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Virtual Assistant Customer Service Jobs (NOW HIRING)

Virtual Assistant

Austin, TX

$20.50 - $27.50/hr

Y | R | A Your Remote Assistant is based in Austin, Texas. We have been been providing administrative services to individuals and fast growing companies since 2008. We have have earned a reputation

AR

$19.50 - $26.25/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver

$20.25 - $27.25/hr

We are looking for a responsible and resourceful virtual assistant to join our team. Working remotely, you will organize and update files, answer calls and emails, and assist in creating

ID

$20.75 - $27.75/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver

$19 - $25.25/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver

$25.25 - $34/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver

Virtual Assistant

Kansas, KS

$18.75 - $25.25/hr

Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver

Virtual Assistant

Iowa, IA

$20 - $26.75/hr

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer

Virtual Assistant

Virginia Beach, VA · On-site +1

$18.75 - $25.25/hr

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We

Virtual Assistant

Iowa, IA

$20 - $26.75/hr

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We

Virtual Assistant

FL · Remote

$21.75 - $29.25/hr

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer

The Boutique COO supports business owners and founders and is looking for an excellent, self-starting, virtual assistant to join the team. We're looking for someone to join us and grow with us as

General Virtual Assistant (US)

Columbus, OH · On-site +1

$20.50 - $27.50/hr

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails. Disclaimer: This is a generic job description for the position stated below.

We are seeking a detail-oriented and proactive Virtual Assistant to support administrative and real estate-related tasks. This role involves managing communications, conducting research, and

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Showing results 1-20

Virtual Assistant Customer Service information

See salary details

$12

$17

$23

How much do virtual assistant customer service jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for virtual assistant customer service in the United States is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.75 per hour, depending on experience, location, and employer.

How much do VA's get paid?

Virtual Assistants (VAs) typically earn between $10 and $30 per hour, depending on experience, skills, and the complexity of tasks. Some VAs work on a fixed project basis or monthly retainer, with rates varying based on client requirements and whether they are freelance or employed through an agency.

What are Virtual Assistant Customer Service jobs?

Virtual Assistant Customer Service jobs involve providing support to customers remotely, typically via email, chat, or phone calls. Virtual assistants handle inquiries, resolve issues, process orders, and provide information about products or services on behalf of a company. These roles require strong communication skills, problem-solving abilities, and proficiency with various online tools. Working as a virtual assistant allows for flexible, remote work arrangements and can span industries such as retail, healthcare, or technology.

How can I make $2000 a week working from home?

A Virtual Assistant Customer Service role can potentially earn $2000 or more weekly by handling multiple clients, providing high-quality support, and developing specialized skills such as CRM management or technical support. Increasing earnings may involve working full-time hours, gaining certifications, and using productivity tools to maximize efficiency.

How does a Virtual Assistant Customer Service professional typically collaborate with clients and team members remotely?

As a Virtual Assistant Customer Service professional, you will frequently use digital communication tools such as email, chat platforms, and video conferencing to interact with clients and internal teams. Collaboration is often structured through shared project management tools, scheduled check-ins, and clear documentation to ensure everyone stays aligned despite working remotely. This role requires proactive communication, organizational skills, and the ability to adapt to different workflows, since you'll often juggle supporting multiple clients or departments. Building trust and maintaining responsiveness are key to successful remote collaboration in this position.

How to become a customer service virtual assistant?

To become a customer service virtual assistant, you should develop strong communication and organizational skills, gain experience with customer support tools like live chat or email platforms, and consider completing relevant online courses or certifications. Many virtual assistants work independently or through agencies, and having a reliable internet connection and a suitable workspace is essential.

Is virtual assistant a customer service job?

A virtual assistant customer service role involves providing support to clients or customers remotely, often through email, chat, or phone. It typically includes tasks such as answering inquiries, resolving issues, and managing communication, requiring good communication skills and familiarity with customer service tools. While some virtual assistant jobs focus on administrative tasks, those labeled as customer service specifically emphasize client interaction and support.

What is the difference between Virtual Assistant Customer Service vs Virtual Receptionist?

AspectVirtual Assistant Customer ServiceVirtual Receptionist
Primary RoleHandling customer inquiries, support, and communicationManaging calls, scheduling, and front-desk tasks
Skills & CertificationsCustomer service skills, communication, basic tech knowledgeCommunication, organization, basic admin skills
Work EnvironmentRemote, online customer support platformsRemote or on-site, often with phone systems
Industry UsageCustomer support, e-commerce, service industriesAdministrative support, small business, healthcare

While both roles are remote administrative positions, Virtual Assistant Customer Service focuses on supporting customers through inquiries and support, whereas Virtual Receptionists primarily handle calls, scheduling, and front-desk tasks. Understanding these differences helps job seekers find the right fit for their skills and career goals.

What are the key skills and qualifications needed to thrive as a Virtual Assistant Customer Service Representative, and why are they important?

To thrive as a Virtual Assistant Customer Service Representative, you need excellent communication skills, organizational abilities, and a good command of customer service principles, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, email platforms, and online chat systems is typically required. Strong problem-solving skills, adaptability, and a proactive attitude help you stand out in this remote role. These skills are crucial for efficiently resolving customer inquiries, maintaining client satisfaction, and ensuring smooth virtual operations.
More about Virtual Assistant Customer Service jobs
What cities are hiring for Virtual Assistant Customer Service jobs? Cities with the most Virtual Assistant Customer Service job openings:
What states have the most Virtual Assistant Customer Service jobs? States with the most job openings for Virtual Assistant Customer Service jobs include:
Infographic showing various Virtual Assistant Customer Service job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,169 per year, or $17.9 per hour.

$20.50 - $27.50/hr

Full-time

Posted 5 days ago


Job description

Y|R|A Your Remote Assistant is based in Austin, Texas.  We have been been providing administrative services to individuals and fast growing companies since 2008.

We have have earned a reputation in the startup and venture capital world for providing consistently high quality assistants and continue to see high growth

We are looking for qualified individuals to join us in the following virtual assistant roles:

  • General Administrative Assistant
  • Customer Service Assistant
  • Registered Nurse /Administrative Assistant 

Necessary Qualifications, please read carefully:

  • College graduate
  • At least three years of work experience
  • Openess to work US business hours
  • Excellent VERBAL and WRITTEN communication abilities
  • Superior management, organizational and planning skills
  • Proactive and professional attitude
  • Fast learner / willing to learn
  • Reliable internet connection
  • Proficient in Microsoft or Google Suite applications
  • Prior experience as an administrative assistant a plus
  • Philippine resident applicants only
Employment Type: FULL_TIME