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Virtual Account Representative Jobs in Riverside, CA

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2000 - Agency Account Manager

Irvine, CA

The Agency Account Manager is a contributory liaison working with Agency Sales Reps to proactively ... virtual). * Collaborate with aligned Agency Sales Representatives to identify and ...

Herc Rentals

Inside Sales Rep

Foothill Ranch, CA · On-site

$26.45/hr

Inside Sales Rep Foothill Ranch, CA, USA, 92610 Posting Start Date: 4/30/26 If you are currently an ... accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation ...

Herc Rentals

Key Account Coordinator

Foothill Ranch, CA · On-site

$65K - $70K/yr

Centralized support for Reps within the District to run reservations and opportunities * Assigned ... accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation ...

InsuraTec

Sales Representative (Remote)

Beaumont, CA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Self-Paced & Virtual : Control your career growth at your own pace with maximum flexibility.

InsuraTec

Sales Representative (Remote)

Eastvale, CA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Self-Paced & Virtual : Control your career growth at your own pace with maximum flexibility.

InsuraTec

Sales Representative (Remote)

Loma Linda, CA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Self-Paced & Virtual : Control your career growth at your own pace with maximum flexibility.

InsuraTec

Sales Representative (Remote)

Placentia, CA · Remote

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Self-Paced & Virtual : Control your career growth at your own pace with maximum flexibility.

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Showing results 1-20

All JobsVirtual Account Representative JobsVirtual Account Representative Jobs in Riverside, CA

Virtual Account Representative information

See Riverside, CA salary details

$27.1K

$58.9K

$96K

How much do virtual account representative jobs pay per year?

As of Jun 26, 2026, the average yearly pay for virtual account representative in Riverside, CA is $58,852.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $73,600.00 per year, depending on experience, location, and employer.

What are Virtual Account Representatives?

Virtual Account Representatives are professionals who manage customer accounts and support sales operations remotely, typically via phone, email, or online platforms. They build relationships with clients, address inquiries, resolve issues, and help drive sales growth without meeting clients in person. This role often involves using CRM software, coordinating with other teams, and ensuring customer satisfaction. Virtual Account Representatives are crucial for businesses looking to maintain strong client connections in a digital environment.

What is the difference between Virtual Account Representative vs Customer Service Representative?

AspectVirtual Account RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in finance or bankingHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, online platforms, financial institutionsCall centers, retail stores, or remote
Industry UsageFinancial services, banking, fintechRetail, telecommunications, various service sectors
Job FocusManaging virtual accounts, transactions, and client inquiries related to accountsAssisting customers with product info, issues, and service requests

The Virtual Account Representative primarily handles virtual banking accounts and transactions in a remote setting within financial industries, requiring specific financial knowledge. Customer Service Representatives focus on general customer support across various sectors, often in person or via phone. While both roles involve client interaction, the Virtual Account Representative specializes in account management in a digital environment, whereas Customer Service Representatives provide broader customer support.

What are the key skills and qualifications needed to thrive as a Virtual Account Representative, and why are they important?

To thrive as a Virtual Account Representative, you need strong customer service abilities, sales acumen, and a solid understanding of account management, often supported by a background in business or communications. Familiarity with CRM software, online communication platforms, and basic data analysis tools is typically required. Outstanding interpersonal skills, proactive problem-solving, and the ability to work independently set top performers apart in this role. These skills ensure effective client relationships, efficient remote communication, and the achievement of sales and retention goals in a virtual environment.

How does a Virtual Account Representative typically collaborate with sales and customer support teams?

As a Virtual Account Representative, you will often act as a bridge between customers and internal teams, including sales and customer support. Collaboration usually involves sharing customer insights, updating CRM records, coordinating on client needs, and ensuring a seamless customer experience. Regular virtual meetings and communication tools like email, chat, and project management platforms are essential for staying aligned with team goals and resolving client issues promptly. This collaborative structure not only supports your clients but also helps you learn from colleagues and grow professionally within the organization.
What are the most commonly searched types of Account Representative jobs in Riverside, CA? The most popular types of Account Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Virtual Account Representative jobs? Cities near Riverside, CA with the most Virtual Account Representative job openings:
Virtual Account Representative jobs near you
Client Services Account Representative

Client Services Account Representative

Financial Statement Services, Inc

Santa Ana, CA

$27 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Join Team FSSI and Become an Employee-Owner!

Who We Are:

Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S. We are currently looking for an Account Representative to join our Client Services team in Santa Ana, CA. The Account Representative manages the daily tasks of clients' projects in a SaaS-based production environment, where solutions and processes are tailored to each account. This requires managing complex print and mail workflows, coordinating across internal teams, and ensuring accuracy from project setup through billing.

Success in this role requires strong critical thinking, project coordination skills,an aptitude for learning new technical concepts and a genuine passion for helping clients achieve their goals.

Why You'll Love This Role:

  • We Invest in our employees! We provide dedicated training for your success in the role through our FSSI University as well as hands on training with the Client Services team.
  • Build strong relationships and manage your client accounts with custom care and expertise.
  • Utilize your creativity in resolving client challenges while providing seamless communication.
  • Hybrid schedule available (after an initial 90-day onsite training period), allowing for 2 remote workdays per week.

Your Essential Duties:

  • Client Success: Serve as the primary point of contact between your clients and internal teams, including IT, Software Development, Operations, Marketing, Accounting and Purchasing. Ensure client needs are clearly understood and executed.
  • Project Management: Oversee client implementations, manage daily tasks for accounts, and monitor production workflows.
  • Technical Expertise: Assist clients in understanding print, mail, and online presentment specifications, work with internal teams to troubleshoot technical issues, and create clear technical documentation tailored to client specification.
  • Data & Reporting: Ensure accurate client billing and generate client reports.
  • Process Improvement: Collaborate with teams to enhance efficiency and deliver top-tier service.

Requirements

What You Bring:

  • Bachelor's degree.
  • 1-3 years of experience in account management, client implementation or related industry experience.
  • Strong problem-solving and critical thinking skills.
  • Ability to grasp and explain technical concepts with ease.
  • Excellent business writing and communication skills with a keen attention to detail for professional client communication.
  • Strong organizational and coordination skills to manage multiple tasks, deadlines, and client needs efficiently.
  • Proficiency in Word, Excel, and PowerPoint, Outlook and Teams (project management software experience is a plus!).

The description above is a summary of the highlights of the role, a full job description will be provided.

Benefits

Why Join Us?

  • Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you're not just an employee-you become an employee-owner, sharing in the success of our company and shaping its future.
  • Culture of CARE for our Employees: We go beyond traditional health and wellness programs, offering in person and virtual Care Partners whose only mission is the health and happiness of our employees and their families.
  • Industry Leadership: FSSI is a technology-driven leader in document services, focused on providing best-in-class services and dedicated to utilizing industry-leading software and equipment.

Benefits include:

  • 401(k) & Roth + Employee Stock Ownership Plan
  • Medical, Dental, Vision & Life Insurance
  • Vacation, sick leave and paid holidays - including your birthday!
  • Employee Assistance & Care Programs
  • Additional perks & employee award programs

Ready to grow with us? Apply today!

FSSI Careers Page

Hiring Pay Range (hourly paid): $27.00 - $28.00 an hour

Apply