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Vice President Service Operations Jobs in Puerto Rico

PR · On-site

Work collaboratively with Engineering, Construction, Network Operations, and Service Delivery teams ... Vice President. What do you need? Education and/or Experience: High School Diploma or GED is ...

Project Director

San Juan, PR · On-site

$180 - $240/hr

Reports to and receives strategic project (P&L) guidance from the assigned Vice President of Strategic Operations. * Receives functional and technical guidance from the Director of Project Services.

Reports to and receives strategic project (P&L) guidance from the assigned Vice President of Strategic Operations. * Receives functional and technical guidance from the Director of Project Services.

Reports to and receives strategic project (P&L) guidance from the assigned Vice President of Strategic Operations. * Receives functional and technical guidance from the Director of Project Services.

Reports to and receives strategic project (P&L) guidance from the assigned Vice President of Strategic Operations. * Receives functional and technical guidance from the Director of Project Services.

Reports to and receives strategic project (P&L) guidance from the assigned Vice President of Strategic Operations. * Receives functional and technical guidance from the Director of Project Services.

Reports to and receives strategic project (P&L) guidance from the assigned Vice President of Strategic Operations. * Receives functional and technical guidance from the Director of Project Services.

Reports to and receives strategic project (P&L) guidance from the assigned Vice President of Strategic Operations. * Receives functional and technical guidance from the Director of Project Services.

Reports to and receives strategic project (P&L) guidance from the assigned Vice President of Strategic Operations. * Receives functional and technical guidance from the Director of Project Services.

Reports to and receives strategic project (P&L) guidance from the assigned Vice President of Strategic Operations. * Receives functional and technical guidance from the Director of Project Services.

Reports to and receives strategic project (P&L) guidance from the assigned Vice President of Strategic Operations. * Receives functional and technical guidance from the Director of Project Services.

Reports to and receives strategic project (P&L) guidance from the assigned Vice President of Strategic Operations. * Receives functional and technical guidance from the Director of Project Services.

Reports to and receives strategic project (P&L) guidance from the assigned Vice President of Strategic Operations. * Receives functional and technical guidance from the Director of Project Services.

Showing results 41-60

Vice President Service Operations information

What does a vice president of service operations do?

A Vice President of Service Operations is responsible for overseeing the delivery of customer service and support within an organization. They develop and implement strategies to improve service quality, manage large teams, and ensure operational efficiency. This executive role often involves collaborating with other departments to align service operations with business goals, driving process improvements, and maintaining high customer satisfaction. Additionally, they analyze performance metrics and lead initiatives to enhance the overall customer experience.

What are the key skills and qualifications needed to thrive as a vice president of service operations?

To excel as a Vice President of Service Operations, you need extensive experience in operations management, strategic planning, and a track record of driving service excellence, often supported by a relevant bachelor's or master's degree. Proficiency with CRM software, workflow automation systems, and data analytics tools—as well as certifications like Six Sigma or ITIL—is highly beneficial. Exceptional leadership, problem-solving, and communication skills are crucial for effectively managing teams and fostering a culture of continuous improvement. These abilities are vital to ensuring operational efficiency, customer satisfaction, and sustained business growth.

What are some common challenges faced by a vice president of service operations, and how can they be addressed?

A Vice President of Service Operations often encounters challenges such as optimizing service delivery across multiple channels, ensuring consistent customer satisfaction, and managing large, cross-functional teams. Balancing operational efficiency with high-quality customer experiences requires strong leadership, data-driven decision-making, and effective communication. Proactively addressing these challenges typically involves implementing robust performance metrics, fostering a culture of continuous improvement, and investing in employee development to adapt to evolving customer needs and technological advancements.

What are the most commonly searched types of Service Operations jobs in Puerto Rico?

The most popular types of Service Operations jobs in Puerto Rico are:

What job categories do people searching Vice President Service Operations jobs in Puerto Rico look for?

The top searched job categories for Vice President Service Operations jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Vice President Service Operations jobs?

