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Virtual Assistant Customer Service Jobs (NOW HIRING)

Job Duck LLC

V105 - Law Firm Virtual Assistant

$21.75 - $29.25/hr

At Job Duck , we are seeking a dedicated and versatile Law Firm Virtual Assistant who thrives in a ... customer service and build rapport with clients • Highly organized with strong attention to ...

Westrock

Sr. Asst, Customer Service

Murfreesboro, TN · On-site

$17 - $23.50/hr

General Information Job ID ATR61637 Posting Job Title Sr. Asst, Customer Service Locations TN Murfreesboro Employment Type Full Time Date Posted 02-Jun-2026 Relocation Support No Description ...

Mesa Moving and Storage

Virtual Estimator

Phoenix, AZ

$21 - $28/hr

Virtual Surveyor Overview The Virtual Surveyor is responsible for conducting scheduled virtual ... Deliver a high level of customer service throughout each interaction * Communicate clearly and ...

Mesa

Virtual Estimator

Phoenix, AZ · On-site

$21 - $28/hr

Virtual Surveyor Overview The Virtual Surveyor is responsible for conducting scheduled virtual ... Deliver a high level of customer service throughout each interaction * Communicate clearly and ...

Sdii Global

Be Seen First

Project Assistant - Customer Service

Tampa, FL · On-site

$19/hr

The Project Assistant will provide administrative and operations support to the Engineering ... Minimum 1-3 years customer service or administrative experience highly preferred * Proficient in a ...

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Virtual Assistant Customer Service information

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$12

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How much do virtual assistant customer service jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for virtual assistant customer service in the United States is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.75 per hour, depending on experience, location, and employer.

How much do VA's get paid?

Virtual Assistants (VAs) typically earn between $10 and $30 per hour, depending on experience, skills, and the complexity of tasks. Some VAs work on a fixed project basis or monthly retainer, with rates varying based on client requirements and whether they are freelance or employed through an agency.

What are Virtual Assistant Customer Service jobs?

Virtual Assistant Customer Service jobs involve providing support to customers remotely, typically via email, chat, or phone calls. Virtual assistants handle inquiries, resolve issues, process orders, and provide information about products or services on behalf of a company. These roles require strong communication skills, problem-solving abilities, and proficiency with various online tools. Working as a virtual assistant allows for flexible, remote work arrangements and can span industries such as retail, healthcare, or technology.

How can I make $2000 a week working from home?

A Virtual Assistant Customer Service role can potentially earn $2000 or more weekly by handling multiple clients, providing high-quality support, and developing specialized skills such as CRM management or technical support. Increasing earnings may involve working full-time hours, gaining certifications, and using productivity tools to maximize efficiency.

How does a Virtual Assistant Customer Service professional typically collaborate with clients and team members remotely?

As a Virtual Assistant Customer Service professional, you will frequently use digital communication tools such as email, chat platforms, and video conferencing to interact with clients and internal teams. Collaboration is often structured through shared project management tools, scheduled check-ins, and clear documentation to ensure everyone stays aligned despite working remotely. This role requires proactive communication, organizational skills, and the ability to adapt to different workflows, since you'll often juggle supporting multiple clients or departments. Building trust and maintaining responsiveness are key to successful remote collaboration in this position.

How to become a customer service virtual assistant?

To become a customer service virtual assistant, you should develop strong communication and organizational skills, gain experience with customer support tools like live chat or email platforms, and consider completing relevant online courses or certifications. Many virtual assistants work independently or through agencies, and having a reliable internet connection and a suitable workspace is essential.

Is virtual assistant a customer service job?

A virtual assistant customer service role involves providing support to clients or customers remotely, often through email, chat, or phone. It typically includes tasks such as answering inquiries, resolving issues, and managing communication, requiring good communication skills and familiarity with customer service tools. While some virtual assistant jobs focus on administrative tasks, those labeled as customer service specifically emphasize client interaction and support.

What is the difference between Virtual Assistant Customer Service vs Virtual Receptionist?

AspectVirtual Assistant Customer ServiceVirtual Receptionist
Primary RoleHandling customer inquiries, support, and communicationManaging calls, scheduling, and front-desk tasks
Skills & CertificationsCustomer service skills, communication, basic tech knowledgeCommunication, organization, basic admin skills
Work EnvironmentRemote, online customer support platformsRemote or on-site, often with phone systems
Industry UsageCustomer support, e-commerce, service industriesAdministrative support, small business, healthcare

While both roles are remote administrative positions, Virtual Assistant Customer Service focuses on supporting customers through inquiries and support, whereas Virtual Receptionists primarily handle calls, scheduling, and front-desk tasks. Understanding these differences helps job seekers find the right fit for their skills and career goals.

