Sr. Process Engineer, Amazon Air
$100K - $129K/yr
... service by developing innovative ideas which create value for our customers. PE's have customer ... Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment.This ...
Sr. Process Engineer, Amazon Air
$100K - $129K/yr
... service by developing innovative ideas which create value for our customers. PE's have customer ... Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment.This ...
Sr. Process Engineer, Amazon Air
$100K - $129K/yr
... service by developing innovative ideas which create value for our customers. PE's have customer ... Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment.This ...
Sr. Process Engineer, Amazon Air
$100K - $129K/yr
... service by developing innovative ideas which create value for our customers. PE's have customer ... Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment.This ...
Sr. Process Engineer, Amazon Air
Nashville, TN · On-site
$100K - $129K/yr
... service by developing innovative ideas which create value for our customers. PE's have customer ... Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment. This ...
Sr. Process Engineer, Amazon Air
Nashville, TN · On-site
$100K - $129K/yr
... service by developing innovative ideas which create value for our customers. PE's have customer ... Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment. This ...
Customer Service Representative
Memphis, TN · On-site
$14.25 - $19.50/hr
The primary role of the Customer Service Representative is to work with all Sales and Customer ... Inputs address information into Amazon orders * Rotates with front desk duties * Acts as an ...
Customer Service Representative
Memphis, TN · On-site
$14.25 - $19.50/hr
The primary role of the Customer Service Representative is to work with all Sales and Customer ... Inputs address information into Amazon orders * Rotates with front desk duties * Acts as an ...
Customer Service Representative
Memphis, TN · On-site
$14.25 - $19.50/hr
The primary role of the Customer Service Representative is to work with all Sales and Customer ... Inputs address information into Amazon orders * Rotates with front desk duties * Acts as an ...
Customer Service Representative
Memphis, TN · On-site
$14.25 - $19.50/hr
The primary role of the Customer Service Representative is to work with all Sales and Customer ... Inputs address information into Amazon orders * Rotates with front desk duties * Acts as an ...
Customer Service Representative
Memphis, TN · On-site
$14.25 - $19.50/hr
The primary role of the Customer Service Representative is to work with all Sales and Customer ... Inputs address information into Amazon orders * Rotates with front desk duties * Acts as an ...
Customer Service Representative
Memphis, TN · On-site
$14.25 - $19.50/hr
The primary role of the Customer Service Representative is to work with all Sales and Customer ... Inputs address information into Amazon orders * Rotates with front desk duties * Acts as an ...
Customer Service Representative
Memphis, TN · On-site
$14.25 - $19.50/hr
The primary role of the Customer Service Representative is to work with all Sales and Customer ... Inputs address information into Amazon orders * Rotates with front desk duties * Acts as an ...
Customer Service Representative
Memphis, TN · On-site
$14.25 - $19.50/hr
The primary role of the Customer Service Representative is to work with all Sales and Customer ... Inputs address information into Amazon orders * Rotates with front desk duties * Acts as an ...
Amazon's Intermodal (AZIM) Operations team is seeking highly skilled and motivated Transportation ... An ideal candidate has a background in customer service/call center, transportation, and/or supply ...
Amazon's Intermodal (AZIM) Operations team is seeking highly skilled and motivated Transportation ... An ideal candidate has a background in customer service/call center, transportation, and/or supply ...
Virtual Entry Level Customer Service Representative
Franklin, TN · On-site +1
$15.75 - $21.50/hr
About the Role Take control of your career with the freedom to work from anywhere. Learn from top industry leaders, achieve top earnings, and enjoy incredible incentives for doing what you do best!
Virtual Entry Level Customer Service Representative
Franklin, TN · On-site +1
$15.75 - $21.50/hr
About the Role Take control of your career with the freedom to work from anywhere. Learn from top industry leaders, achieve top earnings, and enjoy incredible incentives for doing what you do best!
Area Manager II
Murfreesboro, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Murfreesboro, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Louisville, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Louisville, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Mount Juliet, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Mount Juliet, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Memphis, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Memphis, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Charleston, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Charleston, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Charleston, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Charleston, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Charleston, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Charleston, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Murfreesboro, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Murfreesboro, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Mount Juliet, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Mount Juliet, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Louisville, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Louisville, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Memphis, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Area Manager II
Memphis, TN · On-site
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day ... customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in ...
