Virtual Amazon Customer Service Jobs in Raleigh, NC

Would you like to own driving revenue and customer engagements for a leader in the Cloud Computing business? Would you like to be part of a rapidly growing team focused on increasing adoption of Amazon Web Services (AWS) by engaging with financial services organizations?
Not-for-profit financial services organizations, like credit unions, pension funds and mutual insurance organizations, are rapidly adopting AWS as part of their mission-impacting business strategies. They are leveraging AWS to modernize member experiences, deliver Agentic AI solutions, and migrate legacy infrastructure.
Do you have the sales experience, financial services background and customer relationships to help further establish AWS as a leading cloud platform provider to this important customer base?
As an Account Executive with AWS, you will have the exciting opportunity to help shape and deliver on a strategy that focuses on customer success, building mind share and driving broad use of Amazon's utility computing services with a set of named, mission-driven financial services organizations.
The ideal candidate will have sales and/or consulting experience within this geographic market, a strong understanding of FSI-specific challenges, strong relationships within the customer base and the consulting and SaaS partner community that serves this market.
The Account Executive will be a strong analytical thinker who thrives in fast-paced dynamic environments, has a strong technical interest, and a passion for financial services. They should be a self-starter who is prepared to develop and execute an account coverage plan with high-growth revenue targets. A background that includes strategic engagement at the CxO level and with IT leadership and architects, will be critical to success.
Key job responsibilities
Drive revenue and market share in a defined territory and within the credit union / financial services industry
Meet or exceed quarterly revenue targets.
Develop and execute against a comprehensive account/territory plan.
Create & articulate compelling value propositions around AWS services specific to the CxO level.
Accelerate customer adoption.
Maintain a robust sales pipeline in Salesforce CRM.
Work with partners to extend reach & drive adoption.
Manage contract negotiations.
Develop long-term strategic relationships with key accounts.
Expect moderate travel.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why Financial Services enterprises from the most successful fintech startups to Global companies trust our robust suite of products and services to power their businesses.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
BASIC QUALIFICATIONS
- 5+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
- 2+ years of experience in the financial services industry (banking/credit unions, payments, capital markets or insurance)
PREFERRED QUALIFICATIONS
- Experience developing detailed go to market plans
- Experience working in - or consulting with - a financial services organization
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, GA, Atlanta - 92,400.00 - 160,000.00 USD annually
USA, NC, Charlotte - 92,400.00 - 160,000.00 USD annually
USA, NC, Raleigh - 92,400.00 - 160,000.00 USD annually
USA, TN, Nashville - 83,100.00 - 145,500.00 USD annually
USA, VA, Arlington - 92,400.00 - 160,000.00 USD annually
USA, VA, Herndon - 92,400.00 - 160,000.00 USD annually