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Virtual Ai Rater Jobs in Raleigh, NC (NOW HIRING)

ServiceNow Capability Lead

Cary, NC

$14.75 - $19.50/hr

Identify and prioritize AI opportunities (Now Assist, Predictive Intelligence, Virtual Agent, AI ... Drive adoption and value realization (deflection rates, resolution time, efficiency) * Evaluate ...

Text HELP for help or smshelp@paradox.ai. Msg&data rates may apply. Msg freq varies. Text STOP to ... A new window will open where you can complete your application with the help of our virtual ...

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Prep Cook

Clayton, NC · On-site

$12 - $15.25/hr

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Text HELP for help or smshelp@paradox.ai . Msg&data rates may apply. Msg freq varies. Text STOP to ... A new window will open where you can complete your application with the help of our virtual ...

Line Cook

Durham, NC · On-site

$15.25 - $19/hr

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Line Cook

Cary, NC

$14.75 - $18.50/hr

Text HELP for help or smshelp@paradox.ai . Msg&data rates may apply. Msg freq varies. Text STOP to ... A new window will open where you can complete your application with the help of our virtual ...

Text HELP for help or smshelp@paradox.ai . Msg&data rates may apply. Msg freq varies. Text STOP to ... A new window will open where you can complete your application with the help of our virtual ...

Line Cook

Durham, NC

$15.25 - $19/hr

Text HELP for help or smshelp@paradox.ai . Msg&data rates may apply. Msg freq varies. Text STOP to ... A new window will open where you can complete your application with the help of our virtual ...

Line Cook

Raleigh, NC · On-site

$15.25 - $19.25/hr

Text HELP for help or smshelp@paradox.ai . Msg&data rates may apply. Msg freq varies. Text STOP to ... A new window will open where you can complete your application with the help of our virtual ...

Text HELP for help or smshelp@paradox.ai. Msg&data rates may apply. Msg freq varies. Text STOP to ... A new window will open where you can complete your application with the help of our virtual ...

Prep Cook

Wake Forest, NC

$12.25 - $15.50/hr

Text HELP for help or smshelp@paradox.ai . Msg&data rates may apply. Msg freq varies. Text STOP to ... A new window will open where you can complete your application with the help of our virtual ...

Text HELP for help or smshelp@paradox.ai . Msg&data rates may apply. Msg freq varies. Text STOP to ... A new window will open where you can complete your application with the help of our virtual ...

Line Cook

Raleigh, NC · On-site

$15.25 - $19.25/hr

Text HELP for help or smshelp@paradox.ai. Msg&data rates may apply. Msg freq varies. Text STOP to ... A new window will open where you can complete your application with the help of our virtual ...

Text HELP for help or smshelp@paradox.ai. Msg&data rates may apply. Msg freq varies. Text STOP to ... A new window will open where you can complete your application with the help of our virtual ...

Dishwasher

Raleigh, NC · On-site

$11.25 - $14.50/hr

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Virtual Ai Rater information

See Raleigh, NC salary details

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How much do virtual ai rater jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for virtual ai rater in Raleigh, NC is $23.72, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $26.63 per hour, depending on experience, location, and employer.

What are some common challenges Virtual AI Raters face when evaluating AI-generated content, and how can these be addressed?

Virtual AI Raters often encounter challenges such as maintaining objectivity, adapting to evolving evaluation criteria, and managing repetitive tasks. To address these, it's important to follow standardized guidelines closely, participate in regular calibration sessions with peers or supervisors, and utilize provided tools for efficient task management. Engaging in ongoing training and staying updated on best practices can also help raters ensure consistent and high-quality evaluations.

What are Virtual AI Raters?

Virtual AI Raters are individuals who remotely evaluate and assess the accuracy, relevance, and quality of artificial intelligence outputs, such as search engine results, ads, or chatbot responses. They follow specific guidelines to rate or annotate data, helping improve AI systems' performance. This role typically requires strong attention to detail, familiarity with online search engines, and the ability to provide objective feedback. Virtual AI Raters usually work part-time and have flexible schedules, making it a popular option for those seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a Virtual AI Rater, and why are they important?

To thrive as a Virtual AI Rater, you generally need strong analytical skills, attention to detail, and proficiency in English or the target language, often supported by a high school diploma or higher. Familiarity with web browsers, online research, and rating platforms or proprietary evaluation systems is typically required. Excellent time management, reliability, and the ability to follow detailed instructions set top performers apart in this role. These skills ensure accurate and consistent feedback, which is crucial for improving AI systems and maintaining quality standards.
What are the most commonly searched types of Ai Rater jobs in Raleigh, NC? The most popular types of Ai Rater jobs in Raleigh, NC are:
What are popular job titles related to Virtual Ai Rater jobs in Raleigh, NC? For Virtual Ai Rater jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Virtual Ai Rater jobs in Raleigh, NC look for? The top searched job categories for Virtual Ai Rater jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Virtual Ai Rater jobs? Cities near Raleigh, NC with the most Virtual Ai Rater job openings:
ServiceNow Capability Lead

$14.75 - $19.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Black & Veatch rating

8.9

Company rating: 8.9 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

54th of 442 rated engineering


Job description

Together, we own our company, our future, and our shared success.

As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.

