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Vice President Operational Risk Jobs in Fairfield, CT

Wilton Re

VP, Transaction Counsel

Norwalk, CT · On-site

$230K - $260K/yr

VP, Transaction Counsel We are searching for an experienced VP, Transaction Counsel at our ... We are experienced industry specialistsfocused on the risk, capital and operational needs of our ...

Synchrony Financial

VP, Enterprise Risk

Stamford, CT · On-site

This Vice President, Enterprise Risk role is a key member of the Enterprise Risk Management (ERM) team. Primary responsibilities include managing execution of the enterprise-wide Risk Appetite ...

Synchrony Financial

VP, Legal Marketing

Stamford, CT

As VP, Legal Marketing, you will serve as a liaison between the Synchrony Legal team and Marketing ... Ensure a balanced approach between legal risk, business strategy and customer/consumer viewpoint to ...

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All JobsVice President Operational Risk JobsVice President Operational Risk Jobs in Fairfield, CT

Vice President Operational Risk information

See Fairfield, CT salary details

$69.8K

$158.8K

$269.2K

How much do vice president operational risk jobs pay per year?

As of Aug 9, 2026, the average yearly pay for vice president operational risk in Fairfield, CT is $158,838.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,800.00 and $188,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a vice president of operational risk, and why are they important?

To thrive as a Vice President Operational Risk, you need deep expertise in risk management frameworks, regulatory compliance, and financial services operations, often supported by an advanced degree and relevant certifications like FRM or CRISC. Proficiency with risk assessment tools, data analytics platforms, and governance, risk, and compliance (GRC) systems is typical. Outstanding leadership, strategic thinking, and communication skills distinguish top performers in this role. These skills are essential for effectively identifying, mitigating, and communicating operational risks to protect the organization's reputation and financial stability.

How does a vice president of operational risk typically collaborate with other departments to manage risk across the organization?

A Vice President of Operational Risk frequently works cross-functionally with departments such as compliance, internal audit, IT, and business operations to identify, assess, and mitigate potential risks. This collaboration often involves leading risk assessments, developing risk mitigation strategies, and ensuring consistent risk management practices across teams. Regular meetings, reporting, and training sessions help to align all departments with the organization's risk appetite and regulatory requirements. Such teamwork is essential for proactively addressing emerging risks and fostering a culture of risk awareness throughout the organization.

What is the difference between Vice President Operational Risk vs Risk Manager?

AspectVice President Operational RiskRisk Manager
CredentialsBachelor's/Master's in Finance, Risk Management, or related fields; certifications like FRM or CRM often preferredBachelor's degree in Finance, Risk Management, or related fields; certifications like FRM or CRM beneficial
Work EnvironmentStrategic, leadership-focused, overseeing risk policies across departmentsOperational, analyzing and managing specific risk areas within teams
Employer & Industry UsageCommon in banking, finance, and large corporations with complex risk frameworksFound across industries, including banking, insurance, and corporate sectors

The Vice President Operational Risk typically holds a senior leadership role, focusing on strategic risk oversight and policy development, while the Risk Manager handles day-to-day risk assessments and mitigation within specific areas. Both roles require relevant certifications and experience but differ mainly in scope and responsibility.

What does a vice president of operational risk do?

A Vice President of Operational Risk is responsible for identifying, assessing, and mitigating risks that could impact an organization's operations. They develop risk management strategies, policies, and procedures to minimize losses due to system failures, fraud, human error, or external events. This role often involves collaborating with other departments, overseeing risk assessments, and ensuring compliance with regulatory requirements. Additionally, they may lead teams and report on risk exposures to senior management. The ultimate goal is to protect the organization's assets and reputation while supporting business objectives.
What cities near Fairfield, CT are hiring for Vice President Operational Risk jobs? Cities near Fairfield, CT with the most Vice President Operational Risk job openings:
Vice President Operational Risk jobs near you

