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Virtual Adjuster Jobs in Michigan (NOW HIRING)

... virtual setting to gain alignment with client on next steps, and settlements. * Handles most ... Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of ...

Virtual Adjuster information

See Michigan salary details

$27.5K

$56.6K

$85.4K

How much do virtual adjuster jobs pay per year?

As of Jul 26, 2026, the average yearly pay for virtual adjuster in Michigan is $56,603.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $65,400.00 per year, depending on experience, location, and employer.

What are virtual adjusters?

Virtual adjusters are insurance professionals who assess and process insurance claims remotely, often using digital tools like video calls, photos, and specialized software. Instead of visiting the site of a claim in person, they evaluate damages and losses through virtual communication with policyholders and other parties. This approach increases efficiency, reduces travel time, and allows for faster claim resolutions. Virtual adjusters may handle claims related to property, auto, or other types of insurance.

What are some common challenges faced by Virtual Adjusters when assessing claims remotely?

Virtual Adjusters often encounter challenges such as accurately evaluating property damage or losses without being physically present at the site. This requires strong communication skills to guide claimants in providing clear photos or videos and detailed information. Additionally, they must be adept at using digital tools and navigating various software platforms to review documentation and process claims efficiently. Building rapport with clients remotely and ensuring thorough investigations can also be more complex in a virtual environment, making attention to detail and adaptability key strengths in this role.

What are the key skills and qualifications needed to thrive as a Virtual Adjuster, and why are they important?

To thrive as a Virtual Adjuster, you need a solid understanding of insurance claims processes, investigative techniques, and relevant legal/regulatory knowledge, often supported by certifications such as AIC or CPCU. Familiarity with claims management software, virtual inspection tools, and digital communication platforms is essential for remote evaluations. Strong attention to detail, effective problem-solving, and excellent customer service skills help you navigate complex claims and communicate with clients professionally. These abilities ensure accurate claim assessments, efficient resolutions, and high client satisfaction in a remote work environment.

What is a virtual adjuster?

A virtual adjuster is an insurance claims professional who evaluates and settles claims remotely using digital tools, such as photo and video submissions, without needing to visit the claim site. They typically work from home or an office and require strong communication skills, insurance knowledge, and familiarity with claims management software.

How to become a virtual home insurance adjuster?

To become a virtual home insurance adjuster, you typically need to obtain a state license by completing pre-licensing education and passing an exam. Relevant skills include knowledge of insurance policies, claim assessment, and proficiency with digital tools, as the role is performed remotely. Some employers may also require experience in property claims or certification from industry organizations.

How much do remote adjusters make?

Remote adjusters typically earn between $45,000 and $75,000 annually, depending on experience, certifications, and the complexity of claims handled. Some experienced adjusters or those working for specialized insurance companies can earn higher salaries or additional bonuses. Compensation may also include benefits such as flexible schedules and remote work advantages.

Is claim adjusting a dying field?

Claim adjusting, including virtual adjusting roles, remains a stable profession as insurance companies continue to handle claims remotely and digitally. The field is evolving with technology, requiring skills in claims management software and communication, but overall demand persists due to ongoing insurance needs.

What is the difference between Virtual Adjuster vs Insurance Claims Examiner?

AspectVirtual AdjusterInsurance Claims Examiner
Required CredentialsAdjuster license, insurance knowledge, possibly certificationsClaims handling certification, insurance knowledge, sometimes licensing
Work EnvironmentRemote, independent, often home-basedOffice-based or remote, depending on employer
Employer & Industry UsageInsurance companies, third-party administrators, independent adjusting firmsInsurance carriers, third-party claims departments
Common Search & ComparisonYesYes

The Virtual Adjuster and Insurance Claims Examiner roles both involve handling insurance claims, but Virtual Adjusters primarily assess property or casualty claims remotely, often requiring adjuster licensing and field knowledge. Insurance Claims Examiners focus on reviewing and processing claims within insurance companies, often with a background in claims processing and less emphasis on field assessments. Both roles can be remote and require insurance industry knowledge, but their specific responsibilities and licensing requirements differ.

What are the most commonly searched types of Adjuster jobs in Michigan? The most popular types of Adjuster jobs in Michigan are:
What cities in Michigan are hiring for Virtual Adjuster jobs? Cities in Michigan with the most Virtual Adjuster job openings:
Infographic showing various Virtual Adjuster job openings in Michigan as of July 2026, with employment types broken down into 1% Locum Tenens, 2% Internship, 89% Full Time, 5% Part Time, and 3% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $56,603 per year, or $27.2 per hour.

Commercial Casualty Litigation Adjuster - Remote

CSAA

Full-time

Retirement

Posted 20 hours ago


Job description

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Thank you for considering opportunities with us!

Job Title

Commercial Casualty Litigation Adjuster - Remote

Requisition Number

R7841 Commercial Casualty Litigation Adjuster - Remote (Open)

Location

Colorado - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}

Job Information

We're Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space to offer our partners innovative solutions for today's way of doing business. At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with exceptional service. We're looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We're excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance.

