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Virtual Assistant Assistant Jobs in Massachusetts

CNA

Small Business Territory Manager

Boston, MA · On-site

Conduct regular in-person and virtual engagement with frontline producers and CSRs, including training, appetite refresh, workflow enablement, and quoting navigation * Create demand for CNA's Small ...

Cna

Small Business Territory Manager

Boston, MA · Remote

Conduct regular in-person and virtual engagement with frontline producers and CSRs, including training, appetite refresh, workflow enablement, and quoting navigation * Create demand for CNA's Small ...

knownwell

Medical Assistant

Needham, MA · On-site

$19.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Medical Assistant at Knownwell Meet Knownwell, weight-inclusive healthcare for all. Join a dynamic ... Our care model combines in-clinic and virtual care to bring support to patients where and when they ...

knownwell

Medical Assistant

Needham, MA · On-site

$19.25 - $24.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our care model combines in-clinic and virtual care to bring support to patients where and when they ... As a Medical Assistant at knownwell, you will play a key role in delivering patient-centered care ...

Humetis Group

Case Assistant

Salem, MA · On-site

$18.50 - $24.50/hr

Case Assistant Location: Salem, MA 01970 Type: Part-Time | 6+ Months Schedule: Wednesday to Friday ... Proficient with Microsoft Windows , Word , Excel , Outlook , and virtual meeting platforms (e.g ...

Amazon

Process Assistant

Revere, MA · On-site

Amazon Process Assistant (Full-time) Since opening our virtual doors in 1995, we've been pushing the boundaries of 'possible' further and further. Our entire business works hard to delight our ...

Outback Steakhouse

Restaurant Busser

Seekonk, MA · On-site

$6.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

A new window will open where you can complete your application with the help of our virtual assistant Sydney. We look forward to hearing from you.

Outback Steakhouse

Restaurant Busser

Peabody, MA · On-site

$6.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

A new window will open where you can complete your application with the help of our virtual assistant Sydney. We look forward to hearing from you.

Outback Steakhouse

Restaurant Busser

Peabody, MA · On-site

$6.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

A new window will open where you can complete your application with the help of our virtual assistant Sydney. We look forward to hearing from you.

Outback Steakhouse

Restaurant Busser

Seekonk, MA · On-site

$6.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

A new window will open where you can complete your application with the help of our virtual assistant Sydney. We look forward to hearing from you.

US Department of Veterans Affairs

Nursing Assistant

Leeds, MA · On-site

$32K - $42K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Nursing Assistant Job Under the supervision of registered nurses and licensed providers, the ... Virtual: This is not a virtual position. Functional Statement #: F08226 Permanent Change of Station ...

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Virtual Assistant Assistant information

How to get work as a virtual assistant assistant?

To get work as a virtual assistant assistant, you should develop strong organizational and communication skills, familiarize yourself with common tools like email, calendar management, and project management software, and create a professional online presence through platforms such as Upwork or Fiverr. Building a portfolio of relevant experience and obtaining certifications in administrative support can also improve your chances of securing work.

What is the difference between Virtual Assistant Assistant vs Virtual Assistant?

AspectVirtual Assistant AssistantVirtual Assistant
CredentialsBasic administrative skills, possibly some certifications in office softwareSame as Virtual Assistant, often with additional specialized skills
Work EnvironmentRemote, home-based or freelanceRemote, home-based or freelance
Employer & IndustryBusinesses, entrepreneurs, online companiesBusinesses, entrepreneurs, online companies
Common Search IntentComparing support roles, entry-level virtual supportGeneral virtual support services, more experienced tasks

The Virtual Assistant Assistant typically performs basic administrative tasks similar to a Virtual Assistant but may focus on more specific or entry-level support roles. Both roles are remote, require similar skills, and are used across various industries. The main difference lies in the scope and complexity of tasks, with the Virtual Assistant often handling a broader range of responsibilities.

How do I start working as a virtual assistant?

To start working as a virtual assistant, you should develop relevant skills such as organization, communication, and proficiency with tools like email, calendar management, and office software. Creating a professional profile on freelance platforms and applying for entry-level positions can help you find opportunities; some roles may require basic certifications or experience in administrative tasks.

How do you become a virtual assistant from home?