VP Operations

Teachers Federal Credit Union

Hauppauge, NY • On-site

Full-time

Dental, Vision, Retirement, PTO

Re-posted 26 days ago

Job description

Description
Join Our Team
For over 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Recognized by Forbes Magazine as one of America's Best-In-State Credit Unions in 2025, Teachers has grown into one of the nation's leading credit unions. As we expand our reach across the country, we remain focused on being both a Best Place to Bank and a Best Place to Work. From part-time roles to executive leadership positions, Teachers offers a wide range of meaningful career opportunities.
Summary
The Vice President of Operations is responsible for overseeing back-office operational functions while ensuring alignment between enterprise initiatives and frontline employee readiness. The VP role champions an exceptional and compliant member experience through effective management of member feedback, complaints, and operational risk. The VP of Operations serves as a first line of defense for Retail Branch and Contact Center operations, ensuring end-to-end consistency, process integrity, and adherence to regulatory and internal compliance standards.
Qualifications & Education
  • Bachelor's degree in Business Administration, Management, or a related business field or a minimum of eight years directly related experience required
  • Minimum ten years directly related experience in a Credit Union or Financial Institution required
  • Minimum five years senior leadership experience required
  • Advanced proficiency with Microsoft Office
  • Proven experience managing back-office operations functions while supporting frontline environments (Retail Branches and/or Contact Center)
  • Strong regulatory compliance background, including hands-on support of NCUA examinations
  • Working knowledge of project management principles and best practices
  • Fiserv DNA core system experience preferred

Essential Skills
  • Demonstrated project and budget management expertise
  • Strong business acumen with a broad understanding of financial and operational principles
  • Exceptional analytical and problem-solving skills with strong attention to detail
  • Ability to help set enterprise-wide strategy and lead process improvement initiatives
  • Excellent written, verbal, and presentation communication skills
  • Strong interpersonal skills with a proven ability to build partnerships and drive consensus
  • Comfort with public speaking and executive-level presentations

Job Duties
  • Lead and oversee all back-office operations functions, including Membership, Escheatment, Legal Order Processing, and IRA Operations, ensuring accuracy, efficiency, scalability, and consistency
  • Develop and implement operational strategies aligned with organizational goals, enterprise initiatives, and member experience priorities
  • Establish, monitor, and report on key performance indicators (KPIs) to drive operational excellence, efficiency gains, and continuous improvement
  • Lead and oversee the end-to-end member complaint management and resolution process, ensuring timely, fair, and compliant outcomes
  • Analyze complaint data and member feedback trends to identify root causes and systemic issues
  • Partner with cross-functional teams to implement corrective actions and process improvements that enhance member satisfaction and loyalty
  • Lead teams responsible for acting as the first line of defense for Retail Branches and Contact Center operations
  • Ensure adherence to internal controls, policies, procedures, and risk management frameworks
  • Promote consistent execution of operational standards across all member-facing and back-office departments
  • Serve as a key liaison between enterprise project teams and member-facing teams (Retail Branches and Contact Center)
  • Translate enterprise initiatives into actionable operational plans and ensure frontline readiness
  • Support the successful adoption of new products, services, technologies, processes, and performance expectations while ensuring KPI achievement
  • Play a leadership role in NCUA examinations, regulatory reviews, and third-party audits
  • Partner closely with Internal Audit and Compliance teams to oversee audit preparation, responses, remediation, and document governance
  • Ensure operational compliance with all applicable laws, regulations, policies, and procedures
  • Support and influence vendor selection, contract negotiations, and ongoing relationship management
  • Ensure third-party partnerships are efficient, scalable, compliant, and aligned with the operational needs and strategic objectives of the credit union

Benefits of Joining the Teachers Team:
We provide a competitive compensation and benefits package that includes, but is not limited to:
  • This position is eligible for our annual discretionary bonus program. Some positions within the credit union also qualify for quarterly performance incentives
  • Paid time off for vacation, personal days, and holidays
  • 401(k) company contribution
  • Teachers pays 100% of Dental & Vision premium
  • Tuition reimbursement is offered to full-time employees
  • Exclusive employee discount of 0.96% APR on credit card loans and a 1.00% APR on all other loans through Teachers

The good faith range for this position is $180,000 - $250,000 annually. This range is an estimate based on potential employee qualifications and operational needs. The salary may vary above and below the stated amounts, as permitted by applicable law.
All candidates will be subject to a background check, credit check, and drug test to determine employment eligibility.
To learn more about Teachers and to view a full list of our job opportunities please visit https://www.teachersfcu.org/about/careers
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