What are the key skills and qualifications needed to thrive as a Virtual Assistant Customer Service Representative, and why are they important?

To thrive as a Virtual Assistant Customer Service Representative, you need excellent communication skills, organizational abilities, and a good command of customer service principles, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, email platforms, and online chat systems is typically required. Strong problem-solving skills, adaptability, and a proactive attitude help you stand out in this remote role. These skills are crucial for efficiently resolving customer inquiries, maintaining client satisfaction, and ensuring smooth virtual operations.
More about Virtual Assistant Customer Service jobs
What cities are hiring for Virtual Assistant Customer Service jobs? Cities with the most Virtual Assistant Customer Service job openings:
What states have the most Virtual Assistant Customer Service jobs? States with the most job openings for Virtual Assistant Customer Service jobs include:
Virtual Assistant Customer Service jobs near you
Infographic showing various Virtual Assistant Customer Service job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,169 per year, or $17.9 per hour.

Assistant Customer Service Manager

Northeast Grocery

Derby, VT

$18 - $25.50/hr

Full-time

Posted 21 days ago

Job description

Pay Range: $18.00- $25.50

SUMMARY
Responsible to ensure each Front End associate provides fast, friendly, and efficient customer service. Responsible for overseeing the entire Front End operation of the store to include customer checkout (registers, scanning, and service), bottle return, cleaning of the break room and restrooms, and the parking lot and sidewalk area of store operations. Ensures all front end policies and procedures are adhered to at all times. Assists the Customer Service Manager to ensure that all company programs are communicated to and adhered to by all Front End associates.
ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned. Responsible for ensuring that the highest level of customer service and courtesy is provided at all times.  Consistently work within company 5S efficiency standards. Ensure each associate asks each customer for an AdvantEdge Card. Ensure each associate smiles, acknowledges our customers at the beginning and end of each transaction. Ensure each associate is aware of shrink-related items and how to control. Responsible for training and supervising all cashiers, bottle associates and service clerks.  Schedule associates and performs other administrative-like duties. Maintain cashier controls and security in accordance with company policies and procedures. Ensure cash controls and over/short policies are adhered to. Ensure an adequate level of supplies necessary to operate the Front End area of the store and to maintain expense control. Responsible for cash control of all media's collected at registers, according to company policies and procedures. Maintain detailed and accurate cashier log books to provide audit information necessary in accordance with company regulations. Responsible to assist the Customer Service Manager in the maintenance of all Front End expenses (i.e.: payroll, cashier over/shorts, etc). Ensure that all customer orders are rung accurately, efficiently and in accordance with all corporate policies and procedures. Responsible for ensuring that all pricing errors are recorded on a timely basis. Ensure that the Front End operation is kept neat, safe, clean and in accordance with all company and state sanitation regulations.  Maintain a neat, clean and organized workstation, according to 5S standards, at all times. Ensure that all Front End merchandising racks (i.e.: cigarettes and candy) have adequate levels of merchandise and are kept neat and clean. Ensure that all Front End associates consistently work within company efficiency standards. Perform other related duties as assigned by management and adhere to all company policies and procedures. 

MINIMUM QUALIFICATIONS
Must be at least 18 years of age. Satisfactory Performance Reviews. Strong Organizational skills and ability to multi-task. Ability to manage others and demonstrate follow-through to achieve desired results and objectives. Strong communication skills. Basic Literacy. Basic Computer Skills.
EDUCATION AND EXPERIENCE
High School Diploma or equivalent. 1-3 years related experience
PHYSICAL REQUIREMENTS
Exposure to Cold Environment Occasional 1-3 Hours
Exposure to Hot Environment Occasional 1-3 Hours
Bending Constant 5-8 Hours
Walking Constant 5-8 Hours
Standing Constant 5-8 Hours
Sitting Occasional 1-3 Hours
Squatting/Kneeling Constant 5-8 Hours
Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours
Twisting Constant 5-8 Hours
Pivoting Constant 5-8 Hours
Lifting Occasional 1-3 Hours up to 75lbs
Pushing/Pulling Frequent 3-5 Hours up to 75lbs
Lifting Frequent 3-5 Hours up to 50lbs
Lifting Occasional 1-3 Hours up to 25lbs
EQUIPMENT USED

EQUIPMENT USED

Phone

Computer Applications

Calculator

Register

Cleaning tools, mop, broom, rake, and shovel

Floor Machine

*Equipment used by a minor (under 18 years of age), please refer to The Equipment use by Minor Associates policy dated: June 2008.

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.

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