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Virtual Assistant Intake Jobs in Anchorage, AK (NOW HIRING)

Infopact, Inc.

Transition Counselor

Anchorage, AK · On-site

$33.44/hr

We are currently looking for Transition Counselors to assist our client. The budgeted compensation ... Deliver one-on-one counseling, group instruction, briefings, workshops, and virtual services using ...

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Virtual Assistant Intake information

See Anchorage, AK salary details

$11

$24

$34

How much do virtual assistant intake jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for virtual assistant intake in Anchorage, AK is $24.93, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $28.03 per hour, depending on experience, location, and employer.

What is a virtual assistant intake?

Virtual Assistant Intake specialists are remote professionals who handle the initial onboarding, screening, and information gathering processes for clients or customers. They often serve as the first point of contact, collecting essential details, assessing needs, and ensuring that all necessary information is properly documented for further action. Their work streamlines workflows, improves client experiences, and supports organizations in managing new requests efficiently. This role is especially common in healthcare, legal, and service-based industries.

What are the key skills and qualifications needed to thrive as a virtual assistant intake?

To thrive as a Virtual Assistant Intake, you need excellent organizational abilities, attention to detail, and strong communication skills, often supported by experience in administrative roles or customer service. Familiarity with CRM systems, scheduling software, and cloud-based collaboration tools is typically required. Exceptional interpersonal skills, discretion, and the ability to multitask make someone stand out in this position. These skills ensure efficient client onboarding, smooth workflow management, and a positive first impression for the organization.

What are some common challenges faced by virtual assistant intake professionals, and how can they be managed effectively?

Virtual Assistant Intake professionals often navigate high volumes of inquiries and must accurately gather and organize client information, which can sometimes be overwhelming. Effective time management and the use of robust CRM tools are essential to keep track of details and ensure prompt follow-up. Additionally, clear communication and active listening skills help avoid misunderstandings and ensure all client needs are addressed efficiently. Collaborating closely with other team members, such as account managers or support staff, also helps distribute workload and maintain service quality.

What is the difference between Virtual Assistant Intake vs Virtual Assistant?

AspectVirtual Assistant IntakeVirtual Assistant
CredentialsBasic administrative skills, familiarity with communication toolsSame as Intake, often with additional specialized skills
Work EnvironmentRemote, client-facing, often involves onboardingRemote, supporting various client tasks
Employer & Industry UsageUsed in service onboarding, client managementGeneral support across industries
Search & Comparison IntentFocus on client onboarding and intake processesBroader support tasks

The main difference is that a Virtual Assistant Intake specializes in onboarding and initial client communication, while a Virtual Assistant provides ongoing support across various tasks. Intake roles focus on client setup, whereas Virtual Assistants handle day-to-day administrative or operational duties.

What are popular job titles related to Virtual Assistant Intake jobs in Anchorage, AK?

For Virtual Assistant Intake jobs in Anchorage, AK, the most frequently searched job titles are:

What job categories do people searching Virtual Assistant Intake jobs in Anchorage, AK look for?

The top searched job categories for Virtual Assistant Intake jobs in Anchorage, AK are:

Virtual Assistant Intake jobs near you

Transition Counselor

Infopact, Inc.

Anchorage, AK • On-site

$33.44/hr

Full-time

Posted 2 days ago

New

Job description

Infopact Inc, founded in 2004, is an SBA-certified 8(a) Woman-Owned Small Business specializing in providing technical and management operations support for Department of Defense and Federal civilian agencies.  We are currently looking for Transition Counselors to assist our client.
The budgeted compensation for these positions includes an hourly rate of $33.44 plus additional health and welfare payment of $5.09/hr.  Hourly rates are variable based on geographical locations as this is an SCA contract.
Position Summary 
Provides individualized counseling, group instruction, and lifecycle case management to transitioning Soldiers and eligible clients. The Transition Counselor serves as the primary case manager from initial counseling through Capstone validation, helping each client complete required activities, develop a practical transition plan, meet Career Readiness Standards, and connect to appropriate resources. 
Key Responsibilities 
  • Conduct initial counseling, assess transition readiness, interpret assessment results, and assign the appropriate tier level in accordance with Army TAP requirements. 
  • Help clients develop, update, and execute Individual Transition Plans aligned to employment, education, entrepreneurship, vocational, and personal goals. 
  • Deliver one-on-one counseling, group instruction, briefings, workshops, and virtual services using Government-approved curriculum and materials. 
  • Maintain continuous case engagement and required contact cadence from enrollment through Capstone and transition completion. 
  • Guide clients in completing Career Readiness Standards and required documentation, including DD Form 2648 and associated records. 
  • Schedule and reschedule appointments, follow up on missed services, identify barriers, and coordinate appropriate interventions. 
  • Document all services, milestones, assessments, referrals, warm handovers, and follow-on actions accurately and on time in the designated system of record. 
  • Coordinate warm handovers to the Department of Veterans Affairs, Department of Labor, education providers, employment resources, community partners, and other agencies as appropriate. 
  • Support client intake, registration, classroom logistics, attendance, records management, surveys, and other administrative functions needed for compliant delivery. 
  • Participate in quality reviews, training, reporting, outreach, mobile support, and surge coverage as assigned. 

Minimum Qualifications 
  • Bachelor’s degree from an accredited institution. 
  • At least two years of experience counseling or advising individuals regarding benefits, employment, education, career planning, military transition, or community resources. 
  • Knowledge of counseling principles, case management, adult learning, career development, and military-to-civilian transition challenges. 
  • Ability to facilitate groups and provide effective in-person and virtual instruction. 
  • Strong interpersonal, documentation, time-management, computer, and customer service skills. 
  • Ability to manage a caseload, meet deadlines, protect personally identifiable information, and maintain accurate records. 
  • Ability to obtain and maintain required Government suitability, installation access, Common Access Card, and system access. 

Preferred Qualifications 
  • Prior military service, military spouse experience, or direct experience supporting Service members, veterans, and families. 
  • Direct knowledge of and experience with Army TAP curriculum, Career Readiness Standards, Capstone, SkillBridge/Career Skills Programs, and interagency transition resources. 
  • Professional certification in career counseling, workforce development, coaching, human resources, or a related discipline. 

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