Vice President Operational Risk Jobs in Manchester, CT

About CT StateConnecticut State Community College (CT State) was launched on July 1, 2023, through the consolidation of Connecticut’s 12 community colleges. With campuses and satellite locations statewide, CT State serves all 169 towns and neighboring states. As the largest community college in New England, CT State is committed to providing high-quality, affordable, and accessible education that supports students’ academic, career, and personal success.
For more information about CT State Community College and the campus please visit Home - CT State Position DetailsPosted: May 22, 2026
Level:  Executive 1
Employment Type: Management / Confidential
Hours: Full-time, 40 hours per week
Anticipated Start Date: August 2026
Work Location: CT State CC (185 Main Street New Britain, CT 06051)
Work Modality: On site; Position is not remote
Closing Date: Open until filled, with priority consideration given to applicants who submit materials by June 24, 2026.Position Summary

The Associate Vice President of Advising and Transfer Enrollment Operations plays a critical role in collaborating with CT State leadership across all locations and offices—including advising, enrollment management, academic and student affairs, marketing, and institutional research—to ensure the delivery of high-quality, integrated programs and services that meet the diverse needs of all students. This position works closely with the Vice President of Enrollment Management to identify best practices, guide ongoing professional development and training, manage advising technology platforms, and develop responsive programs and procedures to address emerging transfer needs within CT State. The Associate Vice President also oversees transfer operations and college transcript services to support accurate, timely evaluation of student records and ensure seamless transfer processes. In addition, the role involves close collaboration with the Connecticut State Colleges and Universities (CSCU) system and private institutions to improve transfer outcomes and support clear, equitable pathways for student mobility. The position also collects and analyzes data and maintains compliance with all applicable local, state, and federal policies, regulations, and laws.

Essential Duties and Responsibilities

Under the direction of the Division of Enrollment Management to the VP of Enrollment Management, the Associate Vice President of Advising and Transfer Enrollment Operations is responsible for the Advising and Transfer Operations through effective performance in these essential duties:
Key responsibilities include:

• Leadership & Strategic Vision
  • Provides strategic leadership and direct guidance to campus leadership across CT State on advising and transfer operations, ensuring consistency, regulatory compliance, and alignment with BOR, institutional, state, and national standards while fostering an equity-centered culture grounded in best practices and institutional data.
  • Serves as Co-Chair of the Statewide Advising Council and represents the Division of Enrollment Management on internal and external committees, collaborating with Academic Affairs, campus partners, and external constituents to advance initiatives, policies, and transfer practices that strengthen student outcomes.
• Data & Reporting
  • Collects, evaluates, and analyzes qualitative and quantitative data to develop statewide benchmarks, performance measures, and assessment metrics related to advising, retention, and transfer; produces reports and NECHE documentation for campus stakeholders, senior leadership, and Institutional Research to support data-driven decision-making and strategic planning.
  • Cultivates and manages strategic partnerships with internal and external stakeholders — including higher education institutions, state agencies, community-based organizations, and local school districts — while collaborating across Enrollment Management, Academic Affairs, and Student Affairs to develop goals and strategies aligned with the CT State strategic plan.
• Professional Development & Training
  • Serves as the institutional point person for Guided Pathways Advising and transfer-related initiatives, collaborating with Academic Affairs, Student Affairs, and the Director of Student Success Technology to support CRM training, professional development, and report writing across CT State.
  • Develops and convenes professional development events and training opportunities for advising faculty and staff, and represents CT State by presenting on student success and academic advising initiatives at local, state, and national conferences.
• Compliance
  • Ensures compliance with all applicable local, state, and federal policies and laws, including FERPA, while maintaining current knowledge of national best practices in advising, retention, and student success, and implementing technology platforms such as Banner, CRM Advise, and CRM Recruit to improve student engagement.
  • Participates in key enrollment activities including recruitment, outreach, and student onboarding, while leading special initiatives and projects designed to improve student outcomes and strengthen local and national partnerships.

This posting outlines qualifications, experience, and skills but is not limited to the full specifications in the official job description.

Minimum Qualifications

Master’s degree in education, counseling, student development, social work, enrollment management, or related field; with a minimum of seven years of higher education experience in advising, counseling, or related area.

Required Knowledge, Skills, and Abilities:

• Four (4) or more years’ supervision experience in higher education, preferably academic advising
• Experience supervising and evaluating professional staff
• Experience developing and managing advising programs and services
• Experience leading cross-departmental projects/initiatives and conducting both qualitative and quantitative research
• Experience with data-driven decision making and strategic planning
• Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities
• Excellent interpersonal, oral, and written communication skills
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)

Preferred Qualifications

• Experience with multiple technologies such as student information systems, student success and academic advising platforms, digital imaging, reporting and database management, online registration services, etc.
• Experience with programs and strategies to support equitable advising outcomes for students from first-generation, low-income, non-traditional, minoritized, and marginalized communities
• Experience leading teams to deliver high-quality customer service
• Experience partnering with public and private high schools, higher education institutions, related outside agencies, and organizations
• Experience working with student success and academic advising technology platforms
• Experience designing and delivering professional development surrounding academic advising
• Experience overseeing multi-site advising programs

Salary and Benefits

• Salary range; $140,721-$175,901 approximate annual
• Salary is based on qualifications, education, job-related experience, and internal equity 

CT State offers a comprehensive benefits package, including:

• Generous leave policies
• Multiple retirement plan options
• Comprehensive health insurance choices
• Supplemental benefits for retirement and family protection
• Tuition reimbursement (if applicable)

For more information, visit: CSCU - Human Resources - Future Employees. Please refer to the CSCU - CSCU Executive Residency Requirements Policy, which applies to all positions classified as Management/Confidential at the Executive 1 level or higher.

Application Instructions

To apply, submit:

• A cover letter
• A resume

The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.  

Important Notes:

• Incomplete applications or those submitted after the deadline will not be considered
• Links to external resume sites are not accepted
• Apply online at: www.ct.edu/hr/jobs
• CT State Community College cannot sponsor work visas
• Applicants must be authorized to work full-time in the United States

Selection Process

After the closing date, applications will be reviewed by a selection committee. Candidates selected for further consideration will be those who best meet the minimum and preferred qualifications and who submitted all required materials by the deadline.

The selection process may include interviews and practical exercises (e.g., written, technical, or simulation exercises). Finalists will be recommended to the Hiring Manager for final selection.

Background Screening

Employment offers are contingent upon:

• Proof of eligibility to work under the Immigration Reform and Control Act (IRCA)
• Successful completion of a background check, including granting permission to contact current and previous employers for verification, reference checks, criminal history, and, when applicable, credit or driving history checks

CT State is committed to maintaining a safe campus community.

Equity Statement

Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

Continuing Notice of Nondiscrimination

CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups. 

For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: Nicholas D'Agostino, Director of Equity and Civil Rights, CT State Community College, 185 Main Street, New Britain, CT 06051, 860-612-7075 or nicholas.dagostino@ctstate.edu.

CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.

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