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Virtual Appointment Scheduler Jobs in Rockingham, NC

CMA/LPN

Pinehurst, NC

$13.75 - $18/hr

Manages the scheduling of patient's appointments. Registers new patients and maintains current and ... OAH), Virtual provider, and other projects as program expands. * Provides services with ...

Coordinate patient scheduling and ensure accurate daily posting of charges to patient records \n ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Physical Therapist (PT), MedSurg

Cheraw, SC

$1.4K - $1.8K/wk

Manage patient scheduling and post charges daily to ensure billing accuracy and operational ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

Physical Therapist (PT), Outpatient

Cheraw, SC · On-site

$1.4K - $1.8K/wk

McLeod Health Cheraw Schedule: Full Time Ask about our 10K bonus! Your experience matters Lifepoint ... Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments ...

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Virtual Appointment Scheduler information

See Rockingham, NC salary details

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How much do virtual appointment scheduler jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for virtual appointment scheduler in Rockingham, NC is $15.60, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $17.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Virtual Appointment Scheduler position, and why are they important?

To excel as a Virtual Appointment Scheduler, you should possess strong organizational abilities, attention to detail, and proficiency in scheduling software, often supported by prior administrative or customer service experience. Familiarity with tools like Google Calendar, Microsoft Outlook, CRM systems, or industry-specific platforms is highly advantageous. Excellent communication, time management, and problem-solving skills help you stand out in this remote role. These capabilities ensure efficient appointment coordination, a positive experience for clients and teams, and smooth daily operations.

What is a Virtual Appointment Scheduler job?

A Virtual Appointment Scheduler is a remote professional responsible for managing and scheduling appointments for businesses, healthcare providers, or other professionals. They coordinate meetings, update calendars, send reminders, and may handle rescheduling or cancellations. This role requires strong organizational and communication skills, as well as proficiency with scheduling software and online tools. Virtual Appointment Schedulers help improve efficiency by ensuring seamless scheduling and minimizing conflicts.

What does a typical workday look like for a Virtual Appointment Scheduler?

A typical day for a Virtual Appointment Scheduler involves managing calendars, scheduling and confirming appointments, sending reminders, and handling rescheduling or cancellations as needed. You will often communicate directly with clients or customers via phone, email, or chat, and collaborate with team members to ensure schedules align across departments. The work is primarily computer-based and can be performed remotely, offering a flexible but structured work environment. Your ability to prioritize urgent requests and stay organized throughout the day is key to success in this role.

What are popular job titles related to Virtual Appointment Scheduler jobs in Rockingham, NC? For Virtual Appointment Scheduler jobs in Rockingham, NC, the most frequently searched job titles are:
What job categories do people searching Virtual Appointment Scheduler jobs in Rockingham, NC look for? The top searched job categories for Virtual Appointment Scheduler jobs in Rockingham, NC are:
What cities near Rockingham, NC are hiring for Virtual Appointment Scheduler jobs? Cities near Rockingham, NC with the most Virtual Appointment Scheduler job openings:
Infographic showing various Virtual Appointment Scheduler job openings in Rockingham, NC as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution, with an average salary of $32,439 per year, or $15.6 per hour.

$13.75 - $18/hr

Full-time

Re-posted 10 days ago


FirstHealth of the Carolinas rating

7.3

Company rating: 7.3 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

306th of 890 rated healthcare providers


Job description

Overview

This role will function as both medical office assistant (MOA) and clinical, to include all duties and responsibilities for those roles. In addition to the following essential position competencies, other competencies may be required to meet changing organization needs. 