Virtual Amazon Customer Service information
What is the difference between Virtual Amazon Customer Service vs Virtual Live Chat Customer Support?
| Aspect | Virtual Amazon Customer Service | Virtual Live Chat Customer Support |
|---|---|---|
| Primary Role | Assist Amazon customers with orders, returns, and account issues | Provide real-time support via live chat for various companies |
| Work Environment | Remote, often within Amazon's platform or CRM systems | Remote, across multiple industries and platforms |
| Required Skills | Customer service, problem-solving, familiarity with Amazon policies | Communication skills, multitasking, technical proficiency |
| Employer & Industry | Amazon, e-commerce | Various companies, customer support services |
Both roles involve remote customer support, but Virtual Amazon Customer Service focuses specifically on Amazon's platform and policies, while Virtual Live Chat Customer Support can serve multiple industries and companies. The core skills overlap, but the context and tools used differ.
What are the most common challenges faced by virtual Amazon customer service associates, and how can they be managed?
Virtual Amazon Customer Service Associates often encounter challenges like handling high volumes of customer inquiries, managing difficult or upset customers, and quickly adapting to new policies or technology updates. Effective time management, strong communication skills, and a supportive remote work environment are key to overcoming these hurdles. Amazon provides thorough training, ongoing support, and resources to help associates stay informed and perform well, even when working from home. Building strong problem-solving skills and staying organized can make the role more rewarding and less stressful.
What are the key skills and qualifications needed to thrive as a virtual Amazon customer service representative, and why are they important?
To thrive as a Virtual Amazon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, chat platforms, and Amazon's internal support tools is commonly required. Patience, empathy, and adaptability are crucial soft skills for managing diverse customer inquiries remotely. These skills ensure efficient, positive customer interactions and uphold Amazon’s commitment to exceptional service in a virtual environment.
What does a virtual Amazon customer service representative do?
A Virtual Amazon Customer Service Representative assists Amazon customers remotely by handling inquiries, resolving issues, processing orders, and providing information about products and services. They communicate with customers primarily via phone, chat, or email, ensuring a positive shopping experience. Representatives are trained to troubleshoot problems, handle returns and refunds, and escalate complex issues when necessary. This role requires excellent communication skills, patience, and the ability to work independently from a home office.
What are the most commonly searched types of Amazon Customer Service jobs in Tennessee? The most popular types of Amazon Customer Service jobs in Tennessee are:
What are popular job titles related to Virtual Amazon Customer Service jobs in Tennessee? For Virtual Amazon Customer Service jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Virtual Amazon Customer Service jobs in Tennessee look for? The top searched job categories for Virtual Amazon Customer Service jobs in Tennessee are:
What cities in Tennessee are hiring for Virtual Amazon Customer Service jobs? Cities in Tennessee with the most Virtual Amazon Customer Service job openings:
Amazon rating
7.4
Based on 7,064 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
In Amazon Air, process driven techniques helps us deliver smiles to both our internal and external customers daily. There are multiple ways to problem solve here, and we do it with consideration and respect for each other. We are diverse and united.
Your thoughts, ideas, and contributions are highly valued here to solve any problem that we may encounter. There is no limit to how high you can "soar" here at Amazon Air!
The Amazon Air (AIR) Process Engineer (PE) team is a group of leaders driving process stabilization, standardization, and continuous improvement. Candidates will manage the relationship between cost, speed, and service by developing innovative ideas which create value for our customers.
PE's have customer impact by identifying and solving process defects, deep diving data, using engineering principles in the development of processes and planning tools, and project management skills to implement change. PE's act locally, but build globally, standardizing AIR's operations.
This position is expected to be in the office in Lakeland, FL.
Drug Test Requirement:
This position requires an employee's full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment.This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.
Eligibility requirement
Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable).
- Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.
Key job responsibilities
- Develop standard work, benchmarking, and auditing capability
- Collect, consolidate, and report on performance to Operations Integrations teams
- Program Manage large scale projects and work with Amazon Customer Excellence System (ACES) and Process Engineering teams to manage projects, timelines, and overall successful implementation of change
- Work directly with internal customers/partners, identifying required network capacity and constraints
- Collect and interpret operating cost data
- Assist in reviewing proposals for new equipment and services
- Pull, analyze, and report data from numerous databases (using Excel, Access, SQL, and/or other data management systems)
- Participate in long term planning and modeling sessions
- Travel up to 25% of the time
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US