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Virtual Agent Jobs in Temple, GA (NOW HIRING)

CEDENT

Senior Office 365 Engineer (Atlanta, GA)

Atlanta, GA

$100K - $138K/yr

Proficiency in Power Apps, Power Automate, and Power Virtual Agent. Skilled in SharePoint, SPFx, Teams App development, Graph API, Governance, Administration, and SharePoint migration. Familiarity ...

CEDENT

Senior Office 365 Engineer

Atlanta, GA

$100K - $138K/yr

Proficiency in Power Apps, Power Automate, and Power Virtual Agent. * Skilled in SharePoint, SPFx, Teams App development, Graph API, Governance, Administration, and SharePoint migration.

Destination Careers

Virtual Cruise Booking Agent

Atlanta, GA · On-site +1

$25K - $75K/yr

Virtual Cruise Booking Agent Job Type: Full-time / Part-time / Remote Location: Remote (Work from Home) About Us: We specialize in creating unforgettable cruise experiences by offering expert travel ...

Cedent

Senior Office 365 Engineer (Atlanta, GA)

Atlanta, GA · On-site

$100K - $138K/yr

Proficiency in Power Apps, Power Automate, and Power Virtual Agent. * Skilled in SharePoint, SPFx, Teams App development, Graph API, Governance, Administration, and SharePoint migration.

OnAgent

Real Estate Advisor/Agent - Rome, GA.

Rome, GA · On-site

$120K/yr

The "Agent Without Borders" initiative represents a pioneering effort aimed at helping agents and ... Virtual Urgent Care (24/7) Free Leads Free NFC Digital Business Cards Free Landing Pages Free ...

Unifi

Operations Travel Desk Agent

Atlanta, GA · On-site

The agent receives booking requirements through approved methods and coordinates with vendors ... Utilizing the company's virtual credit card payment solution process related to manifest variance ...

Promoted2

Remote Insurance Agent

Atlanta, GA · Remote

$60K - $110K/yr

Remote Insurance Sales Agent | $60k-$110k+ First Year | No Cold Calling Earn strong first-year ... Conduct virtual consultations with pre-qualified clients (no cold calling) * Present customized ...

King Legacy & Life LLC

Be Seen First

Life Insurance Agent

Atlanta, GA · Remote

$60K - $120K/yr

Licensed Life Insurance Agent Location: 100% Remote / Work From Home Benefits * Health insurance ... Conduct virtual appointments via phone or Zoom * Follow a proven sales system with warm leads (no ...

Liveops

Remote Customer Service Agent

Kennesaw, GA · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location ... Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ...

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Virtual Agent information

See Temple, GA salary details

$506

$1.2K

$2.1K

How much do virtual agent jobs pay per week?

As of Aug 17, 2026, the average weekly pay for virtual agent in Temple, GA is $1,179.98, according to ZipRecruiter salary data. Most workers in this role earn between $988.46 and $1,250.00 per week, depending on experience, location, and employer.

What is a virtual agent?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

What does a virtual agent do?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What are the key skills and qualifications needed to thrive as a virtual agent?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with customer service software, and the ability to work independently. Relevant experience in customer support or technical troubleshooting can be beneficial, and some roles may require specific certifications or training in the company's tools or platforms.

What cities near Temple, GA are hiring for Virtual Agent jobs?

Cities near Temple, GA with the most Virtual Agent job openings:

Virtual Agent jobs near you
Infographic showing various Virtual Agent job openings in Temple, GA as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 45% Physical, 3% Hybrid, and 52% Remote job distribution, with an average salary of $61,359 per year, or $29.5 per hour.

Senior Office 365 Engineer (Atlanta, GA)

CEDENT

Atlanta, GA

$100K - $138K/yr

Full-time

Re-posted 22 days ago

Job description

Basic Qualifications: Prior administration experience of M365. Messaging or Exchange experience. BS/BA in Information Technology.

5+ years proven knowledge of using Microsoft's 365 product suite. M365 Certified: (e.g., MS-900, MS-700, MS-600). Excellent verbal and written communication skills

Excellent organizational skills and attention to detail. Expert analytical and problem-solving skills; ability to provide root cause analysis and demonstrate results through testing and metrics. Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment.

Proven solutions delivery and architecture experience with Microsoft 365 products. M365 migration experience (discovery, design, implementation/execution, support, and maintenance). Experience within client-facing professional services or consulting.

Working knowledge of Azure AD and familiarity with scripting languages (e.g., PowerShell). Demonstrated ability to elicit requirements and communicate clearly with non-technical individuals as well as development teams and subject matter experts. Familiarity with governance, security, and compliance considerations in the context of Microsoft 365 collaboration tools

Output and efficiency driven mindset with a forthcoming attitude. Excellent troubleshooting skills & ability to follow a structured methodology to solve problems. Excellent teamwork and organizational skills, flexibility, and the ability to handle multiple tasks.

Proven ability to manage large-scale technical projects, including organization, planning, implementation, and execution. In-depth experience of business process analysis. Deep understanding and extensive knowledge of the functionality, interdependencies, and infrastructure of the Microsoft 365 family of products including Teams, OneDrive, SharePoint, Exchange, and Power Platform.

Proven expertise in security and compliance related to Microsoft 365 collaboration technologies. Proficiency in PowerShell scripting for automation and administration. Proficiency in Power Apps, Power Automate, and Power Virtual Agent.

Skilled in SharePoint, SPFx, Teams App development, Graph API, Governance, Administration, and SharePoint migration. Familiarity with Angular JS, .Net, BOT Framework, REST API, Azure DevOps, and Voltage. Department: Scout This is a full time position

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About Cedent

Sourced by ZipRecruiter

CEDENT strives to attract and retain the best people and provide an environment where they can all develop professionally and build a rewarding career. As a result, we create an inclusive environment that is rich in diversity, acknowledges each individual's uniqueness and promotes respect, personal achievement and stewardship. Our clients are global and so is CEDENT. We build and maintain a global workforce that includes people from different backgrounds, with a vast range of skills and experience all united by a common culture and commitment to help our clients achieve high performance. Cultivating a diverse workforce and inclusive work environment makes business sense. Our peoples varied skills are the talent engine that powers CEDENT, enabling it in turn to deliver the innovative solutions that help our clients outperform competitors.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Plano, TX, US

Year founded

2008

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