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Virtual Assistant Intake Jobs in New Jersey (NOW HIRING)

Virtua Health

Psychiatry Intake Coordinator

Pennsauken, NJ · On-site

$28.63 - $44.54/hr

... assistants, and nurse practitioners equipped with the latest technologies, treatments, and ... Collaborates with community providers and support services to arrange for on-site, virtual, or post ...

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Virtual Assistant Intake information

What is a virtual assistant intake?

Virtual Assistant Intake specialists are remote professionals who handle the initial onboarding, screening, and information gathering processes for clients or customers. They often serve as the first point of contact, collecting essential details, assessing needs, and ensuring that all necessary information is properly documented for further action. Their work streamlines workflows, improves client experiences, and supports organizations in managing new requests efficiently. This role is especially common in healthcare, legal, and service-based industries.

What are the key skills and qualifications needed to thrive as a virtual assistant intake?

To thrive as a Virtual Assistant Intake, you need excellent organizational abilities, attention to detail, and strong communication skills, often supported by experience in administrative roles or customer service. Familiarity with CRM systems, scheduling software, and cloud-based collaboration tools is typically required. Exceptional interpersonal skills, discretion, and the ability to multitask make someone stand out in this position. These skills ensure efficient client onboarding, smooth workflow management, and a positive first impression for the organization.

What are some common challenges faced by virtual assistant intake professionals, and how can they be managed effectively?

Virtual Assistant Intake professionals often navigate high volumes of inquiries and must accurately gather and organize client information, which can sometimes be overwhelming. Effective time management and the use of robust CRM tools are essential to keep track of details and ensure prompt follow-up. Additionally, clear communication and active listening skills help avoid misunderstandings and ensure all client needs are addressed efficiently. Collaborating closely with other team members, such as account managers or support staff, also helps distribute workload and maintain service quality.

What is the difference between Virtual Assistant Intake vs Virtual Assistant?

AspectVirtual Assistant IntakeVirtual Assistant
CredentialsBasic administrative skills, familiarity with communication toolsSame as Intake, often with additional specialized skills
Work EnvironmentRemote, client-facing, often involves onboardingRemote, supporting various client tasks
Employer & Industry UsageUsed in service onboarding, client managementGeneral support across industries
Search & Comparison IntentFocus on client onboarding and intake processesBroader support tasks

The main difference is that a Virtual Assistant Intake specializes in onboarding and initial client communication, while a Virtual Assistant provides ongoing support across various tasks. Intake roles focus on client setup, whereas Virtual Assistants handle day-to-day administrative or operational duties.

What are popular job titles related to Virtual Assistant Intake jobs in New Jersey?

For Virtual Assistant Intake jobs in New Jersey, the most frequently searched job titles are:

What job categories do people searching Virtual Assistant Intake jobs in New Jersey look for?

The top searched job categories for Virtual Assistant Intake jobs in New Jersey are:

What cities in New Jersey are hiring for Virtual Assistant Intake jobs?

Cities in New Jersey with the most Virtual Assistant Intake job openings:

Virtual Assistant Intake jobs near you

Psychiatry Intake Coordinator

Pennsauken, NJ • On-site

Virtua Health
Health Care and Social Assistance • 5 - 10K employees
Learn more about Virtua Healthexternal

$28.63 - $44.54/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Virtua Health rating

7.8

Company rating: 7.8 out of 10

Based on 177 frontline employees who took The Breakroom Quiz

Job description

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community.
If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.
In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.
Location:
Pennsauken - 6991 North Park Dr.
Remote Type:
Hybrid
Employment Type:
Employee
Employment Classification:
Per Diem
Time Type:
Part time
Work Shift:
1st Shift (United States of America)
Total Weekly Hours:
0
Additional Locations:
Job Information:
  • All shifts (7a-3p, 3p-11p, 11p-7a), scheduled as needed.
  • Required three shifts every 6-8 weeks, including weekends and holidays
  • Covers all Virtua Hospitals (Camden, Marlton, Mt. Holly, Voorhees, Willingboro)

Job Summary:
The Behavioral Health Intake Coordinator's primary responsibilities involve receiving incoming behavioral health clients in the emergency department to navigate to the appropriate level of care including inpatient voluntary or involuntary bed placement, outpatient IOP, outpatient partial hospitalization, outpatient individual or group counseling. Promoting the transition of patients, obtaining insurance authorization, conducting bed search, or securing outpatient intake appointments and connecting patients to appropriate community resources. The BH Intake Coordinator will work closely with colleagues and community-based providers to ensure patients receive access to timely, high-quality care and services. Serves as a patient advocate in obtaining necessary services.
Position Responsibilities:
Coordinate resources to support transitions in care from the emergency department to voluntary and involuntary inpatient setting or outpatient services. The BH Intake Coordinator will work with insurance providers to obtain prior authorizations. And work with community BH providers to secure outpatient intake appointments. Meets with patients to assess current community-based behavioral health service, if applicable and/or identify service needs and social support needs and in order to develop an aftercare plan.
Collaborates with community providers and support services to arrange for on-site, virtual, or post-discharge service linkages, including follow up to monitor patient connection.
Provides timely feedback to ED nursing staff and attending medical providers to facilitate a timely and safe discharge plan.
Document all interactions in the notes section of EPIC as appropriate. Perform data entry and complete all data records with concise patient information and appropriate coding to ensure proper tracking of metrics. Understanding of all databases used such as Epic, and Jabber phone system. Delivers monthly reporting demonstrating outcomes, performance and productivity of service
Documents in medical records, gathers data and completes reports.
Develop a thorough understanding of the tests, preps and procedures for the proper and timely transfer of patients to the inpatient BH units within Virtua and external inpatient BH units and for referrals to outpatient community BH providers. Have knowledge or understanding of insurance plans, and medical terminology.
Represents Virtua in meetings with external stakeholders and service providers.
Position Qualifications Required:
Required Experience:
3 - 5 years' experience working in mental health or substance use service system providing direct care or case management services.
Demonstrated interest in community or public health preferred.
Required Education:
Bachelor's degree in social work or related social sciences area of study, master's degree preferred.
Training / Certification / Licensure:
Licensure not required. CSW is an available certification for Bachelor's degree in social work.
Hourly Rate: $28.63 - $44.54The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.
Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
For more benefits information click here.

What Virtua Health employees say

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About Virtua Health

Sourced by ZipRecruiter

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community. If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment. In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Marlton, NJ, US

Year founded

1998

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