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Virtual Auto Damage Appraiser Jobs in California

USAA

Sr. Auto Appraiser - Field

Los Angeles, CA · On-site

Reviews facts of loss and vehicle damage to determine if subrogation opportunities exist and ... and coverages, auto parts distribution process and claim appraisal process and procedures.

USAA

Sr. Auto Appraiser - Field

Los Angeles, CA · On-site +1

Reviews facts of loss and vehicle damage to determine if subrogation opportunities exist and ... and coverages, auto parts distribution process and claim appraisal process and procedures.

USAA

Sr. Auto Appraiser - Field

Los Angeles, CA · On-site +1

Reviews facts of loss and vehicle damage to determine if subrogation opportunities exist and ... and coverages, auto parts distribution process and claim appraisal process and procedures.

Allstate

Field Auto Appraiser

Burbank, CA · Remote

$35.82 - $50.24/hr

Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage ... National General is seeking a Field Auto Appraiser to join our Claims team. Ideal candidates will ...

Allstate

Field Auto Appraiser

Los Angeles, CA · Remote

$35.82 - $50.24/hr

Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage ... National General is seeking a Field Auto Appraiser to join our Claims team. Ideal candidates will ...

Allstate

Field Auto Appraiser

Calabasas, CA · Remote

$35.82 - $50.24/hr

Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage ... National General is seeking a Field Auto Appraiser to join our Claims team. Ideal candidates will ...

Allstate

Field Auto Appraiser

Glendale, CA · Remote

$35.82 - $50.24/hr

Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage ... National General is seeking a Field Auto Appraiser to join our Claims team. Ideal candidates will ...

Allstate

Field Auto Appraiser

San Fernando, CA · Remote

$35.82 - $50.24/hr

Responsible for creating a comprehensive estimate of damages for 1st and 3rd party material damage ... National General is seeking a Field Auto Appraiser to join our Claims team. Ideal candidates will ...

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All JobsAuto Damage Appraiser JobsVirtual Auto Damage Appraiser JobsVirtual Auto Damage Appraiser Jobs in California

Virtual Auto Damage Appraiser information

What is a virtual auto damage appraiser?

A Virtual Auto Damage Appraiser is a professional who assesses vehicle damage remotely, typically using photos, videos, or specialized software instead of in-person inspections. They review digital evidence provided by customers, repair shops, or insurance adjusters to estimate the cost of repairs and determine claim values. This role is commonly found in the insurance industry, allowing for faster turnaround times and greater flexibility. Virtual appraisers must have knowledge of auto repair processes and strong attention to detail to ensure accurate assessments.

How does a virtual auto damage appraiser typically collaborate with repair shops and insurance adjusters during the claims process?

As a Virtual Auto Damage Appraiser, you will frequently interact with repair shops and insurance adjusters to ensure accurate assessments and efficient claims resolution. This collaboration often involves reviewing digital photos and repair estimates, clarifying details with shop representatives, and discussing recommended repairs or discrepancies with adjusters. Strong communication skills and a customer-focused approach are essential, as much of the coordination happens remotely via phone, email, or specialized appraisal platforms. Building positive relationships with these stakeholders can help streamline the claims process and enhance customer satisfaction.

What are the key skills and qualifications needed to thrive as a virtual auto damage appraiser, and why are they important?

To thrive as a Virtual Auto Damage Appraiser, you need a strong understanding of automotive repair, insurance claims processes, and typically a relevant certification or prior experience in auto appraisal. Proficiency with estimating software like CCC ONE or Audatex, digital imaging tools, and online claims management systems is essential. Excellent attention to detail, strong communication, and customer service skills help in accurately assessing damages and collaborating with clients and repair shops. These skills ensure accurate, efficient claim resolutions and high customer satisfaction in a remote work environment.

What is the difference between Virtual Auto Damage Appraiser vs Auto Damage Adjuster?

AspectVirtual Auto Damage AppraiserAuto Damage Adjuster
CredentialsInsurance licensing, certifications in appraisal softwareInsurance licensing, certifications in claims adjustment
Work EnvironmentRemote, online assessmentsOn-site or remote inspections and claims processing
Industry UsageInsurance companies, third-party claims servicesInsurance companies, independent adjusters
Search/Comparison IntentEvaluating remote appraisal rolesUnderstanding claims adjustment jobs

Both roles involve assessing auto damage, but Virtual Auto Damage Appraisers focus on remote, online evaluations using specialized software, while Auto Damage Adjusters often perform on-site inspections and handle claims in person or remotely. The roles share similar certifications and industry usage, but differ mainly in work environment and assessment methods.

