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Vice President User Centered Design Jobs (NOW HIRING)

J.P. Morgan

Service Design Vice President

Wilmington, DE

$134K - $172K/yr

As a Service Design Vice President in Consumer and Community Banking, you will play a pivotal role ... User-Centered Design & Problem Solving : Expertise in selecting appropriate approaches to lead ...

BNY

Vice President, Product Designer

Manhattan, NY · On-site

Vice President, Product Designer At BNY, our culture allows us to run our company better and ... User-Centered Design - Lead with a user-first approach, ensuring all design choices address user ...

Alcor

Human Centered Design Lead

Baltimore, MD · On-site

$165K/yr

Plan and facilitate user research activities, including interviews, workshops, focus groups ... Apply Human-Centered Design methodologies to improve identity lifecycle management, authentication ...

Alcor

Human Centered Design Lead

Baltimore, MD · On-site

$165K/yr

Plan and facilitate user research activities, including interviews, workshops, focus groups ... Apply Human-Centered Design methodologies to improve identity lifecycle management, authentication ...

HSA Bank

Manager, UX & UI Design

Milwaukee, WI · On-site

$114K/yr

Apply user-centered design methodologies to rapidly test, iterate, and refine solutions based on user feedback and business priorities. * Establish hypotheses, success metrics, and validation plans ...

HSA Bank

Manager, UX & UI Design

Milwaukee, WI · On-site

$114K/yr

Apply user-centered design methodologies to rapidly test, iterate, and refine solutions based on user feedback and business priorities. * Establish hypotheses, success metrics, and validation plans ...

HSA Bank

Manager, UX & UI Design

Milwaukee, WI · On-site

$114K/yr

Apply user-centered design methodologies to rapidly test, iterate, and refine solutions based on user feedback and business priorities. * Establish hypotheses, success metrics, and validation plans ...

BNY

Vice President, Product Design

Manhattan, NY · On-site

We're seeking a future team member for the role of Vice President, Product Designer to join our ... User-Centered Design - Lead with a user-first approach, ensuring all design choices address user ...

BNY

Vice President, Product Design

Pittsburgh, PA · On-site

We're seeking a future team member for the role of Vice President, Product Designer to join our ... User-Centered Design - Lead with a user-first approach, ensuring all design choices address user ...

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Vice President User Centered Design information

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How much do vice president user centered design jobs pay per year?

As of Jul 26, 2026, the average yearly pay for vice president user centered design in the United States is $157,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,000.00 and $190,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Vice President User Centered Design jobs? Cities with the most Vice President User Centered Design job openings:
What are the most commonly searched types of User Centered Design jobs? The most popular types of User Centered Design jobs are:
What states have the most Vice President User Centered Design jobs? States with the most job openings for Vice President User Centered Design jobs include:
Vice President User Centered Design jobs near you
Infographic showing various Vice President User Centered Design job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $157,532 per year, or $75.7 per hour.
VP, Product Research Strategist

VP, Product Research Strategist

Citigroup, Inc.

