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Virtual Assistant Short Term Rental Jobs in Arizona

Home Team Luxury Rentals

Realtor

Phoenix, AZ

Description Home Team Luxury Realty is an STR-focused luxury brokerage supporting investors acquiring and selling short-term rental properties nationwide through a networked model of in-brokerage ...

Roofstock

Vendor Manager

Phoenix, AZ · On-site

$80K - $90K/yr

In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services. About the ...

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Virtual Assistant Short Term Rental information

What are Virtual Assistant Short Term Rental jobs?

Virtual Assistant Short Term Rental jobs involve providing remote administrative and operational support to property owners or managers who rent out accommodations on platforms like Airbnb or Vrbo. Typical tasks include handling guest inquiries, managing bookings and calendars, coordinating cleaning and maintenance, and assisting with online listings. These assistants help streamline operations, improve guest communication, and ensure smooth turnover between stays, making them valuable for hosts who manage multiple properties or have busy schedules.

What are the key skills and qualifications needed to thrive as a Virtual Assistant for Short Term Rentals, and why are they important?

To thrive as a Virtual Assistant for Short Term Rentals, you need organizational skills, attention to detail, and experience with property management or hospitality, often supported by familiarity with booking platforms like Airbnb or Vrbo. Proficiency in tools such as property management software, calendar scheduling systems, and communication platforms is essential. Excellent written communication, problem-solving abilities, and responsiveness set top performers apart in this role. These skills are crucial for ensuring smooth guest experiences, timely coordination, and efficient management of rental operations.

What is the difference between Virtual Assistant Short Term Rental vs Property Manager?

AspectVirtual Assistant Short Term RentalProperty Manager
CredentialsBasic administrative skills, sometimes certifications in hospitality or real estateReal estate license or property management certification often required
Work EnvironmentRemote, flexible, often freelanceOn-site or remote, employed by property management companies or owners
Employer & IndustryReal estate, hospitality, short-term rental platformsReal estate, property rental, hospitality industries
Primary ResponsibilitiesHandling bookings, guest communication, administrative tasksOverseeing property operations, maintenance, tenant relations

While both roles support short-term rental operations, a Virtual Assistant Short Term Rental primarily handles administrative and guest communication tasks remotely, whereas a Property Manager oversees the entire property operation, often on-site, including maintenance and tenant relations.

How does a Virtual Assistant for Short Term Rentals typically collaborate with property owners and guests?

As a Virtual Assistant in the short-term rental industry, you’ll regularly coordinate with property owners to manage bookings, update availability calendars, and handle guest inquiries. You’ll act as the primary point of contact for guests, assisting with check-in instructions, troubleshooting issues during their stay, and ensuring their questions are answered promptly. Effective communication and organization are key, as you’ll often juggle multiple properties and guest requests simultaneously. Collaboration with cleaning and maintenance teams is also common to ensure properties are guest-ready.
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Virtual Assistant Short Term Rental jobs near you
Field Operations Associate for STR / Vacation Rental Company

Field Operations Associate for STR / Vacation Rental Company

Stay Gia

Phoenix, AZ

Full-time

Re-posted 17 days ago

Job description

About the Company

Stay Gia is a short term furnished rental / airbnb management company based in Los Angeles, California with operations in five states including Arizona. We are funded by REIT owners and successful entrepreneurs. We are hard working individuals that want to become leaders in the short term rental space. Our company is formed by industry veterans with over 10 years of short term rental experience and we are growing rapidly. Join us if you want to become part of this fast growing team with a lot of room for career growth as we scale even larger.

About the Position

This is a fast paced role that will be essential to the growth of Stay Gia to ensure the maintenance of the properties and upkeep of the units and make sure guests are happy. We have over 70 units in the metro-Phoenix area, and you will be primarily working on

--> housekeeping team

--> maintenance coordinator and on site community managers

--> guest issues 

--> property onboardings.


What you will do on a daily basis

  • perform light maintanance ( change light bulbs, replace air filters, unclog a drain)
  • deliver household items ( irons, hairdryers, towels etc)
  • handle guest lock outs, change batteries for keyfobs, clickers etc.
  • act as eyes on the ground for our centralized guest experience team and coordinate with them to solve the guest problems AND find areas of improvement so that the same issues won't be repeated again.
  • coordinate with a wide variety of local vendors such as handymen to plubmbers to housekeeping vendors
  • drive around the city with your own vehicle. ( mileage at standard IRS rate will be reimbursed)

    What you'll need
  • Valid drivers license and a reliable vehicle that you can use for work
  • ability to work nights and weekends and be a team player.
  • hardworking go getter attitude
  • being organized and reliable
  • must be able to operate a PC and a smart phone
  • capability to carry up to 50 lbs
  • being able to work with little supervision
  • legal authorization to work in the US
  • willingness to submit to a criminal background check

Vacation Rental  - Short Term Rental - Property Management Experience is a huge plus.

Employment Type: FULL_TIME

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