What are the most commonly searched types of Auto Damage Appraiser jobs in California?

The most popular types of Auto Damage Appraiser jobs in California are:

What are popular job titles related to Virtual Auto Damage Appraiser jobs in California?

For Virtual Auto Damage Appraiser jobs in California, the most frequently searched job titles are:

What job categories do people searching Virtual Auto Damage Appraiser jobs in California look for?

The top searched job categories for Virtual Auto Damage Appraiser jobs in California are:

What cities in California are hiring for Virtual Auto Damage Appraiser jobs?

Cities in California with the most Virtual Auto Damage Appraiser job openings:

Virtual Auto Damage Appraiser jobs near you
Infographic showing various Virtual Auto Damage Appraiser job openings in California as of August 2026, with employment types broken down into 91% Full Time, 7% Part Time, and 2% Contract. Highlights an 38% Physical, 3% Hybrid, and 59% Remote job distribution.

Auto Physical Damage Appraiser - Field

American Automobile Association

Los Angeles, CA • On-site, Remote

$35.94 - $47.87/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 283 frontline employees who took The Breakroom Quiz

232nd of 311 rated insurance

Job description

Auto Physical Damage Appraiser - Field
Job Summary
This position supports the Auto Physical Damage Operation by providing material damage claims handling for insurance policies written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include analyzing and evaluating vehicle damage to assist in writing estimates, reviewing estimates, validating compliance and determining repair costs. Communication with members, vehicle owners, body shops and others will be required pertaining to repair process and costs. Works within specific limits and authority to resolve claims with well-defined procedures. Work typically includes repairs and total loss estimation of moderate to significant complexity.
Job Duties
  • Utilize physical inspections to complete accurate and thorough estimates for vehicle repair that are compliant with company guidelines, industry standards and applicable laws and regulations. Evaluation will include determining accident related damages and vehicle repairability.
  • As part of the estimating process, communicate and interact with a variety of individuals including insureds, claimants, repair facilities, internal claims staff and others. Explain the claim process, repair process, coverage or policy language as applicable. This could be through verbal conversations or in writing, all while in compliance with regulatory and stautory requirements.
  • Providing clear and concise documentation to support estimated damage via photos and detailed descriptions in claim files on company systems.
  • Negotiate within settlement authority to resolve claims. Including dispute resolution regarding repair costs and/or coverage.
  • Coordinate with internal departments
  • Respond quickly to customer needs and inquiries
  • Must be able to assist with Catastrophe duties as required
  • This position requires a higher degree of discretion and independent judgment in analysis and problem solving to effectively manage losses. Determine policy obligations by assessing damage components of the loss. Investigate and differentiate between allegations and facts in each loss. Respond quickly and effectively to customer needs and problems.
  • Determine policy obligations by assessing the damage from the loss and comparing it to the facts of loss.
  • Independently resolve claim exposures within level of authority.

Qualifications
  • Associates Equivalent combination of education and experience Preferred
  • Vocational Equivalent combination of education and experience Preferred
  • Bachelors Equivalent combination of education and experience Preferred
  • 4-6 years Claims experience Preferred
  • 4-6 years Estimating experience Preferred
  • Advanced understanding of automotive repair processes, vehicle systems and damage assessment. Ability to accurately estimate repair costs and a detailed understanding of estimating software platforms.
  • Knowledge of Microsoft Office suite, general computer software and advanced line of business technical software skills required. (CCC Estimating Platform)
  • Excellent organization and planning recognition skills required
  • Excellent oral and written communication skills required
  • Interpersonal skills required
  • Customer service experience required
  • Judgment/Decision making. Ability to identify and resolve complex issues related to damage assessment and repair cost.
  • Commitment to continuous education
  • Must be flexible to assist on Catastrophe duty within the extended organization.
  • Valid Driver's License, acceptable Department of Motor Vehicles record and minimum liability insurance - Issued by State Required
  • Collision Repair & Refinish Certification Tests (B Series) - Automotive Service Excellence Industry certifications such as I-CAR Platinum or ASE Preferred

The starting pay range for this position is:
$35.94 - $47.87
Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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