Tampa, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

We are seeking a highly motivated and experienced VP, Product Research Strategist to join our Financial Crimes Platforms team. This pivotal role is not just about conducting research; it's about strategically influencing our product direction by uncovering deep user understanding and translating it into actionable insights.
The ideal candidate thrives in a fast-paced, ambiguous environment, demonstrating a proactive and "scrappy" approach to generate quick hypotheses and insights. You will be instrumental in bridging the gap between user needs, product development, engineering capabilities, and business objectives. You will leverage your expertise to understand complex operational processes, drive strategic product decision-making, and champion user empathy across our enterprise solutions. This role requires close collaboration with design and a strong grasp of design systems to ensure research directly informs exceptional user experiences.
Key Responsibilities:
  • Strategic Research & Insight Generation:
    • Proactively identify critical research questions and strategic opportunities within the Financial Crimes Platforms domain, often navigating ambiguous problem statements.
    • Design and execute lean, agile research methodologies (e.g., rapid qualitative studies, ethnographic research, usability testing, surveys, data analysis) to generate timely hypotheses and actionable insights.
    • Champion innovative approaches to gather user feedback and operational intelligence, demonstrating resourcefulness in leveraging available data and tools.
  • Operational & Data-Driven Understanding:
    • Gather, analyze, and synthesize necessary operational data to lay the foundational groundwork for understanding complex systems, workflows, and user behaviors.
    • Develop comprehensive user flows, process maps, and user journey diagrams to articulate current states, identify pain points, and envision future-state solutions.
    • Utilize these artifacts to support design decisions, facilitate product roadmap discussions, and drive consensus across cross-functional teams.
  • Cross-Functional Collaboration & Influence:
    • Act as a strategic partner to Product Management, Engineering, and Business stakeholders, embedding user understanding throughout the entire product lifecycle from discovery to delivery.
    • Translate complex user behaviors, motivations, and pain points into clear, compelling narratives and strategic recommendations that resonate with diverse audiences.
    • Actively contribute to product strategy and roadmap discussions, ensuring user needs and research insights are at the forefront of decision-making.
  • Design Partnership & Advocacy:
    • Work closely with Design teams to ensure research insights are seamlessly integrated into the design process and inform the evolution and application of our enterprise design systems.
    • Provide recommendations based on user input, general observations, and a firm understanding of human behavior and empathy in advocating for users within complex workplace systems.
    • Promote a user-centered culture and elevate the importance of design thinking across the organization.
  • Thought Leadership:
    • Provide thought leadership on best practices for product research, UX strategy, and user advocacy within a highly regulated and fast-paced financial technology environment.

Qualifications:
  • Education: Bachelor's or Master's degree in Human-Computer Interaction (HCI), Cognitive Psychology, Sociology, Anthropology, Design, Product Management, or a related field.
  • Minimum Experience:
    • 8-12+ years of progressive experience in UX Research, Product Strategy, or a similar role, with a strong portfolio demonstrating impactful work.
    • Proven experience operating in a senior individual contributor or leadership capacity within an enterprise environment, preferably in financial services or FinTech.
    • Demonstrated experience with end-to-end research processes, from planning and execution to synthesis and communication of insights.
  • Skills:
    • Proven mastery of AI-enabled workflows to generate insights, synthesize research, and create strategic concepts and artifacts.
    • Exceptional ability to operate proactively, independently, and resourcefully ("scrappy") to deliver impactful insights with speed and efficiency.
    • Advanced analytical skills with proven ability to gather, interpret, and synthesize both qualitative and quantitative operational data to inform strategic recommendations.
    • Expertise in developing and utilizing visual artifacts such as user flows, process maps, and journey maps to communicate complex user and system interactions.
    • Deep understanding of human behavior, cognitive psychology, and user-centered design principles.
    • Strong familiarity and practical experience working with enterprise design systems and contributing to their evolution based on user input.
    • Superior communication, presentation, and storytelling skills, with the ability to influence and persuade senior leadership and cross-functional teams.
    • Demonstrated ability to drive initiatives and influence without direct authority.
    • Strong business acumen and understanding of product development lifecycle in an agile environment.
    • Work samples must directly reflect the skills and capabilities specified in this role description.
  • Preferred Experience:
    • Experience in the financial services industry, particularly within compliance, anti-money laundering (AML), fraud, or other financial crimes platforms.
    • Experience working with global teams and diverse user bases.

Job Family Group:
Technology
Job Family:
Digital Design Engineering
Time Type:
Full time
Primary Location:
Tampa Florida United States
Primary Location Full Time Salary Range:
$125,600.00 - $188,400.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills
Please see the requirements listed above.
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:
Jul 08, 2026
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi's EEO Policy Statement and the Know Your Rights poster.

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