Company : Black & Veatch Corporation

Req Id : 115567

Opportunity Type : Staff

Relocation eligible : No

Full time/Part time : Full-Time

Project Only Hire : No

Visa Sponsorship Available: No

Why Black & Veatch?

Black & Veatch allows you to lend your talent and perspective to humanity's biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation, 401k match and benefits that start day one.

Our hybrid environment allows you to balance your work and personal life. At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use.

The Opportunity

We are seeking a ServiceNow Capability Lead to drive the design, evolution, and delivery of enterprise capabilities across the ServiceNow platform.

This role operates as the end-to-end capability owner across multiple ServiceNow domains, responsible for ensuring that platform investments translate into scalable, business-aligned outcomes. 

You will own the full lifecycle of ServiceNow capabilities, from process definition and backlog prioritization through delivery and adoption, while partnering closely with business stakeholders, architects, and delivery teams. 

Unlike traditional roles aligned to a single module, this position requires a holistic understanding of ServiceNow as an enterprise platform, connecting workflows across ITSM, ITAM, ITOM, SecOps, SPM, and emerging capabilities. 

As Black & Veatch accelerates its AI-native platform strategy, this role requires a strong understanding of ServiceNow's AI ecosystem, including Now Assist, Predictive Intelligence, Virtual Agent, and Generative AI capabilities. The Capability Lead will identify high-value AI use cases, define requirements for AI-powered features, and drive adoption of intelligent automation across enterprise workflows. 

Key Responsibilities

AI Capability Enablement & Adoption 

  • Identify and prioritize AI opportunities (Now Assist, Predictive Intelligence, Virtual Agent, AI Search) 
  • Define requirements for GenAI summarization, classification, routing, conversational AI 
  • Partner with Developers/Architects to translate AI use cases into solutions 
  • Drive adoption and value realization (deflection rates, resolution time, efficiency) 
  • Evaluate emerging features (NASK, AIOps) for enterprise applicability 
  • Ensure AI governance, data privacy, and responsible AI alignment 
  • Incorporate AI maturity into roadmap and Demand Board prioritization 

Enterprise Capability Ownership 

  • Own and evolve cross-platform ServiceNow capabilities, ensuring alignment across ITSM, ITAM, ITOM, SecOps, IRM, and SPM domains 
  • Define and maintain end-to-end business processes that span multiple functional areas 
  • Drive standardization and alignment to out-of-the-box capabilities and platform-first design principles 

Backlog Ownership & Prioritization 

  • Own and prioritize the ServiceNow capability backlog across domains 
  • Translate business needs into structured, high-quality user stories and requirements 
  • Balance competing priorities across:  
    • Business value and outcomes 
    • Risk and compliance 
    • Platform health and scalability 

Stakeholder Engagement & Strategic Alignment 

  • Serve as a primary interface between business stakeholders and ServiceNow delivery teams 
  • Facilitate workshops to gather, refine, and challenge requirements 
  • Align capability delivery to enterprise priorities and governance structures 

Solution Alignment & Delivery Execution 

  • Partner with Architects and Developers to ensure solutions are:  
  • Scalable and maintainable 
  • Aligned to platform standards and governance 
  • Ensure backlog readiness and support Agile delivery execution 
  • Coordinate UAT, release validation, and adoption readiness activities 

Capability Maturity & Value Realization 

  • Identify opportunities to improve process maturity, automation, and adoption 
  • Drive measurable outcomes such as:  
    • Operational efficiency 
    • Cost optimization 
    • Improved user experience 
  • Support development of KPIs and reporting to track capability performance 
Minimum Qualifications
  • Bachelor's degree
  • 8-10 years experience
  • All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations. 
Preferred Qualifications
  • 5-8 years of experience in ServiceNow, enterprise platforms, or related digital workflow environments 
  • Experience working across multiple ServiceNow modules or domains (e.g., ITSM, ITAM, ITOM, SecOps, SPM) 
  • Understanding of ServiceNow AI capabilities and their application to business processes 
  • Strong ability to translate complex business needs into structured requirements and user stories 
  • Experience owning and prioritizing backlogs in Agile delivery environments 
  • Proven ability to work across technical and business teams to drive outcomes 
  • ServiceNow Certified System Administrator (CSA) (preferred) At least one ServiceNow certification (e.g., CIS-ITSM, CIS-ITAM, CIS-SAM, CIS-SPM, CIS-SIR)
  • Familiarity with enterprise process frameworks (ITIL, risk/compliance, asset lifecycle, etc.)
  • Experience in cross-functional platform implementations or transformations
  • Experience defining AI use cases in ServiceNow or similar platforms
  • Familiarity with Generative AI concepts for enterprise workflows
  • Understanding of responsible AI principles and governance frameworks 
Work Environment/Physical Demands

Hybrid or flexible work options may be offered after the first 90 days of employment based upon manager discretion, job performance and work assignments.

Salary Plan
ITS: Information Technology Service
Job Grade
017

Black & Veatch endeavors to make www.bv.com/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at +1-913-359-1622 or via our accommodations request form. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned.

Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.

Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.

To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.

A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.

We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.

By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.

BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.

Notice to External Search Firms: Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.


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About Black & Veatch

Sourced by ZipRecruiter

Company: Black & Veatch Family of Companies Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.

Industry

Civil engineering construction

Company size

10,000+ Employees

Headquarters location

Overland Park, KS, US

Year founded

1915