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Virtual Assistant Customer Service Jobs (NOW HIRING)

Nino Salvaggio International Marketplace

$17.50 - $19/hr

RESPONSIBILITIES: * Assist customer service manager with effectively directing and supervising all functions and activities of the department and personnel to ensure optimum productivity, excellent ...

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Virtual Assistant (Part-time Contract)

Alpharetta, GA · On-site

$20.75 - $27.75/hr

\n \n \n Our executive assistants are responsible for providing a wide variety of support services to clients. The EA may delegate some or all of his\/her work, acting as a single point of contact for ...

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Virtual Assistant Customer Service information

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$12

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How much do virtual assistant customer service jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for virtual assistant customer service in the United States is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.75 per hour, depending on experience, location, and employer.

How much do VA's get paid?

Virtual Assistants (VAs) typically earn between $10 and $30 per hour, depending on experience, skills, and the complexity of tasks. Some VAs work on a fixed project basis or monthly retainer, with rates varying based on client requirements and whether they are freelance or employed through an agency.

What are Virtual Assistant Customer Service jobs?

Virtual Assistant Customer Service jobs involve providing support to customers remotely, typically via email, chat, or phone calls. Virtual assistants handle inquiries, resolve issues, process orders, and provide information about products or services on behalf of a company. These roles require strong communication skills, problem-solving abilities, and proficiency with various online tools. Working as a virtual assistant allows for flexible, remote work arrangements and can span industries such as retail, healthcare, or technology.

How can I make $2000 a week working from home?

A Virtual Assistant Customer Service role can potentially earn $2000 or more weekly by handling multiple clients, providing high-quality support, and developing specialized skills such as CRM management or technical support. Increasing earnings may involve working full-time hours, gaining certifications, and using productivity tools to maximize efficiency.

How does a Virtual Assistant Customer Service professional typically collaborate with clients and team members remotely?

As a Virtual Assistant Customer Service professional, you will frequently use digital communication tools such as email, chat platforms, and video conferencing to interact with clients and internal teams. Collaboration is often structured through shared project management tools, scheduled check-ins, and clear documentation to ensure everyone stays aligned despite working remotely. This role requires proactive communication, organizational skills, and the ability to adapt to different workflows, since you'll often juggle supporting multiple clients or departments. Building trust and maintaining responsiveness are key to successful remote collaboration in this position.

How to become a customer service virtual assistant?

To become a customer service virtual assistant, you should develop strong communication and organizational skills, gain experience with customer support tools like live chat or email platforms, and consider completing relevant online courses or certifications. Many virtual assistants work independently or through agencies, and having a reliable internet connection and a suitable workspace is essential.

Is virtual assistant a customer service job?

A virtual assistant customer service role involves providing support to clients or customers remotely, often through email, chat, or phone. It typically includes tasks such as answering inquiries, resolving issues, and managing communication, requiring good communication skills and familiarity with customer service tools. While some virtual assistant jobs focus on administrative tasks, those labeled as customer service specifically emphasize client interaction and support.

What is the difference between Virtual Assistant Customer Service vs Virtual Receptionist?

AspectVirtual Assistant Customer ServiceVirtual Receptionist
Primary RoleHandling customer inquiries, support, and communicationManaging calls, scheduling, and front-desk tasks
Skills & CertificationsCustomer service skills, communication, basic tech knowledgeCommunication, organization, basic admin skills
Work EnvironmentRemote, online customer support platformsRemote or on-site, often with phone systems
Industry UsageCustomer support, e-commerce, service industriesAdministrative support, small business, healthcare

While both roles are remote administrative positions, Virtual Assistant Customer Service focuses on supporting customers through inquiries and support, whereas Virtual Receptionists primarily handle calls, scheduling, and front-desk tasks. Understanding these differences helps job seekers find the right fit for their skills and career goals.

What are the key skills and qualifications needed to thrive as a Virtual Assistant Customer Service Representative, and why are they important?

To thrive as a Virtual Assistant Customer Service Representative, you need excellent communication skills, organizational abilities, and a good command of customer service principles, often supported by a high school diploma or equivalent. Proficiency with customer relationship management (CRM) software, email platforms, and online chat systems is typically required. Strong problem-solving skills, adaptability, and a proactive attitude help you stand out in this remote role. These skills are crucial for efficiently resolving customer inquiries, maintaining client satisfaction, and ensuring smooth virtual operations.
More about Virtual Assistant Customer Service jobs
What cities are hiring for Virtual Assistant Customer Service jobs? Cities with the most Virtual Assistant Customer Service job openings:
What states have the most Virtual Assistant Customer Service jobs? States with the most job openings for Virtual Assistant Customer Service jobs include:
Virtual Assistant Customer Service jobs near you
Infographic showing various Virtual Assistant Customer Service job openings in the United States as of June 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,169 per year, or $17.9 per hour.

Assistant Customer Service Manager

Nino Salvaggio International Marketplace

Troy, MI • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Nino Salvaggio rating

6.5

Company rating: 6.5 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Responsive recruiter
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Vision insurance

Nino Salvaggio is currently looking for an Assistant Customer Service Manager for our Troy location.
RESPONSIBILITIES:
  • Assist customer service manager with effectively directing and supervising all functions and activities of the department and personnel to ensure optimum productivity, excellent customer service and satisfactory results.
  • Assist customer service manager with all aspects of the customer service department, including but not limited to: cash management, line flow and customer service, scheduling, counseling, attendance tracking, cash counting, line control, refunds, audits, etc.
  • Place primary importance on delivering superior customer service.
  • Maintain attention to detail, completing multiple or repetitive tasks, including cash handling.
  • Operate cash register when needed.
  • Demonstrate a serious commitment to accuracy, especially as it pertains to cash management and quality while meeting goals or deadlines.
  • Ensure that cashiers are assisted with price checks in a prompt and timely fashion.
  • Promote customer good will by providing high standards of customer service, insuring that all cashiers and courtesy clerks (baggers) do the same.
  • Other duties as assigned.

QUALIFICATIONS:
  • High school diploma or GED, required.
  • Previous cash handling experience, required.
  • Previous customer service experience, required.
  • Previous management experience, preferred.
  • Must be able to work early mornings, nights and weekends.
  • Must have reliable transportation.

BENEFITS:
  • Health
  • Dental
  • Vision
  • Short term disability
  • Accident
  • Hospitalization
  • Critical illness
  • Cancer
  • Life insurance
  • Flexible spending
  • Education reimbursement
  • 401K match
  • Employee discount
  • Company paid life insurance policy
  • Company paid LTD policy

If you are interested in this position, please follow the 2 step application process which includes a formal application after some initial questions.
EOE
Compensation: $18.00 - $20.00 per hour
Every successful company is built on a core principle. At Nino Salvaggio International Marketplace, it's Family. From the actual Salvaggio family that created our store in 1979, to the family of thousands who staff our four locations in Metro Detroit, to the families we serve as customers every day.
So whether you love working with customers or thrive in a kitchen environment, whether you know fresh produce or cash registers, whether you've graduated high school or learned a trade, it doesn't matter. If you want a job, chances are you've got family waiting for you at Nino's.
Troy • Clinton Twp. • St. Clair Shores • Bloomfield Twp.

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