Responsibilities
  • 1. Uses an appropriate problem-solving approach to plan services.
  • Obtain vital signs and general health information for patients' chart and prepare patients for examination.  
  • Maintains patient health records in an up-to-date status especially regarding pain assessment and current medication sheet. 
  • Assures documentation is complete, concise, and correct. 
  • Contributes to plan of care for individuals and groups of patients utilizing all principles to reduce medication errors when calling in medications or refills.  
  • Demonstrates initiative in suggesting and implementing problem solving. 
  • Triages patients over the phone and enters accurate and concise data into the EMR while paying attention to spelling and clarity.  
  • Promotes E-Check-in as much as possible and strives for 80% or better of patients using this feature.  
  • Navigates the EMR System in an efficient manner. 
  • Facilitates quality care management through best practice utilization of the clinic EMR.  
  • Promotes continuity of care seen by appropriate actions notes and prompt follow up.  
  • Answers phones, routes calls and/or takes accurate message. Demonstrates a sense of urgency relating to a patient's level of distress.  
  • Triages basic patient care needs, generating a telephone encounter depending upon the situation. Assure a duplicate message has not already been started.  
  • Manages the scheduling of patient's appointments. Registers new patients and maintains current and accurate up-to-date demographic and insurance information for all patients. Performs according to policy regulations associated with Privacy Notification, Medicare secondary, signed demographic registrations, consent to treat minor, etc. 
  • Works closely with program paramedic to assure all program patients are seen in a timely and coordinated manner. 
  • Verifies insurance eligibility. 
  • Checks patients in and/or out for visits appropriately. Accurate and appropriate use of ICD-10 and CPT codes. 
  • Recognizes how fraud and abuse interplay into daily roles.  
  • Refills medication according to medication refill guidelines. 
  • Sensitive to patients' satisfaction as it pertains to customer service-people skills in all clinical situations.  
  • Having patience to help patients with navigating MyChart, finding documents to sign, and where to find results, work notes, etc.  
  • Responsible for monitoring all program digital platforms, such as FirstHealth-On-the-Go (FHOTG), Observation at Home (OAH), Virtual provider, and other projects as program expands. 
  • Provides services with consideration of the recipient's needs.
  • Ensure the patient is checked in and waiting on the provider virtually in a timely manner.  
  • Assist the provider in communicating with other staff about swabs, or blood work that needs to be drawn.  
  • Track all labs and tests for outcomes and follow-up. 
  • Identifies clinical significance of data and informs provider appropriately and provides follow-up with accurate documentation.  
  • 3. Teaches/directs/advises/informs others in an appropriate manner.
  • Serves as a communication link between the patient and the provider.  
  • Accurately and clearly communicates data to the appropriate healthcare provider in a timely manner.  
  • Assist with scheduling and preparing follow-up appointments as needed. 
  • Teaches patients according to provider's instructions and in conjunction with age-appropriate guidelines.  
  • Utilizes EMR to support patient education and documents accordingly.  
  • 5. Reports/records information appropriately.
  • Enters and records patient information in EMR in a concise and accurate manner. 
  • Ensures that all test results, interpretations, etc. are received in patient EMR in a timely manner.  
  • Uses approved format for recording and reporting messages, i.e., telephone encounter, etc.  
  • Maintains written reports of all situations requiring the manager's attention. 
  • Responds to the follow-up action plans sent by providers goaled at achieving maximum level of care continuity in preparation for designated patient appointments.  - Example: Remind patient to have a log of blood pressures at appointment, etc.  
  • Qualifications

    Must have a valid NC LPN License or CMA Certification. Minimum one year of work experience in a medical clinic or similar environment.  Preferred, but not required, Family Medicine work experience.  

    Employment Type: FULL_TIME

    What FirstHealth of the Carolinas employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom


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    About FirstHealth

    Sourced by ZipRecruiter

    FirstHealth of the Carolinas is a private, Not for Profit Health care Network Headquartered in Pinehurst, NC. Its 6,100 Employees serve 15 counties in the mid Carolinas. Licensed for four hospitals with 610 beds, FirstHealth demonstrates a commitment to treating the whole patient and providing Quality Health care for the entire Community especially those in need. FirstHealth’s organizational culture is guided by its Core Purpose and Core Values and is committed to Patient Safety, Quality and Performance Excellence.

    Industry

    Health care and social assistance

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    Pinehurst, NC, US

    Year founded

    1995