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Virtual Adjuster Jobs in Boston, MA (NOW HIRING)

Hybrid - Work From Home + Driving Role What We're Looking For 2+ years of Property Adjuster ... Virtual Physical Therapy - Caregiving Services - Life Assistance Program *The above information ...

New

Virtual Adjuster information

See Boston, MA salary details

$34.2K

$70.6K

$106.5K

How much do virtual adjuster jobs pay per year?

As of Sep 4, 2026, the average yearly pay for virtual adjuster in Boston, MA is $70,554.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,300.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a virtual adjuster?

Virtual adjusters are insurance professionals who assess and process insurance claims remotely, often using digital tools like video calls, photos, and specialized software. Instead of visiting the site of a claim in person, they evaluate damages and losses through virtual communication with policyholders and other parties. This approach increases efficiency, reduces travel time, and allows for faster claim resolutions. Virtual adjusters may handle claims related to property, auto, or other types of insurance.

What are some common challenges faced by virtual adjusters when assessing claims remotely?

Virtual Adjusters often encounter challenges such as accurately evaluating property damage or losses without being physically present at the site. This requires strong communication skills to guide claimants in providing clear photos or videos and detailed information. Additionally, they must be adept at using digital tools and navigating various software platforms to review documentation and process claims efficiently. Building rapport with clients remotely and ensuring thorough investigations can also be more complex in a virtual environment, making attention to detail and adaptability key strengths in this role.

What are the key skills and qualifications needed to thrive as a virtual adjuster, and why are they important?

To thrive as a Virtual Adjuster, you need a solid understanding of insurance claims processes, investigative techniques, and relevant legal/regulatory knowledge, often supported by certifications such as AIC or CPCU. Familiarity with claims management software, virtual inspection tools, and digital communication platforms is essential for remote evaluations. Strong attention to detail, effective problem-solving, and excellent customer service skills help you navigate complex claims and communicate with clients professionally. These abilities ensure accurate claim assessments, efficient resolutions, and high client satisfaction in a remote work environment.

What is the difference between Virtual Adjuster vs Insurance Claims Examiner?

AspectVirtual AdjusterInsurance Claims Examiner
Required CredentialsAdjuster license, insurance knowledge, possibly certificationsClaims handling certification, insurance knowledge, sometimes licensing
Work EnvironmentRemote, independent, often home-basedOffice-based or remote, depending on employer
Employer & Industry UsageInsurance companies, third-party administrators, independent adjusting firmsInsurance carriers, third-party claims departments
Common Search & ComparisonYesYes

The Virtual Adjuster and Insurance Claims Examiner roles both involve handling insurance claims, but Virtual Adjusters primarily assess property or casualty claims remotely, often requiring adjuster licensing and field knowledge. Insurance Claims Examiners focus on reviewing and processing claims within insurance companies, often with a background in claims processing and less emphasis on field assessments. Both roles can be remote and require insurance industry knowledge, but their specific responsibilities and licensing requirements differ.

Can virtual adjusters work remotely?

Yes, virtual adjusters typically work remotely, using digital tools and communication platforms to assess claims, review documentation, and communicate with clients and insurers. This setup allows for flexible schedules and requires proficiency with claim management software and strong communication skills.

How much do virtual insurance adjusters make?

Virtual insurance adjusters typically earn between $45,000 and $75,000 annually, depending on experience, certifications, and the complexity of claims handled. Many adjusters work remotely and may earn additional income through overtime or performance bonuses.

What are the most commonly searched types of Adjuster jobs in Boston, MA?

The most popular types of Adjuster jobs in Boston, MA are:

Infographic showing various Virtual Adjuster job openings in Boston, MA as of June 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 74% Physical, 9% Hybrid, and 17% Remote job distribution, with an average salary of $70,554 per year, or $33.9 per hour.

Bilingual Registered Nurse Case Manager (1099) - Boston, MA

Welcome - The IMA Group

Boston, MA • Hybrid

$50 - $65/hr

Contractor

Posted 10 days ago


Job description

Bilingual Registered Nurse Case Manager (RN) - Workers' Compensation

1099 Independent Contractor | Boston, MA | $50-$65/hour | Flexible, Hybrid Field-Based Role

About The IMA Group
For over 30 years, The IMA Group has partnered with individuals, employers, carriers, and government agencies to improve health and disability outcomes nationwide. We're growing our Boston team and looking for experienced RN Case Managers ready to bring their clinical expertise to workers' compensation cases - on a flexible, 1099 basis.

Why Nurses Choose Us

  • Competitive pay: $50-$65/hour
  • No bedside care, weekends, or on-call
  • Hybrid structure - local travel plus remote documentation
  • Established support team with steady referral volume
  • Flexible scheduling and caseload

What You'll Do
As a Bilingual Field Nurse Case Manager, you'll coordinate medical care for injured workers and act as the connective tissue between providers, employers, adjusters, and attorneys:

  • Coordinate and oversee medical treatment plans
  • Attend appointments and evaluate treatment progression
  • Communicate across providers, employers, attorneys, and carriers
  • Assess medical necessity and appropriateness of care
  • Prepare timely, detailed case management reports
  • Support return-to-work and transitional duty planning
  • Coordinate IMEs and job site evaluations

What You Bring

  • Active Massachusetts RN license
  • 3+ years of Workers' Comp Field Case Management experience
  • Bilingual (English/Spanish) required
  • Comfort working independently with a flexible caseload
  • Reliable transportation across the greater Boston area
  • Malpractice insurance, or the ability to obtain it
  • CCM, CRRN, or similar certification a plus

If flexibility, autonomy, and meaningful work sound like the right fit, we'd love to hear from you.

The IMA Group is an Affirmative Action/Equal Opportunity Employer.

Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities. #LI-BC1 #LI-HYBRID

Employment Type: Independent Contractor