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Vip Front Desk Agent Jobs (NOW HIRING)

Millennium Hotels and Resorts

Front Desk Agent

Chicago, IL

$14.75 - $18.50/hr

As the first and last point of contact, the Front Desk Agent sets the tone for the guest stay ... Confirm group rooming lists and coordinate personalized services for VIP guests, event attendees ...

Millennium Hotels and Resorts

Front Desk Agent

Chicago, IL · On-site

$14.75 - $18.50/hr

As the first and last point of contact, the Front Desk Agent sets the tone for the guest stay ... Confirm group rooming lists and coordinate personalized services for VIP guests, event attendees ...

YEDLA LLC

Front Desk Agent

Winter Garden, FL

$12.50 - $16/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

YEDLA LLC

Front Desk Agent

Huntsville, AL

$14 - $17.75/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

YEDLA LLC

Front Desk Agent

Florence, AL

$12.75 - $16.25/hr

Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

YEDLA LLC

Front Desk Agent

Winter Garden, FL

$12.50 - $16/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

YEDLA LLC

Front Desk Agent

Winter Garden, FL

$12.50 - $16/hr

Hotel Front Desk Agent to serve as our guests? first point of contact and manage all aspects of ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

Rapid City Clubhouse Hotel

Front Desk Agent

Rapid City, SD · On-site

$14 - $17.75/hr

Front Desk Agent We are looking to add an upbeat Front Desk Agent to their team to manage all ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

New

Rapid City Holiday Inn Express

Front Desk Agent

Rapid City, SD · On-site

$14 - $17.75/hr

Front Desk Agent We are looking to add an upbeat Front Desk Agent to their team to manage all ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

Park Place Hotel

Front Desk Agent

Traverse City, MI · On-site

$14.50 - $18.25/hr

Front Desk Agent We are looking to add an upbeat Front Desk Agent to their team to manage all ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

The Nash

Front Desk Agent

Nashville, TN · On-site

$13.75 - $17.50/hr

Front Desk Agent We are looking for highly organized candidates with excellent people skills for ... Recognizing repeat, VIP status and/or loyalty * Administering check-ins and check-outs * Providing ...

Bridges Bay Resort

Front Desk Agent

Arnolds Park, IA · On-site

$13 - $16.25/hr

Front Desk Agent We are looking to add an upbeat Front Desk Agent to their team to manage all ... Confirm group reservations and arrange personalized services for VIP customers and event attendees ...

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How much do vip front desk agent jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for vip front desk agent in the United States is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.31 per hour, depending on experience, location, and employer.

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Front Desk Agent

Chicago, IL

Millennium Hotels and Resorts
201 - 500 employees
Learn more about Millennium Hotels and Resortsexternal

$14.75 - $18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Millennium Knickerbocker Hotel Chicago
Historic Luxury Hotel | Downtown Chicago

Position Overview

The Millennium Knickerbocker Hotel Chicago, an iconic historic hotel located just off the Magnificent Mile, is seeking a polished, servicedriven Front Desk Agent to join our Guest Services team. This role is ideal for a hospitality professional who takes pride in delivering an elevated, personalized guest experience in a highvolume luxury environment.

As the first and last point of contact, the Front Desk Agent sets the tone for the guest stay - managing arrivals and departures with warmth, discretion, and precision while serving leisure, business, VIP, and group guests in a fastpaced, fullservice downtown hotel.

Key Responsibilities

  • Deliver a gracious, professional welcome throughout the guest journey, from arrival through departure
  • Perform checkin and checkout procedures with accuracy, efficiency, and attention to detail
  • Manage individual and group reservations, room assignments, and guest profiles using Opera PMS
  • Verify billing details, payment authorizations, and folios with accuracy and discretion
  • Confirm group rooming lists and coordinate personalized services for VIP guests, event attendees, and repeat guests
  • Proactively upsell room upgrades and hotel services in a refined, guestcentric manner
  • Resolve guest concerns with sound judgment, professionalism, and a strong servicerecovery approach
  • Serve as a knowledgeable concierge resource, offering recommendations on hotel amenities and nearby Chicago attractions
  • Maintain clear communication with Housekeeping, Engineering, Bell Services, and Management to ensure seamless operations
  • Uphold all brand standards, service expectations, safety, and security procedures

Requirements

Qualifications & Experience

  • Previous front desk or guest services experience preferred; luxury or fullservice hotel experience strongly preferred
  • Opera PMS experience preferred
  • Prior hotel reservations or guest services experience preferred
  • Preferred experience navigating OTA extranets to manage reservations, validate payments, and respond to guest inquiries
  • Preferred working knowledge of Microsoft Excel for reports, logs, and guest tracking
  • Strong communication and interpersonal skills with a poised, professional demeanor
  • Ability to multitask and remain composed in a fastpaced, highvolume environment
  • Flexibility to work varied shifts, including evenings, weekends, and holidays
  • Positive attitude with a genuine commitment to service excellence
  • Ability to work independently while contributing to a collaborative team environment

Physical & Work Requirements

  • Ability to stand for extended periods and perform light lifting as required
  • Comfortable working in a busy front desk environment with frequent guest interaction

Work Environment & What We Offer

  • 300room, historic, fullservice luxury hotel in downtown Chicago
  • Competitive hourly pay
  • Professional, teamoriented culture focused on elevated service delivery
  • Opportunities for growth within hotel operations

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Apply