Cities in Puerto Rico with the most Vice President Service Operations job openings:

Infographic showing various Vice President Service Operations job openings in Puerto Rico as of June 2026, with employment types broken down into 1% As Needed, 91% Full Time, and 8% Part Time. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Full-time

Re-posted 5 days ago


Job description

What´s the role?

As an Associate Technician (Intern) you will support the maintenance, repair, and restoration of telecommunications infrastructure, including aerial and underground cable networks. This entry-level developmental role provides hands-on training and exposure to outside plant operations, safety practices, network infrastructure, and field service activities.

You’ll also work alongside experienced technicians to learn industry standards, technical skills, and operational procedures required to support reliable broadband, video, voice, and business services.

How can you add value?

  • Assist experienced technicians with installation, maintenance, and repair of aerial and underground telecommunications facilities.
  • Support cable placement, cable transfers, strand work, and basic line maintenance activities.
  • Participate in preventive maintenance and network restoration efforts during outages and emergency situations.
  • Learn to identify and troubleshoot network impairments affecting customer services.
  • Assist with pole line inspections and outside plant audits.
  • Support construction projects involving fiber optic and coaxial network infrastructure.
  • Perform basic material handling, inventory management, and equipment preparation.
  • Follow all company safety procedures, policies, and regulatory requirements.
  • Maintain accurate records of work performed and training completed.
  • Utilize mobile applications and work management systems to document activities.
  • Participate in classroom and field-based technical training programs.
  • Work collaboratively with Engineering, Construction, Network Operations, and Service Delivery teams.
  • Work on-call/after hours and shift as scheduled.
  • Perform miscellaneous job-related duties as assigned by the Supervisor, Manager, Director, or Vice President.
What do you need?

Education and/or Experience:

High School Diploma or GED is required.

Vocational, technical, or college coursework in Telecommunications, Electronics, Electrical Technology, Engineering Technology, or a related field is preferred.

Prior internship, vocational training, or field experience is preferred, but not required.

Other Qualifications:

  • Valid Puerto Rico Driver's License Category 8-9 with a satisfactory driving record, required within the first month of employment.
  • Ability to work outdoors in varied weather conditions.
  • Ability to lift up to 75 lbs and perform physically demanding work.
  • Comfortable working at heights and using ladders after successful training and certification.
  • Basic computer and mobile device skills.
  • Strong willingness to learn technical concepts and field operations.
  • Familiarity with basic hand tools and construction practices is a plus.

Liberty Puerto Rico provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, citizenship, age, marital status, social status, sexual orientation, gender identity, protected veteran, military service obligation, disability status, genetic information, political affiliation, and being or being perceived as a victim of domestic violence, sexual assault, or stalking. In addition to federal law requirements, Liberty aligns with applicable local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Assessment, background check and drug test will be required to be a successful candidate.

If you believe you have been discriminated against you may notify the Equal Employment Opportunity Commission, the Federal Communications Commission, or other appropriate agency.

Qualifications:What do you need?

Education and/or Experience:

High School Diploma or GED is required.

Vocational, technical, or college coursework in Telecommunications, Electronics, Electrical Technology, Engineering Technology, or a related field is preferred.

Prior internship, vocational training, or field experience is preferred, but not required.

Other Qualifications:

  • Valid Puerto Rico Driver's License Category 8-9 with a satisfactory driving record, required within the first month of employment.
  • Ability to work outdoors in varied weather conditions.
  • Ability to lift up to 75 lbs and perform physically demanding work.
  • Comfortable working at heights and using ladders after successful training and certification.
  • Basic computer and mobile device skills.
  • Strong willingness to learn technical concepts and field operations.
  • Familiarity with basic hand tools and construction practices is a plus.

Liberty Puerto Rico provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, citizenship, age, marital status, social status, sexual orientation, gender identity, protected veteran, military service obligation, disability status, genetic information, political affiliation, and being or being perceived as a victim of domestic violence, sexual assault, or stalking. In addition to federal law requirements, Liberty aligns with applicable local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Assessment, background check and drug test will be required to be a successful candidate.

If you believe you have been discriminated against you may notify the Equal Employment Opportunity Commission, the Federal Communications Commission, or other appropriate agency.

Education:UNAVAILABLEEmployment Type: FULL_TIME