Virtual Amazon Customer Service Jobs in Oregon (NOW HIRING)

The future of software development is autonomous. AWS is building Kiro -a frontier Developer Tool that independently tackles development tasks, maintains context across interactions, and continuously learns from its work. This isn't just another AI tool; it's a fundamental shift in how software gets built and maintained.
We're looking for engineers who want to shape this transformation. You'll work alongside exceptional talent solving novel problems at the intersection of AI and software engineering. The challenges are unique: building systems that operate autonomously, solve novel problem in Analytics, Fraud detection, Governance and ensuring Kiro is able to meet enterprises where they are-all while meeting AWS's exacting standards for scale, reliability, and security.
Your impact will be immediate and visible. You'll ship features that directly improve how developers work. Daily collaboration includes code reviews, mentorship in both directions, and rapid skill development. From day one, you'll have opportunities to lead-whether that's owning projects, defining technical direction, or shaping how the team operates.
This is your chance to build the agent that builds the future.
Key job responsibilities
You'll shape the technical direction and architecture of Kiro Autonomous Agent service. Working directly with customers, you'll uncover real-world development challenges and translate them into product capabilities-staying true to Amazon's customer-obsessed approach. You'll build and operate production systems using industry-leading CI/CD practices, ensuring Kiro Autonomous Agent maintains the reliability and performance our customers depend on.
Your responsibilities span the full lifecycle: from architectural decisions that define how an autonomous agent learns and maintains context, to hands-on development of features that transform how software gets built. You'll balance innovation with operational excellence, making technical choices that enable Kiro to work independently while meeting AWS's standards for scale and security.
Your responsibilities span the full lifecycle: from compiler technologies to agent training and steering to scalable deployment. You'll balance innovation with operational excellence, making technical choices that enable Kiro agents to work smoothly for a wide class of developers while meeting AWS's standards for scale and security.
About the team
Agentic AI
Agentic AI drives innovation at the forefront of artificial intelligence, enabling customers to transform their businesses through cutting-edge AI solutions. We build and deliver the foundational AI services that power the future of cloud computing, helping organizations harness the potential of AI to solve their most complex challenges. Join our dynamic team of AI/ML practitioners, applied scientists, software engineers, and solution architects who work backwards from customer needs to create groundbreaking technologies. If you're passionate about shaping the future of AI while making a meaningful impact for customers worldwide, we want to hear from you.
BASIC QUALIFICATIONS
- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience
- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience
- Experience using JavaScript frameworks such as angular and react
PREFERRED QUALIFICATIONS
- 1+ years of agile software development methodology experience
- Experience with common front-end technologies such as HTML, CSS, JS, TypeScript, and Node
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, OR, Portland - 143,700.00 - 194,400.00 USD annually