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Virtual Assistant Intake Jobs in North Carolina (NOW HIRING)

Engagement - Experience - ExcellenceAt Intake Solutions of America, our Intake Professionals are ... Virtual Healthcare Access.Health Savings Account and Flexible Spending Account Options.401k plan ...

Advanced Care Team

Cary, NC · On-site

$20.90 - $34.83/hr

Purpose The Patient Care Coordinator is responsible for performing intake and Rx Setup ... Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related ...

... intake/output recording. * Assists patients with activities of daily living (bathing, grooming ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Clinical Tech. (Medical Assistant)

Elkin, NC · On-site

$16.75 - $21.25/hr

Prepare exam and treatment rooms for patient intake. * Triage patients by checking vitals ... Prepare and maintain supplies and equipment for treatment. * Assist patients utilizing a Virtual ...

Clinical Tech. (Medical Assistant)

Elkin, NC · On-site

$16.75 - $21.25/hr

Prepare exam and treatment rooms for patient intake. * Triage patients by checking vitals ... Prepare and maintain supplies and equipment for treatment. * Assist patients utilizing a Virtual ...

... intake/output recording. * Assists patients with activities of daily living (bathing, grooming ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

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Virtual Assistant Intake information

What are the key skills and qualifications needed to thrive as a virtual assistant intake?

To thrive as a Virtual Assistant Intake, you need excellent organizational abilities, attention to detail, and strong communication skills, often supported by experience in administrative roles or customer service. Familiarity with CRM systems, scheduling software, and cloud-based collaboration tools is typically required. Exceptional interpersonal skills, discretion, and the ability to multitask make someone stand out in this position. These skills ensure efficient client onboarding, smooth workflow management, and a positive first impression for the organization.

What are some common challenges faced by virtual assistant intake professionals, and how can they be managed effectively?

Virtual Assistant Intake professionals often navigate high volumes of inquiries and must accurately gather and organize client information, which can sometimes be overwhelming. Effective time management and the use of robust CRM tools are essential to keep track of details and ensure prompt follow-up. Additionally, clear communication and active listening skills help avoid misunderstandings and ensure all client needs are addressed efficiently. Collaborating closely with other team members, such as account managers or support staff, also helps distribute workload and maintain service quality.

What is a virtual assistant intake?

Virtual Assistant Intake specialists are remote professionals who handle the initial onboarding, screening, and information gathering processes for clients or customers. They often serve as the first point of contact, collecting essential details, assessing needs, and ensuring that all necessary information is properly documented for further action. Their work streamlines workflows, improves client experiences, and supports organizations in managing new requests efficiently. This role is especially common in healthcare, legal, and service-based industries.

What is the difference between Virtual Assistant Intake vs Virtual Assistant?

AspectVirtual Assistant IntakeVirtual Assistant
CredentialsBasic administrative skills, familiarity with communication toolsSame as Intake, often with additional specialized skills
Work EnvironmentRemote, client-facing, often involves onboardingRemote, supporting various client tasks
Employer & Industry UsageUsed in service onboarding, client managementGeneral support across industries
Search & Comparison IntentFocus on client onboarding and intake processesBroader support tasks

The main difference is that a Virtual Assistant Intake specializes in onboarding and initial client communication, while a Virtual Assistant provides ongoing support across various tasks. Intake roles focus on client setup, whereas Virtual Assistants handle day-to-day administrative or operational duties.

What are popular job titles related to Virtual Assistant Intake jobs in North Carolina?

For Virtual Assistant Intake jobs in North Carolina, the most frequently searched job titles are:

What cities in North Carolina are hiring for Virtual Assistant Intake jobs?

Cities in North Carolina with the most Virtual Assistant Intake job openings:

Intake Specialist- Evenings

Daymark Recovery Services

Erwin, NC • On-site

$15.50 - $20.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Daymark Recovery Services rating

6.2

Company rating: 6.2 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

Intake Specialist- Evenings

Good Hope Hospital - Erwin, NC 28339

Description

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package
  • Medical, Dental and Vision Insurance
  • Health Spending Account
  • Company-Paid Life Insurance
  • Short Term Disability
  • 401(k)
  • Paid Holidays
  • Paid Vacation and Sick Leave
  • Employee Assistant Program
  • Referral Bonus Opportunities
  • Extensive Internal Training Program

Pay Scale: Salary will depend on level of education, licensure and experience.

Shift: Evenings 5pm- 1:30am

Summary:

This position provides clinical intake assessments for medical and clinical appropriateness for admission to Good Hope Hospital. Communicates intake information to the on-call physician who makes the appropriate level of care decision. Works closely with business office, nursing and clinical staff as well as external parties to ensure timely admission of patients. Reports to the Director of Nursing.

Essential Duties and Responsibilities :

  • Facilitates intake, admission, and prior authorization process for incoming patients.
  • Reviews referrals, communicates with referral source and staffs each possible patient for admission with the on call physician.
  • Performs insurance benefit verification.
  • Provide information gathered to patient, their families, and appropriate internal staff.
  • Performs accurate and ongoing assessment of patients' status in the admission process.
  • Facilitate communication regarding request for services that involves the assessment and referral process, intake into services, and appropriate follow up activity.
  • Schedules/complete pre-admission assessments and communicates recommendations to patients and their families.
  • Maintains all documentation involved within the admission process.
  • Participates in daily shift reports through in-person, virtual, or telephonic for Good Hope Hospital.
  • Provides crisis intervention consultation to all members of the team
  • All other duties as assigned by center/regional directors.

Special Attributes: Strong psychosocial, clinical assessment skills. Minimal supervision regarding use of time, able to prioritize work assignments. Ability to communicate effectively with varied professions and clients/families. Ability to make sound decisions in emergency situations.

Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Prefer Bachelor's Degree from an accredited college or university in social work, counseling, psychology, mental health or related field required or registered nurse, in which, an associate's degree or bachelor's degree in nursing is required. Associates Degree in Nursing is allowable with appropriate RN licensure.

  • One or more years of experience in mental/behavioral health working with individuals in a clinical capacity preferred or one or more years of experience as an intake clinician.
  • Experience in managed care precertification process, level of care assessments and utilization preferred.
  • Experience in clinical interviewing, patient assessment, referral, treatment planning, communicating with external parties preferred.
  • Great interpersonal and assessment skills as well as telephone etiquette and paging procedures.
  • Registered Nurse will be given priority hiring.
  • Experience will be given consideration in addition to required education.

What Daymark Recovery Services employees say

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