We are actively hiring for a Commercial Casualty Litigation Adjuster - Remote

Your Role:

As a Commercial Casualty Litigation Adjuster, you will be assigned as owning adjuster when injury exposures are identified. Claims will include catastrophic injuries, fatalities, and litigation. In this role, you will be responsible for management of the claim through conclusion, including trial, of litigated claims. May own claims within other specialized lines of business or during catastrophes. You will provide input and direction to defense counsel and be responsible for ultimate resolution through providing settlement authority and participating in negotiations with limited oversight. You will also be responsible for effective management of defense costs and indemnity. May handle first party non-liability-based injury claim (Medical Payment, PIP, Inland Marine, auto physical damage).

Your Work:
  • Assigned as owning adjuster when injury exposure is identified.
  • Handles complex 1st and 3rd party auto liability cases involving injury, including complexity litigated cases with defense attorney involvement.
  • May handle 1st party medical payment and PIP claims.
  • Responsible for managing, investigating, and negotiating claims, including collaborating with defense counsel to identify strategy for negotiations. Provides input as the face of the organization via phone or in attendance on video or in-person at mediations and settlement conferences for litigation claims.
  • Interacts directly with defense counsel providing direction, authority for resolution (i.e., settle or go to trial) and ensures appropriate outcome in balancing defense costs and indemnity on litigation claims.
  • Making coverage determinations and advising customers as to proper course of action related to coverage issues.
  • Conducting investigative work of a complex nature (interviewing witnesses; obtaining and analyzing evidence, including medical records; deciding whether an independent medical examination is warranted; etc.).
  • Direct defense counsel in non-litigated or litigated claims.
  • May require appearing at and representing the insureds at arbitrations and trials.
  • May require testimony in a deposition setting.
  • Evaluate defense counsel fees and cost for reasonableness and resolve.
  • Evaluating potential for subrogation and initiating initial notice of subrogation request.
  • Making final decisions to settle within settlement authority, without supervisory approval, and developing negotiating strategies.
  • Presenting cases in Committee setting when seeking above settlement authority level; thereafter, independently negotiating and settling the claim.
  • Will develop and present executive summaries on individual claims to external clients and internal executives in a virtual setting to gain alignment with client on next steps, and settlements.
  • Handles most commercial product types including but not limited to auto, fleet, last mile delivery, and trucking. Will handle claims in most geographic venues. Handles claims involving any vehicle types that may include, but is not limited to auto, motorcycles, scooters, recreational vehicles, trucks, and remote-controlled delivery vehicles.
  • Understands and handles claims in line with any applicable insurance program agreements, claim service level agreements.
  • Plays a direct role in the development of other adjusters through mentorship, training, and coaching.

Required Experience, Education and Skills:

  • 6+ years of claims experience.
  • 3+ years of experience in a Casualty claims role within P&C insurance industry with a minimum of 1 year in a Sr. Casualty role or equivalent Complex Casualty / Litigation experience.
  • BA/BS in business, insurance or related area, or equivalent combination of education and experience.
  • Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.

What would make us excited about you:

  • 6+ years of Casualty claims adjusters experience.
  • 3+ years of experience in a Commercial claims role.
  • Bilingual a plus.
  • Proficiency or ability to obtain proficiency in the handling of minor, moderate and complex litigated claims.

Please note we are hiring for this role remote anywhere in the United States with the following exceptions: Hawaii and Alaska.

Why Choose a Career at Mobilitas?

At Mobilitas, we are a mission-driven organization proudly committed to empowering our members, our employees, and our communities to thrive.

Recognition: We offer a total compensation package, annual bonus eligibility for most roles, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at careers.mobilitasinsurance.com.

Career Growth: We believe in growth for everyone. Here at Mobilitas, leaders and mentors partner with employees to align interests, unlock development opportunities, and support longterm success.

Flexible Workplace: We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex roles, working primarily from home, often with the flexibility to work from various locations including Mobilitas offices. Our flexible workplace empowers you to balance remote work with intentional inperson moments that deepen connection and collaboration.

Inclusion and Belonging: An inclusive and welcoming workplace is the cornerstone of our success. By fostering an environment where people feel valued and heard, we deepen our ability to understand and meet the unique needs of our members. This strengthens innovation and enhances our products and services, giving us a competitive edge in the market.

Sustainability: As climate change leads to more frequent and severe weather events, we are taking bold action to build more resilient communities and reduce our environmental impact.

Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don't miss important updates from us.

CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. If you would like to request an accommodation to participate in the job application or interview process, please contact jobs@mobilitasinsurance.com

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Mobilitas does not provide visa sponsorship for this role. Applicants must have authorization to work indefinitely in the US. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Mobilitas Insurance Group is an equal opportunity employer.

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The national average salary range for this position is $80,865.00-$89,850.00. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on work location. The starting pay range for this position across all the states we hire in is $80,865.00-$107,900.00. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 10% of eligible pay.This job posting will be unposted on Sat, 1 Aug 2026.