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Video Operations Assistant Jobs in Arizona (NOW HIRING)

SyberJet Aircraft

Helpdesk Technician I

Chandler, AZ · On-site

$65K - $75K/yr

... video conferencing systems, and digital signage displays. * Respond to walk-up requests on the manufacturing and engineering floor with minimal disruption to operations. * Assist with setup and ...

SyberJet Aircraft

Helpdesk Technician I

Chandler, AZ · On-site

... video conferencing systems, and digital signage displays. * Respond to walk-up requests on the manufacturing and engineering floor with minimal disruption to operations. * Assist with setup and ...

SyberJet Aircraft

Helpdesk Technician I

Chandler, AZ

$19.25 - $26/hr

... video conferencing systems, and digital signage displays. * Respond to walk-up requests on the manufacturing and engineering floor with minimal disruption to operations. * Assist with setup and ...

AGAVEZOE LLC

Finance & Operations Manager

Scottsdale, AZ · On-site

$65K - $90K/yr

Build financial forecasts and scenario planning models * Assist leadership with budget planning and ... Bonus Points Send us a short, personable video telling us: * Why you want this role * Why you'd be ...

AGAVEZOE LLC

Finance & Operations Manager

Scottsdale, AZ · On-site

$65K - $90K/yr

Build financial forecasts and scenario planning models * Assist leadership with budget planning and ... Bonus Points Send us a short, personable video telling us: * Why you want this role * Why you'd be ...

Maricopa

Court Operations Specialist

Phoenix, AZ · On-site

$20.25/hr

Check out a day in the life of a Court Operations Specialist (AKA Administrative Assistant)by clicking on the video link! This recruitment will be used to fill multiple vacancies throughout our ...

Maricopa County

Court Operations Specialist

Phoenix, AZ · On-site

$20.25 - $30.50/hr

Check out a day in the life of a Court Operations Specialist (AKA Administrative Assistant)by clicking on the video link! This recruitment will be used to fill multiple vacancies throughout our ...

Maricopa County

Court Operations Specialist

Phoenix, AZ

$20.25 - $30.50/hr

Check out a day in the life of a Court Operations Specialist (AKA Administrative Assistant)by clicking on the video link! This recruitment will be used to fill multiple vacancies throughout our ...

Maricopa

Court Operations Specialist

Phoenix, AZ · On-site

$20.25/hr

Check out a day in the life of a Court Operations Specialist (AKA Administrative Assistant)by clicking on the video link! This recruitment will be used to fill multiple vacancies throughout our ...

TransPerfect

HR Assistant

Tempe, AZ

$36K - $46K/yr

... phone and video interpretation; multilingual email and chat support; and business process ... S. employees. Assist with day-to-day operations of the HR Department, which includes clerical and ...

Transperfect Gaming Solutions

HR Assistant

Tempe, AZ · On-site

$35K - $46K/yr

... phone and video interpretation; multilingual email and chat support; and business process ... S. employees. Assist with day-to-day operations of the HR Department, which includes clerical and ...

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Video Operations Assistant information

What does a Video Operations Assistant do?

A Video Operations Assistant supports the technical and logistical aspects of video production and distribution. Their responsibilities may include managing video files, assisting with live broadcasts, troubleshooting equipment, and ensuring videos are delivered in the correct formats. They often work closely with production teams to maintain quality control and smooth workflows. This role is essential for ensuring that video content is produced, processed, and distributed efficiently.

What is the difference between Video Operations Assistant vs Video Production Assistant?

AspectVideo Operations AssistantVideo Production Assistant
Primary RoleSupports video platform management, content scheduling, and technical troubleshootingAssists in filming, editing, and on-set production tasks
Required SkillsTechnical knowledge of video platforms, basic editing, organizationVideo editing, camera operation, set assistance
Work EnvironmentOffice, remote, or studio settings focused on digital content managementOn-location shoots, studio, or post-production environments
Common EmployersMedia companies, streaming services, digital content firmsTV studios, production companies, media agencies

The Video Operations Assistant primarily manages digital video platforms and content workflows, while the Video Production Assistant focuses on hands-on filming and editing tasks. Both roles support video projects but differ in technical scope and work environment, making them distinct yet complementary positions in the media industry.

What are the typical daily tasks and team interactions for a Video Operations Assistant?

As a Video Operations Assistant, your daily responsibilities often include preparing video content for distribution, ensuring video files meet technical specifications, and troubleshooting playback or encoding issues. You’ll regularly collaborate with editors, producers, and IT teams to coordinate content delivery schedules and resolve technical challenges. The role requires strong attention to detail, effective communication, and the ability to prioritize multiple tasks in a fast-paced environment. Working closely with various departments offers valuable exposure to the entire video production and distribution workflow, which can open up future career growth opportunities in media operations or production management.

What are the key skills and qualifications needed to thrive as a Video Operations Assistant, and why are they important?

To thrive as a Video Operations Assistant, you need a solid understanding of video production processes, media management, and organizational skills, often supported by a degree in communications or a related field. Familiarity with video editing software (such as Adobe Premiere Pro or Final Cut Pro), digital asset management systems, and basic troubleshooting of AV equipment is typically required. Strong attention to detail, time management, and effective communication skills help ensure smooth collaboration and project delivery. These competencies are crucial for maintaining high production standards, meeting deadlines, and supporting the efficiency of video operations teams.
What are popular job titles related to Video Operations Assistant jobs in Arizona? For Video Operations Assistant jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Video Operations Assistant jobs in Arizona look for? The top searched job categories for Video Operations Assistant jobs in Arizona are:
What cities in Arizona are hiring for Video Operations Assistant jobs? Cities in Arizona with the most Video Operations Assistant job openings:
Video Operations Assistant jobs near you
Infographic showing various Video Operations Assistant job openings in Arizona as of June 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
Helpdesk Technician I

Helpdesk Technician I

SyberJet Aircraft

Chandler, AZ • On-site

$65K - $75K/yr

Full-time

Posted 26 days ago

Job description

SyberJet is an aerospace company headquartered in Chandler, Arizona, designing and manufacturing the next
generation of high-performance business jets. Our team blends decades of aviation engineering expertise with a
startup mindset. We move fast, challenge convention, and build extraordinary aircraft. As we scale our
manufacturing and global support operations, the systems behind our business have to keep pace. That's where you come in.
Job Description:
The Helpdesk Technician I serves as the first point of contact for end-user technology support at SyberJet Aerospace. This role is responsible for providing day-to-day floor support, triaging and resolving basic break/fix issues, and ensuring employees across all SyberJet sites can perform their work without interruption.
This is an entry-level position ideal for a customer-focused individual with foundational IT skills who is eager to grow within a regulated aerospace manufacturing environment. The Helpdesk Technician I works closely with senior IT staff, escalating complex issues while owning the resolution of routine support requests. The role requires awareness of and adherence to SyberJet's compliance obligations, including CMMC 2.0, EAR/ITAR, and Technology Control Plan (TCP) requirements.
Key Responsibilities:
Tier 1 End-User Support
  • Serve as the first point of contact for end users via phone, email, ticketing system, walk-ups, and instant messaging.
  • Log, track, and document all support requests in the IT ticketing system with accurate, timely updates.
  • Triage incoming issues, resolve Tier 1 requests, and escalate appropriately when out of scope.
  • Provide a high level of customer service with a professional, patient, and courteous demeanor.

Break/Fix and Hardware Support
  • Diagnose and resolve basic hardware issues with desktops, laptops, monitors, docking stations, peripherals, and mobile devices.
  • Image, deploy, and decommission end-user workstations following established procedures.
  • Perform basic printer and multifunction device support, including driver installation, queue troubleshooting, and consumable replacement.
  • Replace failed components (RAM, storage, batteries, cables) when warranted; coordinate warranty repairs with vendors.
  • Maintain accurate IT asset inventory and ensure proper documentation of moves, adds, and changes.

Software and Account Support
  • Install, configure, and update standard software applications and OS patches per IT policy on Windows and Linux systems.
  • Perform basic account administration across Google Workspace and Microsoft 365: user provisioning, password resets, group membership, license assignment, mailbox setup, and MFA enrollment.
  • Support common business applications including Google Workspace, Microsoft 365, Teams, Google Meet, Adobe, and SyberJet-specific tools.
  • Assist users with VPN connectivity, remote access, and basic network troubleshooting.

Onboarding and Offboarding
  • Prepare workstations, accounts, and access for new hires per the standard onboarding checklist.
  • Conduct new-hire IT orientation covering acceptable use, security awareness basics, and helpdesk procedures.
  • Execute offboarding tasks including account disablement, asset retrieval, and data preservation per IT policy.

Conference Room and Floor Support
  • Provide hands-on support for conference rooms, AV equipment, video conferencing systems, and digital signage displays.
  • Respond to walk-up requests on the manufacturing and engineering floor with minimal disruption to operations.
  • Assist with setup and teardown of meetings, presentations, and company events.

Compliance and Security Awareness
  • Adhere to SyberJet's IT security policies, Technology Control Plan (TCP), and CMMC 2.0 control requirements in all support activities.
  • Recognize and immediately report potential security incidents, phishing attempts, or policy violations to IT Security.
  • Ensure all hardware moves and data handling comply with EAR/ITAR requirements; verify user authorization before granting access to controlled systems or data.
  • Maintain confidentiality of sensitive company, customer, and employee information.

Documentation and Continuous Improvement
  • Contribute to the IT knowledge base by writing and updating end-user and internal support articles.
  • Identify recurring issues and recommend process improvements to senior IT staff.
  • Complete assigned training to maintain and expand technical and compliance knowledge.

Required Qualifications:
  • Associate's degree or higher in Information Technology, Computer Science, or related field.
  • Industry certifications: CompTIA A+, Network+, Security+, Linux+, ITIL Foundation, Microsoft 365 Fundamentals (MS-900), or Google Workspace Administrator.
  • Experience supporting users in a manufacturing, engineering, or aerospace/defense environment.
  • Exposure to compliance frameworks such as CMMC, NIST 800-171, EAR, or ITAR.
  • Familiarity with ticketing platforms (e.g., ServiceNow, Freshservice, Jira Service Management) and remote support tools.
  • Experience with imaging and deployment tools (Microsoft Intune, Autopilot, MDT, or similar).
  • Basic PowerShell scripting for routine administrative tasks.

Working Conditions & Physical Requirements:
  • Standard office and manufacturing floor environment; PPE required in designated areas.
  • Primarily on-site at the Chandler, AZ headquarters; remote support provided to Cedar City, UT and San Antonio, TX locations.
  • Must be able to lift, carry, and position equipment weighing up to 50 pounds (workstations, monitors, printers).
  • Frequent walking, standing, bending, and crawling under desks; extended periods of computer use.
  • Must be flexible with working hours to support business needs, including occasional early mornings, evenings, weekends, or on-call coverage for maintenance windows, deployments, or urgent issues.

What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A collaborative, engineering-driven, innovative work environment.
  • The opportunity to work on cutting-edge aircraft development and certification programs with a highly skilled team of professionals.

Career Path:
This role provides a foundation for growth into Helpdesk Technician II, Systems Administrator, Network Administrator, or IT Security Analyst positions within SyberJet's IT and Cybersecurity organization.
SyberJet actively supports certification and continued education for high-performing team members.

Apply