ZipRecruiter

Log In

1

Vice President Service Operations Jobs in Connecticut

Resonetics

VP, Operations

Bethel, CT · On-site

$225K - $300K/yr

The Vice President of Operations is a key leader responsible for driving operational excellence in a large complex manufacturing site. This role provides strategic and tactical leadership to ...

Resonetics

VP, Operations

Bethel, CT · On-site

$225K - $300K/yr

The Vice President of Operations is a key leader responsible for driving operational excellence in a large complex manufacturing site. This role provides strategic and tactical leadership to ...

Resonetics

VP, Operations

Bethel, CT · On-site

$225K - $300K/yr

The Vice President of Operations is a key leader responsible for driving operational excellence in a large complex manufacturing site. This role provides strategic and tactical leadership to ...

VESTA CORPORATION

Vice President of Facilities

Weatogue, CT · On-site

$165K - $185K/yr

... and operational excellence while developing high-performing teams and modernizing facilities ... In addition to our generous benefits package, we offer service awards, performance bonuses, team ...

Waters Construction Company

The Vice President will have an experienced Director of Operations serving as the division's second-in-command and reporting directly to the Vice President . The successful candidate must be able to ...

Osaic

Vice President, Advisory Consulting

Bridgeport, CT · On-site

$140K - $175K/yr

Current Employees and Contractors Apply HereOsaic Careers Wealth Management Sales Opportunity in Financial Services Vice President, Advisory Consulting Preferred Location(s): Atlanta: 2300 Windy ...

next page

Showing results 1-20

All JobsVice President Service Operations JobsVice President Service Operations Jobs in Connecticut

Vice President Service Operations information

See Connecticut salary details

$65.2K

$148.2K

$251.1K

How much do vice president service operations jobs pay per year?

As of Sep 4, 2026, the average yearly pay for vice president service operations in Connecticut is $148,191.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,900.00 and $176,000.00 per year, depending on experience, location, and employer.

What does a vice president of service operations do?

A Vice President of Service Operations is responsible for overseeing the delivery of customer service and support within an organization. They develop and implement strategies to improve service quality, manage large teams, and ensure operational efficiency. This executive role often involves collaborating with other departments to align service operations with business goals, driving process improvements, and maintaining high customer satisfaction. Additionally, they analyze performance metrics and lead initiatives to enhance the overall customer experience.

What are the key skills and qualifications needed to thrive as a vice president of service operations?

To excel as a Vice President of Service Operations, you need extensive experience in operations management, strategic planning, and a track record of driving service excellence, often supported by a relevant bachelor's or master's degree. Proficiency with CRM software, workflow automation systems, and data analytics tools—as well as certifications like Six Sigma or ITIL—is highly beneficial. Exceptional leadership, problem-solving, and communication skills are crucial for effectively managing teams and fostering a culture of continuous improvement. These abilities are vital to ensuring operational efficiency, customer satisfaction, and sustained business growth.

What are some common challenges faced by a vice president of service operations, and how can they be addressed?

A Vice President of Service Operations often encounters challenges such as optimizing service delivery across multiple channels, ensuring consistent customer satisfaction, and managing large, cross-functional teams. Balancing operational efficiency with high-quality customer experiences requires strong leadership, data-driven decision-making, and effective communication. Proactively addressing these challenges typically involves implementing robust performance metrics, fostering a culture of continuous improvement, and investing in employee development to adapt to evolving customer needs and technological advancements.

What are the most commonly searched types of Service Operations jobs in Connecticut?

The most popular types of Service Operations jobs in Connecticut are:

What are popular job titles related to Vice President Service Operations jobs in Connecticut?

For Vice President Service Operations jobs in Connecticut, the most frequently searched job titles are:

What job categories do people searching Vice President Service Operations jobs in Connecticut look for?

The top searched job categories for Vice President Service Operations jobs in Connecticut are:

What cities in Connecticut are hiring for Vice President Service Operations jobs?

