Victim Services Aid Jobs (NOW HIRING)

Summary Under close supervision, performs service work of considerable difficulty by providing crisis and court assistance to victims of crime, and performs related duties as assigned. Essential Job Functions (Essential function, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class.) Provides trauma-informed advocacy services for program participants

Answers crisis calls, aid in the development of a safety plan for survivors, assess immediate needs, facilitate intake and/or make referrals as necessary. Participates in rotating on-call after hour crisis calls and crisis intervention. Assesses survivors' immediate needs and develops service goals and a plan that assists survivors in obtaining and/or refers them to those who can help them obtain appropriate legal, shelter, employment, transportation, financial assistance, counseling, medical and/or mental health services, and other services in keeping with assessed needs and established goals.

Provides assistance and referrals to agencies specializing in immigration, child abuse, elder abuse, sexual abuse, and/or disabilities. Provides culturally sensitive services to all victims and their families, including women, men, children, LGBTQ+, and victims of diverse ethnic, racial and cultural backgrounds. Provides information regarding victim rights and victim compensation.

Accompanies victims when interacting with members of the legal system, including law enforcement, courts, and prosecutors. May provide transportation to and from court hearings. Assists in providing advocacy to victims of crime including courtroom escort, crisis counseling, and liaison with prosecutor.

Assists with victim impact statements and restitution application completion. Assists in providing resources and resources referrals to victims. Notifies victims of court proceedings and status of case.

Provides courtroom orientation and prepares victims for court proceedings. Escorts and presents victims in court; advocates for victims in court. Identify victims who would be considered eligible for victim compensation benefits and/or restitution.

Attend restitution hearings including restitution court with victims; provide support and information to ensure their restitution requests are accurate and lawful. Assist victims with their post-conviction/order restitution needs; provides guidance, education and resources to assist victim with their restitution collection efforts. Assists with victim's rights education, training, and outreach.

Participates in multi-disciplinary team meetings Cultivates relationships with community partners and allied professions with the goal of facilitating a coordinated community response to child abuse, sexual and domestic violence. Knowledge and Skills Knowledge of the Criminal Justice System, court proceedings and documents. Knowledge of Title 13 of the Arizona Revised Statutes, victim notification requirements, and victim compensation Knowledge and application of providing trauma informed care.

Knowledge of local, state, and national victim service resources Knowledge of medical, financial and other assisting agencies and referral resources in the community. Knowledge of court procedures regarding restitution collections. Knowledge and ability to use a computer to include use of Microsoft word and related software and general office equipment.

Knowledge of other guidelines, regulations and statutes affecting the department. Skill in motivating and advocating for others' rights. Skill in effectively communicating verbally and in writing.

Skill in establishing and maintaining effective working relationships with employees, other agencies and the public. Desirable Qualifications High School Diploma or G.E.D.; AND some college coursework in Behavioral Science, Criminal Justice or a related field; AND two years legal experience; AND ability to pass a background check; AND a valid driver's license. Arizona certified in victim advocacy, or ability to obtain certificate within a year of hire date.