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Vice President Operations Jobs in Park Ridge, IL

PCMI LLC

Vice President, Operations

Chicago, IL · On-site

$230K - $240K/yr

What You'll Do The Vice President of Operations is the senior executive accountable for the overall health, performance, and strategic direction of the Operations organization within PCMI. This ...

PCMI, LLC

Vice President, Operations

Park Ridge, IL · On-site

$200 - $250/hr

What You'll Do The Vice President of Operations is the senior executive accountable for the overall health, performance, and strategic direction of the Operations organization within PCMI. This ...

CTS Corporation

VP, Operations & Quality

Lisle, IL · On-site

The VP will develop and execute a long-term operations strategy focused on operational excellence, quality leadership, cost competitiveness, global standardization, manufacturing footprint ...

FNBC Bank & Trust

VP, Operations

West Chicago, IL · On-site

$80K - $95K/yr

West Chicago - West Chicago, IL 60185 Position Type: Full Time Salary Range: $80,000.00 - $95,000.00 Salary/year Job Summary Assist the SVP, Retail Banking & Operations, COO, and/or CFO with the ...

CTS Corporation

VP, Operations & Quality

Lisle, IL · On-site

The VP will develop and execute a long-term operations strategy focused on operational excellence, quality leadership, cost competitiveness, global standardization, manufacturing footprint ...

CTS Corporation

VP, Operations & Quality

Lisle, IL · On-site

The VP will develop and execute a long-term operations strategy focused on operational excellence, quality leadership, cost competitiveness, global standardization, manufacturing footprint ...

FNBC Bank & Trust

VP, Operations

West Chicago, IL · On-site

$80K - $95K/yr

JOB SUMMARY : Assist the SVP, Retail Banking & Operations, COO, and/or CFO with the overall day- to- day supervision, administration and support of bank operations areas. Activities include but are ...

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All JobsVice President Operations JobsVice President Operations Jobs in Park Ridge, IL

Vice President Operations information

See Park Ridge, IL salary details

$67.4K

$153.3K

$259.8K

How much do vice president operations jobs pay per year?

As of Sep 11, 2026, the average yearly pay for vice president operations in Park Ridge, IL is $153,288.00, according to ZipRecruiter salary data. Most workers in this role earn between $113,700.00 and $182,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a vice president of operations?

To thrive as a Vice President of Operations, you need extensive experience in operations management, strategic planning, and business administration, often supported by a relevant bachelor’s or master’s degree. Familiarity with ERP systems, data analytics tools, and industry-specific certifications such as Six Sigma or PMP is highly valued. Strong leadership, decision-making abilities, and effective communication skills are essential for motivating teams and driving organizational growth. These skills ensure optimal operational efficiency, alignment with company goals, and the successful execution of business strategies.

How does a vice president of operations typically collaborate with other executive leaders to drive organizational success?

A Vice President of Operations works closely with other executive leaders, such as the CEO, CFO, and department heads, to align operational strategies with the company's overall goals. This role often involves participating in cross-functional meetings, providing operational insights for strategic planning, and ensuring that processes across different departments are streamlined for efficiency. Regular communication and collaboration are essential, as the VP of Operations must balance resource allocation, risk management, and performance metrics to support company growth and profitability. Building strong relationships with other leaders helps ensure that operational initiatives are effectively executed and support the broader business objectives.

What is the difference between Vice President Operations vs Director of Operations?

AspectVice President OperationsDirector of Operations
ResponsibilitiesStrategic planning, high-level decision making, overseeing multiple departmentsImplementing policies, managing daily operations, supervising managers
Required CredentialsBachelor's degree, extensive experience, leadership skillsBachelor's degree, relevant experience, operational knowledge
Work EnvironmentExecutive offices, corporate settingsOperational sites, office environments
Industry UsageCommon in large organizations across industriesFound in organizations of various sizes, often as a mid-level role

The Vice President Operations focuses on strategic leadership and high-level decision making, while the Director of Operations handles daily management and implementation. Both roles require relevant experience and leadership skills, but the VP operates at a higher strategic level within the organization.

What does a Vice President of Operations do?

A Vice President of Operations oversees an organization’s daily activities, manages operational strategies, and ensures efficiency across departments. They develop policies, coordinate with other executives, and often use data analysis and management tools to improve performance and meet business goals.

What are the most commonly searched types of Operations jobs in Park Ridge, IL?

The most popular types of Operations jobs in Park Ridge, IL are:

What job categories do people searching Vice President Operations jobs in Park Ridge, IL look for?

The top searched job categories for Vice President Operations jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for Vice President Operations jobs?

Cities near Park Ridge, IL with the most Vice President Operations job openings:

Vice President Operations jobs near you
Infographic showing various Vice President Operations job openings in Park Ridge, IL as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $153,288 per year, or $73.7 per hour.