Cities in Connecticut with the most Vice President Service Operations job openings:

Vice President Service Operations jobs near you
Infographic showing various Vice President Service Operations job openings in Connecticut as of June 2026, with employment types broken down into 2% As Needed, 97% Full Time, and 1% Temporary. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $148,191 per year, or $71.2 per hour.

VP, Operations

Resonetics

Bethel, CT • On-site

$225K - $300K/yr

Full-time

Posted 28 days ago

Resonetics rating

7.1

Company rating: 7.1 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Overview
Resonetics is a global leader in advanced engineering, prototyping, product development, and micro manufacturing, driving innovation in the medical device industry. With rapid expansion across all our locations, we continue to push the boundaries of technology while fostering a dynamic, employee-centered culture. Our commitment to excellence and continuous improvement makes Resonetics an exciting place for professionals passionate about shaping the future of micro-manufacturing and being part of something bigger.
The Vice President of Operations is a key leader responsible for driving operational excellence in a large complex manufacturing site. This role provides strategic and tactical leadership to Production, Manufacturing Engineering, and Facilities/Maintenance while working with center led
functions of Quality, EHS, and Global Supply Chain. The VP of Operations partners closely with executive leadership to shape and execute the company's business strategy, ensuring scalable growth, operational efficiency, and strong financial performance.
This role carries full P&L accountability, with success measured by performance against budget, operational KPIs, and the ability to build a high-performing, continuous improvement-driven organization.
Join Resonetics and be part of a team that's redefining medical device manufacturing. If you're passionate about innovation and thrive in a fast-paced environment, we'd love to hear from you.
Responsibilities
  • Lead and scale a large operations organization, ensuring alignment with corporate strategy and growth objectives.
  • Build and foster a high-performance team focused on accountability, collaboration, and continuous improvement.
  • Drive operational excellence initiatives, including Lean and Six Sigma methodologies, to improve quality, cost, delivery, and continous improvement.
  • Develop and execute strategic growth plans, including capacity expansion, process optimization, and operational scalability.
  • Own full P&L performance, ensuring achievement of financial targets, cost control, and margin expansion.
  • Establish, monitor, and continuously improve key performance indicators across safety, quality, delivery, and cost.
  • Ensure compliance with all regulatory and quality standards, including ISO and FDA requirements.
  • Partner cross-functionally with Quality, EHS/Facilities, Supply Chain, Commercial, R&D, and Finance teams to align operational capabilities with customer and market needs.
  • Provide regular, accurate, and insightful reporting on operational and financial performance to executive leadership.
  • Lead the development and execution of annual operating plans, budgets, and long-term strategic initiatives.
  • Champion a strong safety culture and ensure adherence to all environmental, health, and safety standards.
  • Support mergers, acquisitions, and integration activities, including participation in due diligence as needed.
  • Ensure infrastructure, systems, and technologies support current operations and future growth.
  • Perform other duties as required.

Required Qualifications
  • 10-15+ Years experience in manufacturing; CDMO/Med Device industry experience preferre.
  • Demonstrated success leading a production operation to achieve a balanced scorecard (Safety, Quality, Delivery, Cost).
  • Track record of building and leading high-performing teams to deliver results and achieve business objectives.
  • Strong continuous improvement mindset, with experience working within a lean, six sigma organization.
  • Data driven mindset -Uses KPIs, dashboards, and metrics to drive performance
  • Experience leading an organization through change.
  • Proven ability to partner effectively across the enterprise, including close collaboration with commercial teams and clear communication with senior leadership.

Physical Demands
  • Ability to support a 24/7 operation, including extended hours as
  • This is a full-time on-site role.

Compensation
  • The compensation for this role is competitive and will be based on experience and qualifications. The anticipated salary range is $225,000.00 to $300,000.00.
  • Our company policy is that we are unable to provide visa sponsorship. Candidates must already be legally authorized to work in the United States without the need for sponsorship now or in the future.

What Resonetics employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply