Vice President Operational Risk Jobs in Palm Coast, FL

The Vice President of Revenue Management serves as the strategic owner of pricing and revenue optimization, ensuring that every revenue decision supports the firm's broader objective of maximizing long-term asset value and investor returns.  The Vice President of Revenue Management is responsible for maximizing revenue, occupancy, asset value, and portfolio performance through strategic pricing, inventory management, demand forecasting, and revenue optimization across DLP's U.S. real estate portfolio. This senior leader develops and executes portfolio-wide revenue strategies that optimize Net Operating Income (NOI) while balancing occupancy, resident quality, customer experience, and long-term asset appreciation. The role sits within the Real Estate Management & Investments department and partners with, Property Operations (DLP Communities),  Marketing, Accounting, Legal and Executive Leadership to drive superior financial performance. The position oversees revenue management across multiple asset classes including: Multifamily Apartments, RV Parks, Park Home / RV Resorts, Build-to-Rent Communities, and Manufactured Housing Communities.

What you have already achieved: (Requirements)

• 10+ years of institutional revenue management experience.
• Experience with portfolios exceeding 10,000 residential units or equivalent.
• Experience across multifamily required. Experience with RV resorts, manufactured housing, hospitality, or resort operations preferred.
• Deep understanding of pricing analytics and revenue optimization.
• Strong executive communication and presentation skills.

What you are great at: (Responsibilities) 

• Develop and execute enterprise-wide revenue optimization strategies.
• Establish pricing philosophy and revenue management standards across all asset classes. Lead portfolio pricing including: Market rent optimization, dynamic pricing, lease expiration management, renewal pricing, new lease pricing, premium pricing, ancillary income optimization, seasonal pricing strategies, RV transient vs long-term stay optimization, park home rental pricing.
• Partner with Marketing to optimize lead generation and conversion by aligning pricing with marketing campaigns, monitoring lead velocity, measuring conversion effectiveness, evaluating digital advertising ROI, improving customer acquisition costs and coordinating promotional campaigns.
• Maximize portfolio revenue while maintaining occupancy and customer satisfaction objectives.
• Identify revenue enhancement opportunities throughout the customer lifecycle.
• Recommend pricing strategies that maximize long-term asset value rather than short-term occupancy.
• Develop sophisticated forecasting models including: Occupancy, revenue, lease expiration, seasonal demand, market absorption and concessions
• Maintain comprehensive market intelligence including: market surveys, new supply analysis, demand trends, migration patterns, employment trends, demographic changes, hotel/RV competitive landscape.
• Partner with Asset Management to improve property performance by identifying underperforming assets, diagnosing occupancy issues, optimizing pricing strategies, evaluating concession effectiveness, supporting repositioning efforts, supporting renovation premiums and measuring ROI on capital improvements.
• Support Acquisitions and Investments by assisting underwriting assumptions, market rent validation, lease-up strategies, revenue projections, investment committee presentations, due diligence reviews and stabilization assumptions.
• Provide accurate, thorough and well articulated timely institutional-quality reporting including portfolio revenue dashboards, weekly pricing reports, occupancy trends, leasing velocity, market comparisons, revenue variance analysis, budget vs. actual performance, pricing recommendations and executive summaries for Investment Committee. 
• Leadership: Lead enterprise Revenue Management function, build and mentor a high-performing revenue management team, establish portfolio pricing governance, develop SOPs and best practices, train Regional Managers and Property Managers on revenue management principles, create a culture of data-driven decision making.
• Maintain business relationships with general partners/developers, management agents, lenders, contractors, and third-party consultants as it relates to the flow of relevant and timely asset related communication 
• Monitor investment and property performance to preserve & increase the value of the investment throughout the asset life 
• Assess performance of the assets relative to original underwriting strategies or business plans and industry benchmarks. Analyze data and present actionable recommendations to senior leadership on a monthly and quarterly basis, driving performance relative to the original underwriting strategies or business plans. 
• Work with internal and external property management teams to drive asset performance in accordance with the approved budget and business plan
• Perform other duties related to revenue management as assigned or required

What you're motivated by: 

• Making an impact. Whether it's the residents who call our Thriving Communities home, the investors who trust us to be stewards of their capital,  or the sponsors we work with to 10x their business, everything we do is about making an impact. 
• Challenges. You see roadblocks as opportunities and are proactive in finding solutions. 
• Growth. We've been named to the Inc. 5000 as one of the Fastest-Growing Private Companies in America for fourteen consecutive years. 

Who We Are

What We Do In One Sentence:

We finance the building of Thriving Communities. 

Our Mission:

We are changing the nation through the building of Thriving Communities. We are the leader in funding the building of Thriving Communities centered in safe, attainable housing. 

Our Purpose:

To passionately make an extraordinary impact by transforming lives and building Thriving Communities. 

Our Big, Hairy, Audacious Goal (BHAG):

To positively impact and transform 10 million lives by funding the building of 5,000 Thriving Communities, becoming one of America's 100 largest private companies.

Our Culture:

• We work hard, marching towards ambitious goals driven by a purpose that's bigger than ourselves. 
• We are impact-driven, seeking to make a difference not just on the affordable housing crisis but also in the lives of our employees, investors, and partners. 
• We are disciplined, following our exclusive Elite Execution System to develop personally and professionally. 
• We strive to Live Fully, finding fulfillment in all areas of our lives.

Our Core Values:

Driven For Greatness: We are driven by the pursuit of knowledge and the paramount importance of a growth mindset, cultivating greatness both personally and professionally.

Living Fully: We prioritize living fully with a dedication to achieving optimal health in all aspects of life: faith, family, friends, freedom, fun , fulfillment, fitness, and finance.

We are intentional with our time, integrating the 8fs of our life to achieve our goals & God's goals.

Grit: We have the endurance and unshakable commitment necessary to achieve our visionary long-term goals.

Community: We elevate the greater good over individual interests, magnifying our impact and cultivating thriving relationships with investors, sponsors, residents, and our colleagues.

Authenticity: We are true to ourselves and others, steadfast in our beliefs and values. We hold ourselves and others accountable, fostering open dialogue to propel growth.

Prepared to Win: We apply discipline to our thoughts and our actions, which leads us to put forth consistent effort and commitment doing the important proactive work despite the urgent priorities we face each day. We plan to win, and are prepared for volatility and challenges.

Kingdom Impact: We share God's love and transformative power through our labor, serving everyone in God's likeness. The world will know God more through our work and how we do it.

Twenty-Mile March: We march towards clear, well-defined goals and objectives with unwavering focus, constantly evaluating our performance and course correcting as needed.

Stewardship: We are guided by our commitments to those who trust us with their capital, their communities, and their careers.

Servant Leadership: We lead with high standards & deep devotion. We display as humble confidence as we build deep relationships and trust. We show the way through the forest, empowering growth, accountability, and a founder's mentality, with team members regularly asking "What else can I do to achieve the desired results?"

Benefits and Perks:

Unlimited PTO, health/dental/vision/life insurance, 401(k) matching, parental leave, adoption services reimbursement/learning/educational incentives, Volunteer Time Off, well-being programs, company events, self improvement/productivity tools, & the incredible feeling of making a difference.

Equal Opportunity Employer:

DLP is a committed Equal Opportunity Employer. If you are a qualified individual with a disability and require assistance in searching for a position or submitting an application, please contact HR at hr@dlpcapital.com. Offers of employment are conditional upon satisfactory completion of pre-employment background verification (including E-Verify). California applicants can view our California Data Privacy Policy here.