7.4 out of 10

Based on 1,542 frontline employees who took The Breakroom Quiz

224th of 301 rated insurance

Job description

Overview
Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.
Responsibilities
As an Auto Estimator, you will collect vehicle information from repair shops or customers and complete initial and supplemental estimates via photos or in person. You may be the first point of contact to meet with our insureds, explain coverage, estimate vehicle damage, and help them through the claims process while providing Remarkable® service. This includes:
  • Utilizing automated estimating systems to prepare repair estimates
  • Providing technical support to claim handlers on vehicle repair issues
  • Applying knowledge of market value and other factors affecting reparability issues
  • Evaluating bid content and photo documentation, vehicle damage, and causation issues
  • Answering inbound calls and making outbound calls to customers and repair shops
  • Providing exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally
  • May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions

Where You'll Work:
This is a Remote-Field position in which you will flex between working from home doing virtual estimates and utilizing a mobile office/vehicle for in-person appointments with body shops and customers.
This position is located in Richmond, VA. Competitive candidates should reside within a commutable distance of this territory. 23146, 23233, 23294
Candidates may be asked to work outside of their assigned territory as business needs dictates.
Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.
Qualifications
Competitive candidates must demonstrate the following:
  • Auto collision repair, auto damage estimating, and/or auto insurance appraiser experience
  • Excellent customer service, critical thinking, and decision-making skills
  • Strong written and verbal communication skills
  • Ability to multi-task across technical platforms
  • Accountability and Resourcefulness
  • Physical agility to allow for stooping, bending, and some physical lifting to adequately evaluate vehicle damage and create repair estimates
  • A valid driver's license is required

Preferred Skills:
  • Motor Vehicle Physical Damage Appraiser License
  • CCC One and/or Mitchell knowledge
  • I-CAR Platinum Certification

Additional Details:
  • Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s).
  • State Farm recently implemented new pre-employment assessments. Candidates that have previously taken an assessment may be asked to participate in additional testing

Our Benefits
Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!
  • Potential starting salary range: $59,059.65 - $82,000 annually
    • Starting salary will be based on skills, background, and experience
    • High end of the range limited to applicants with significant relevant experience
  • Potential yearly incentive pay up to 15% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!
  • Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
  • Stay Well! Focus on you and your family's health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
  • Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
  • Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
  • Take a Little "You" Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
  • Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
  • Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!

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