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Video Game Customer Service Jobs in Connecticut (NOW HIRING)

Sherwin-Williams

Customer Service Specialist

Danbury, CT · On-site

$17.25 - $23/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...

Sherwin-Williams

Customer Service Specialist

Derby, CT · On-site

$17 - $22.50/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...

Sherwin-Williams

Customer Service Specialist

Stamford, CT · On-site

$18.25 - $24/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...

Sherwin-Williams

Customer Service Specialist

Derby, CT · On-site

$17 - $22.50/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...

Sherwin-Williams

Customer Service Specialist

Danbury, CT · On-site

$17.50 - $23/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...

Sherwin-Williams

Customer Service Specialist

Stamford, CT · On-site

$18.25 - $24/hr

Customer Service Specialists are tasked with achieving excellent customer service, while ... While you can complete this video interview on your own schedule, we ask that this step be ...

GameStop Inc

Retail Keyholder (Store 4836)

Bristol, CT · On-site

$14.75 - $19.50/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 4243)

Trumbull, CT · On-site

$14.50 - $19.25/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop Inc

Retail Keyholder (Store 4070)

Milford, CT · On-site

$14.75 - $19.50/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop Inc

Retail Keyholder (Store 5821)

Torrington, CT

$14.25 - $19/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 4836)

Bristol, CT · On-site

$14.75 - $19.50/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 6438)

New Britain, CT · On-site

$15.25 - $20/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop

Retail Keyholder (Store 0608)

Meriden, CT · On-site

$14.50 - $19.25/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

GameStop Inc

Retail Keyholder (Store 6438)

New Britain, CT

$15.25 - $20/hr

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics ...

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Showing results 1-20

All JobsVideo Game Customer Service JobsVideo Game Customer Service Jobs in Connecticut

Video Game Customer Service information

See Connecticut salary details

$58.5K

$120.8K

How much do video game customer service jobs pay per year?

As of Sep 8, 2026, the average yearly pay for video game customer service in Connecticut is $117,533.00, according to ZipRecruiter salary data. Most workers in this role earn between $118,000.00 and $119,900.00 per year, depending on experience, location, and employer.

What is a video game customer service?

A Video Game Customer Service job involves assisting players with issues related to gameplay, technical support, account management, and billing. Representatives communicate via chat, email, or phone to troubleshoot problems and provide solutions. They also gather feedback to improve the gaming experience and may work closely with developers to resolve recurring issues. Strong communication skills, patience, and a passion for gaming are essential for success in this role.

What are the key skills and qualifications needed to thrive in video game customer service?

To thrive in Video Game Customer Service, you need strong communication abilities, problem-solving skills, and experience with customer support principles, often supported by prior work in helpdesk or technical support roles. Familiarity with ticketing systems (like Zendesk or Freshdesk), live chat platforms, and basic troubleshooting for gaming platforms is typically required. Patience, empathy, and the ability to remain calm under pressure help you deliver outstanding service and resolve customer issues efficiently. These skills are critical for maintaining positive user experiences and upholding the reputation of the video game company.

What are typical challenges faced by someone working in video game customer service?

Those working in Video Game Customer Service often encounter challenges such as managing a high volume of support tickets during game launches or updates, addressing complex technical issues, and helping highly engaged and passionate gamers. The role may require balancing multiple tasks, staying updated on game features and changes, and delivering clear, empathetic resolutions even when customers are frustrated. Successful representatives collaborate closely with developers, community managers, and QA teams to relay user feedback and quickly escalate recurring issues. By developing strong game knowledge and staying patient, you can turn even challenging situations into positive customer experiences.

What are popular job titles related to Video Game Customer Service jobs in Connecticut?

For Video Game Customer Service jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Video Game Customer Service jobs in Connecticut look for?

The top searched job categories for Video Game Customer Service jobs in Connecticut are:

Video Game Customer Service jobs near you
Infographic showing various Video Game Customer Service job openings in Connecticut as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $117,533 per year, or $56.5 per hour.

Vertical Video Producer

World Wrestling Entertainment, Inc.

Stamford, CT • On-site, Remote

$132K - $134K/yr

Full-time

Re-posted 7 days ago

Key responsibilities

  • Own vertical-first content capture and production across assigned shows/events

  • Produce social-first content, including talent requests, partner shoots, quick concepts, trends, reactions, arrivals, promos, and BTS moments

  • Ensure all content is produced and optimized for social media publishing

Job description

Who We Are:
WWE® is the global leader in sports entertainment. The company creates and delivers original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, Premium Live Events, digital media, and publishing platforms. WWE's TV-PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world-class distribution partners including Netflix, ESPN, NBCUniversal, USA Network and The CW. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and corporate.wwe.com.TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.
Responsibilities:
  • Own vertical-first content capture and production across assigned shows/events
  • Produce social-first content, talent requests, partner shoots, quick concepts, trends, reactions, arrivals, promos, and BTS moments
  • Support internal and external partner requests involving talent, executives, community, sponsorship, PR, and priority business needs
  • Work with department leads on daily priorities, coverage needs, and show/event focus
  • Turn around quick edits when needed while maintaining focus on field production
  • Help flag top-performing posts, content wins, and useful metrics from assigned coverage
  • Ensure all content is produced and optimized for social media publishing
  • Monitor content performance, identify trends, and apply learnings to future content decisions
  • Ability to travel domestically and internationally as needed, based on business priorities
  • Keep current with WWE programming, storylines, talent, brands and products

Qualifications:
  • 3-5 years of experience in digital/social video production, preferably in the sports, entertainment and/or television industries
  • Background in content creation, video editing and collaborating in the social media space with a proven ability to conceive and produce highly engaging content
  • Strong video production and editing judgment with proven track record of independently conceiving and publishing compelling content across multiple platforms
  • Strong written and verbal communication skills required
  • Proficiency in video production and editing tools such as Adobe Premiere and Capcut
  • Must be organized and detail-oriented with exceptional time management and multitasking skills, with an ability to thrive under pressure
  • Must be able to work rotating, non-traditional schedule, including nights and weekends
  • Working knowledge of WWE shows and talent strongly preferred
  • Impeccable grammar and diction required

Ability to travel extensively required
WWE EEO Statement:
WWE is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. WWE makes employment decisions based on merit and qualifications, without considering an employee's or applicant's race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. WWE also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for WWE employment candidates, please review our Candidate Privacy Policy. For information regarding Terms and Conditions for this and other WWE websites, please review our Terms and Conditions.

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