To become a virtual assistant from home, you should develop relevant skills such as organization, communication, and proficiency with tools like email, calendar management, and office software. Gaining experience through freelance platforms or online courses can help build your portfolio, and establishing a reliable internet connection and a dedicated workspace are essential for remote work.
What are popular job titles related to Virtual Assistant Assistant jobs in Massachusetts? For Virtual Assistant Assistant jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Virtual Assistant Assistant jobs in Massachusetts look for? The top searched job categories for Virtual Assistant Assistant jobs in Massachusetts are:
What cities in Massachusetts are hiring for Virtual Assistant Assistant jobs? Cities in Massachusetts with the most Virtual Assistant Assistant job openings:
Virtual Assistant Assistant jobs near you
Infographic showing various Virtual Assistant Assistant job openings in Massachusetts as of August 2026, with employment types broken down into 41% Full Time, 31% Part Time, and 28% Contract. Highlights an 100% Remote job distribution.

Small Business Territory Manager

CNA

Boston, MA • On-site

Full-time

Re-posted 12 hours ago

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
Key Outcomes
• Increased submission flow, new business conversion, and written premium growth into Small Business through disciplined local engagement and execution
• Improved agent, producer, and CSR clarity on appetite, workflows, and "how to do business" with CNA
• Strong connectivity between agencies and underwriting, resulting in fewer stalled deals, faster issue resolution, and improved partner experience
• Execution of effective territory and agency management plans that support sustainable growth and placement behavior
JOB DESCRIPTION:
Primary Responsibilities (% of time)
Day-to-Day Sales Execution 35%
  • Drive individual submission deal flow into Small Business; manage local pipelines and weekly execution plans
  • Execute agency growth plans for assigned agencies and prioritized geographies, aligning activity to portfolio goals
  • Conduct regular in-person and virtual engagement with frontline producers and CSRs, including training, appetite refresh, workflow enablement, and quoting navigation
  • Create demand for CNA's Small Business products by reinforcing appetite fit, speed-to-quote pathways, and ease-of-doing-business advantages
  • Execute national partner and growth strategies locally, as directed by National Sales Executives

Territory & Agency Management 20%
  • Own and manage the assigned territory, taking accountability for production results, pipeline health, and execution discipline
  • Build and execute agency-level engagement strategies, including business planning, prioritization, training, and optimization actions
  • Adjust focus across agencies and segments based on performance, opportunity, and strategic importance

Agent / CSR Enablement & Local Presence 25%
  • Become the "known face" in-market: ensure agencies know who to call, what CNA wants to write, and how to submit effectively
  • Establish credibility as a trusted advisor through product knowledge, underwriting appetite clarity, and workflow guidance
  • Partner with internal stakeholders to coordinate onboarding and ensure early and sustained production from new appointments

Underwriting Connectivity 15%
  • Build strong connectivity between Underwriting and the agent-broker community to facilitate account-level collaboration and remove friction
  • Reinforce underwriting appetite, submission quality standards, and best practices to improve hit ratios and conversion
  • Help agents and CSRs "submit to win" by improving fit, documentation quality, and execution timing

Market Awareness & Performance Management 5%
  • Maintain awareness of local market dynamics, competitor activity, and agent feedback; share insights with Regional Sales Director and partners
  • Support portfolio health within the territory by influencing mix of business, submission quality, and continuity of flow
  • Maintain activity discipline across agency visits, trainings delivered, pipeline movement, and conversion actions
  • Track results and report progress through the Regional Sales Director's operating cadence
  • Provide structured feedback loops from field execution and agent behavior back to regional and national leadership

Qualifications
  • 5+ years in commercial insurance distribution, agency management, or sales roles; Small Business experience strongly preferred
  • Demonstrated success driving producer and CSR adoption, territory growth, and improved conversion outcomes
  • Proven ability to collaborate effectively with underwriting and internal partners to remove barriers and accelerate flow

Skills, Knowledge & Abilities
  • Proven ability to drive Small Business submission flow, placement behavior, and conversion through disciplined, local sales execution
  • Strong territory and agency management capability, including prioritization, pipeline stewardship, and focus alignment to portfolio goals
  • Deep understanding of Small Business agency operations and the ability to influence producer and CSR behavior through clarity and enablement
  • Solid working knowledge of Small Business underwriting appetite, products, and submission quality standards
  • Ability to build strong underwriting-agency connectivity and facilitate effective account-level collaboration
  • Sound business judgment informed by local market dynamics, competitive activity, and performance trends
  • Strong communication and presence, with the ability to engage credibly as the "known face" in-market
  • Self-directed and execution-oriented, with the discipline to manage travel, activity cadence, and competing priorities effectively.

#LI-KC2
#LI-Hybrid
In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $72,000 to $141,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, please visit cnabenefits.com.
CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.
CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact leaveadministration@cna.com

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