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Virtual Agent Jobs in Fort Mill, SC (NOW HIRING)

The Mank Agency

Life Insurance Sales Agent

Charlotte, NC · On-site +1

$30K - $160K/yr

Attend team calls, mentorship sessions, and training (virtual or in-person) What you'll bring ... No agent's success, earnings, or production results should be viewed as typical, average, or ...

Peak Legacy Financial

Be Seen First

Remote Life Insurance Sales Agent

Charlotte, NC · Remote

$5.0K - $30K/mo

Remote Life Insurance Sales Agent | Training & Uncapped Commission 100% Remote | Full-Time | 1099 ... Participate in virtual training, coaching, and team meetings Who We're Looking For You may be a ...

New

Empire State Careers

Remote Insurance Agent

Charlotte, NC · Remote

$69K - $150K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Lone Star Careers

Remote Insurance Agent

Charlotte, NC · Remote

$69K - $150K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Lone Star Careers

Remote Sales Agent

Charlotte, NC · Remote

$69K - $150K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

Empire State Careers

Remote Sales Agent

Charlotte, NC · Remote

$69K - $150K/yr

Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and be coached through structured training * Friendly, outgoing, and professional communication style

HSS Careers

Remote Insurance Sales Agent

Matthews, NC · Remote

$69K - $150K/yr

Conduct virtual benefit consultations and present customized protection solutions * Guide clients through the enrollment process with professionalism and care * Build lasting client relationships ...

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Virtual Agent information

See Fort Mill, SC salary details

$523

$1.2K

$2.2K

How much do virtual agent jobs pay per week?

As of Sep 6, 2026, the average weekly pay for virtual agent in Fort Mill, SC is $1,220.83, according to ZipRecruiter salary data. Most workers in this role earn between $1,023.08 and $1,292.31 per week, depending on experience, location, and employer.

What is a virtual agent?

Virtual agents are software programs or AI-driven systems designed to interact with users, typically through chat or voice, to answer questions, provide customer support, or help with various tasks. They can handle simple inquiries automatically and escalate more complex issues to human agents when needed. Virtual agents are commonly used in customer service, IT support, and other industries to improve efficiency and provide 24/7 assistance.

What does a virtual agent do?

A typical workday for a Virtual Agent involves handling customer inquiries via chat, email, or phone, resolving issues, providing information, and sometimes escalating complex cases to supervisors. Virtual Agents often work independently but are closely connected to their teams through digital collaboration tools such as Slack, Microsoft Teams, or Zoom. Regular virtual meetings, chat check-ins, and shared knowledge bases help maintain team cohesion and ensure that agents stay informed about updates or procedural changes. This remote structure requires strong self-motivation and excellent communication skills to deliver consistent customer service while staying aligned with team objectives.

What are the key skills and qualifications needed to thrive as a virtual agent?

To thrive as a Virtual Agent, you need excellent communication skills, problem-solving abilities, and a solid understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is typically required. Strong listening skills, patience, and adaptability help Virtual Agents deliver personalized and efficient support. These skills ensure effective remote assistance, enhance customer satisfaction, and contribute to operational efficiency.

What is the difference between Virtual Agent vs Customer Service Representative?

AspectVirtual AgentCustomer Service Representative
CredentialsTypically requires technical skills, knowledge of chat platforms, and sometimes certifications in customer support or ITRequires communication skills, customer service experience, and sometimes a high school diploma or equivalent
Work EnvironmentRemote, often AI-driven or chatbot-based interactionsIn-office or remote, handling inbound calls, emails, or live chats
Industry UsageUsed across tech, retail, banking, and telecom sectors for automated or semi-automated supportCommon in retail, telecom, healthcare, and financial services for direct customer interaction

The main difference is that Virtual Agents are often AI-powered or automated tools designed to handle customer inquiries, while Customer Service Representatives are human agents providing direct support. Virtual Agents focus on automation and efficiency, whereas Customer Service Representatives offer personalized assistance.

How to become a virtual agent?

To become a virtual agent, candidates typically need strong communication skills, proficiency with customer service software, and the ability to work independently. Relevant experience in customer support or technical troubleshooting can be beneficial, and some roles may require specific certifications or training in the company's tools or platforms.

What are the most commonly searched types of Agent jobs in Fort Mill, SC?

The most popular types of Agent jobs in Fort Mill, SC are:

What are popular job titles related to Virtual Agent jobs in Fort Mill, SC?

For Virtual Agent jobs in Fort Mill, SC, the most frequently searched job titles are:

What cities near Fort Mill, SC are hiring for Virtual Agent jobs?

Cities near Fort Mill, SC with the most Virtual Agent job openings:

Virtual Agent jobs near you
Infographic showing various Virtual Agent job openings in Fort Mill, SC as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 32% Physical, 2% Hybrid, and 66% Remote job distribution, with an average salary of $63,483 per year, or $30.5 per hour.

eSales Agent - Town & Country Ford

Sonic Automotive

Charlotte, NC • On-site

$45K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Sonic Automotive rating

5.8

Company rating: 5.8 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

118th of 159 rated car dealerships

Job description

Company Description

Sonic Automotive is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're doing here and would love to tell you about our opportunities!

Job Description

Purpose: The E-Sales Agent is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles.  The E-Sales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner.  This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest.  

The E-Sales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.   

Duties and Responsibilities: 
      Respond to internet inquiries with courtesy, accuracy and professionalism. 
      Promptly and accurately enter all customer inquiry data into the CRM. 
      Generate sales appointments. 
      Conduct phone surveys to assess customer preferences and quality of experience.
        Effectively utilize lead management tools. 
      Compile all necessary reports, forms and other documentation on a timely basis. 
      Perform other job-related duties as assigned. 
      Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers. 

Qualifications:   
      Excellent verbal and written communication skills. 
      Strong MS Office Suite computer skills.
        Ability to work independently and as part of a team in a fast-paced environment. 
      Ability to work in call center environment. 
      Strong organizational and time management skills.
        Ability to read and comprehend rules, regulations, policies and procedures. 

Qualifications

Demonstrated automotive sales experience 
Experience in virtual/online selling
Outgoing, energetic, and passionate people 
Be transparent 
Take the high road 
Willingness to learn 
Take ownership 
Celebrate small successes 

Additional Information

Compensation range for this role:

$45,000 - $100,000 annually depending on performance 

Uncapped commission potential 
Health, Dental and Vision Insurance 
401k with 4% company match 
Paid vacation 
Access to leadership and personal development programs 
Casual dress code

All your information will be kept confidential according to EEO guidelines.

What Sonic Automotive employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Sonic Automotive logo

About Sonic Automotive

Sourced by ZipRecruiter

At a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future.

Industry

Motor vehicle and motor vehicle parts wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Charlotte, NC, US

Year founded

1997

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