Vice President, Operations

Chicago, IL • On-site

PCMI LLC
Software Development • 11 - 50 employees
Learn more about PCMI LLCexternal

$230K - $240K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Key responsibilities

  • Define and communicate the strategy, operating model, and long-term vision for the operations organization.

  • Own the measurement and optimization of the Support and Professional Services P&L, including revenue, costs, and margins.

  • Partner with various teams such as Finance, Sales, Customer Success, and Implementation to ensure operational effectiveness and client success.

Job description

PCMI is a fast-growing global SaaS company and a market leader in extended warranty, F&I, and service contract administration. Our platform automates the entire product lifecycle for customers worldwide - and we're just getting started. With teams across North America (US & Canada), Europe (Poland), and Asia (India), we're modernizing our architecture, embedding AI across our products, and scaling to meet growing demand. We move fast, we build with purpose, and we're hiring leaders who want to shape what comes next.
What You'll Do
The Vice President of Operations is the senior executive accountable for the overall health, performance, and strategic direction of the Operations organization within PCMI. This leader owns the P&L revenue and profitability reporting encompassed within Support and Professional Services organizations, sets the vision for how the company delivers software support and services, and ensures the organization scales to meet growth while maintaining quality and profitability. The VP is responsible for ensuring the support and project management teams operate in tight coordination with the implementation delivery teams and that the organization as a whole delivers consistent, excellent results for clients.
In this role, you will:
  • Define and communicate the strategy, operating model, and long-term vision for the operations organization in alignment with company and COO objectives.
  • Develop and present the operations business plan annually, including headcount, revenue, margin, and investment targets.
  • Serve as the executive sponsor for major organizational initiatives including methodology overhauls, tool implementations, and operating model changes.
  • Own the measurement and optimization of the Support and Professional Services P&L, including reporting of revenue, cost of delivery, gross margin, and contribution margin.
  • Partners with Finance FP&A on key metrics, ensuring the PS view of the business is aligned with Finance.
  • Champion a customer-first culture in which delivery teams are empowered and accountable for client success.
  • Partner with Sales and Account Management to ensure operations is positioned as a strategic differentiator in the sales process.
  • Ensure Operations is appropriately represented in Go To Market readiness activities in order to ensure PCMI can deliver and support new features and products.
  • Partner with Customer Success to design clear post-implementation handoff processes that protect retention and expansion.

What You'll Need to Join Our Team
  • Bachelor's degree in Business Administration, Technology or related field or equivalent work experience.
  • MBA or advanced degree in Business, Technology, or a related field, preferred.
  • 12+ years of experience in professional services, with at least 5 years in a senior leadership role with P&L ownership.
  • Demonstrated success leading and scaling a PS organization at a software or SaaS company.
  • Proven track record of building and developing high-performing leadership teams.
  • Strong executive presence with the ability to influence at the C-suite level, both internally and with customers.
  • Deep understanding of software implementation lifecycle, delivery methodologies, and PS operating models.
  • Experience managing a hybrid or matrixed organizational structure.
  • Financial acumen with demonstrated ability to manage to revenue, margin, and utilization targets.
  • Experience leading PS through a period of rapid growth or significant organizational transformation, preferred.
  • Familiarity with enterprise SaaS platforms and the implementation ecosystems that support them, preferred.
  • Experience building or launching new service offerings (e.g., managed services, advisory, training), preferred.

Why Work For Us
  • Competitive Compensation from $230,000-$240,000
  • Comprehensive Benefit Package
    • Health, Dental & Vision Insurance
    • Health Savings Account (HSA)
    • Flexible Spending Account (FSA)
    • Short & Long Term Disability Insurance
    • Company-paid Life Insurance
    • Voluntary Life Insurance
    • Voluntary Accident Insurance
    • Employee Assistance Program
    • 401k with generous Company Match
    • Commuter Benefits
  • Paid Time Off accrued per pay period
  • 10 Paid Holidays
  • Paid Parental Leave
  • Annual Bonus Program
  • Professional Development Opportunities
  • Employee Events
  • Wellness Programs
  • Employee Discount Programs
  • Office in Park Ridge, IL - Convenient location to Blue Line

*Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.
Eligible to enroll the first day of employment for immediate coverage.
Remote only roles:
Although the role is open to remote candidates, PCMI can only hire employees in the following states:
  • AL, CT, FL, GA, IL, KY, LA, MA, MI, MO, NC, NE, NH, NM, OH, PA, SC, TX, WI

Note: It is required for this role to be in the Park Ridge, IL office 2 days per week if candidate is located in the Chicagoland area.
The pay range for this role is:
230,000 - 240,000 USD per year (PCMI US)

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