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Vice President Operational Risk Jobs in Massachusetts

Spirax-Sarco Ltd.

VP of Operations

Wilmington, MA

The Vice President of Operations is a senior executive leadership role responsible for defining and ... Lead operational risk management and business continuity planning Financial Leadership * Own the ...

Spirax-Sarco Engineering

VP of Operations

Wilmington, MA · On-site

The Vice President of Operations is a senior executive leadership role responsible for defining and ... Lead operational risk management and business continuity planning Financial Leadership * Own the ...

Pyramid Healthcare

VP Operations

Concord, MA · On-site

Vice President of Operations Location: Massachusetts Drive Growth. Elevate Care. Lead with Impact ... Operational Oversight * Manage all business functions, including marketing, staffing, and support ...

State Street

Product Owner, Vice President

Quincy, MA

$110K - $181K/yr

The Vice President, Product Owner is responsible for shaping enterprise capabilities that replace ... Lead cross-functional delivery efforts , collaborating with technology, operations, risk, and ...

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All JobsVice President Operational Risk JobsVice President Operational Risk Jobs in Massachusetts

Vice President Operational Risk information

See Massachusetts salary details

$57.9K

$171.7K

$285.2K

How much do vice president operational risk jobs pay per year?

As of Jul 14, 2026, the average yearly pay for vice president operational risk in Massachusetts is $171,707.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,900.00 and $204,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Vice President Operational Risk, and why are they important?

To thrive as a Vice President Operational Risk, you need deep expertise in risk management frameworks, regulatory compliance, and financial services operations, often supported by an advanced degree and relevant certifications like FRM or CRISC. Proficiency with risk assessment tools, data analytics platforms, and governance, risk, and compliance (GRC) systems is typical. Outstanding leadership, strategic thinking, and communication skills distinguish top performers in this role. These skills are essential for effectively identifying, mitigating, and communicating operational risks to protect the organization's reputation and financial stability.

How does a Vice President of Operational Risk typically collaborate with other departments to manage risk across the organization?

A Vice President of Operational Risk frequently works cross-functionally with departments such as compliance, internal audit, IT, and business operations to identify, assess, and mitigate potential risks. This collaboration often involves leading risk assessments, developing risk mitigation strategies, and ensuring consistent risk management practices across teams. Regular meetings, reporting, and training sessions help to align all departments with the organization's risk appetite and regulatory requirements. Such teamwork is essential for proactively addressing emerging risks and fostering a culture of risk awareness throughout the organization.

What is the difference between Vice President Operational Risk vs Risk Manager?

AspectVice President Operational RiskRisk Manager
CredentialsBachelor's/Master's in Finance, Risk Management, or related fields; certifications like FRM or CRM often preferredBachelor's degree in Finance, Risk Management, or related fields; certifications like FRM or CRM beneficial
Work EnvironmentStrategic, leadership-focused, overseeing risk policies across departmentsOperational, analyzing and managing specific risk areas within teams
Employer & Industry UsageCommon in banking, finance, and large corporations with complex risk frameworksFound across industries, including banking, insurance, and corporate sectors

The Vice President Operational Risk typically holds a senior leadership role, focusing on strategic risk oversight and policy development, while the Risk Manager handles day-to-day risk assessments and mitigation within specific areas. Both roles require relevant certifications and experience but differ mainly in scope and responsibility.

What does a Vice President of Operational Risk do?

A Vice President of Operational Risk is responsible for identifying, assessing, and mitigating risks that could impact an organization's operations. They develop risk management strategies, policies, and procedures to minimize losses due to system failures, fraud, human error, or external events. This role often involves collaborating with other departments, overseeing risk assessments, and ensuring compliance with regulatory requirements. Additionally, they may lead teams and report on risk exposures to senior management. The ultimate goal is to protect the organization's assets and reputation while supporting business objectives.
What are the most commonly searched types of Operational Risk jobs in Massachusetts? The most popular types of Operational Risk jobs in Massachusetts are:
What are popular job titles related to Vice President Operational Risk jobs in Massachusetts? For Vice President Operational Risk jobs in Massachusetts, the most frequently searched job titles are:
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What cities in Massachusetts are hiring for Vice President Operational Risk jobs? Cities in Massachusetts with the most Vice President Operational Risk job openings:
Vice President Operational Risk jobs near you

VP of Operations

Spirax-Sarco Ltd.

Wilmington, MA

Other

Re-posted 4 days ago

Job description

The Vice President of Operations is a senior executive leadership role responsible for defining and executing the operations strategy for WMFTS USA. This position ensures alignment with global and divisional priorities while delivering best-in-class customer experience, operational performance, and financial outcomes.

Reporting directly to the President, the VP of Operations is a key member of the Senior Leadership Team, with accountability for shaping business strategy, driving enterprise-wide performance, and leading transformation across operations, customer service, and supply chain functions.

This role plays a critical part in enabling profitable growth through operational excellence, customer-centric execution, and scalable infrastructure, with an immediate focus on shipping backlog elimination and sustained on-time delivery performance.
What you'll be doing

Enterprise Leadership & Strategy

  • Serve as a member of the Senior Leadership Team, contributing to business strategy, growth planning, and performance management
  • Define and execute the operations strategy aligned with WMFTS global and divisional priorities
  • Act as a strategic partner to the President across commercial, operational, and organizational priorities
  • Lead transformation initiatives to enhance scalability, agility, and customer experience

Operational Leadership

  • Provide executive oversight across logistics, inventory, manufacturing/assembly, application engineering, technical services, customer service, returns/repairs, and facilities
  • Drive a high-performance operating model with strong accountability, transparency, and execution discipline
  • Establish and govern key performance indicators including service levels, backlog, inventory, cost, and quality

Customer Experience & Service Leadership

  • Own and elevate the end-to-end customer service strategy, positioning it as a competitive differentiator
  • Lead large, multi-site customer service teams to deliver a high-quality, responsive customer experience
  • Define enterprise standards for order management, communication, and issue resolution
  • Drive improvements in customer satisfaction, response times, and first-time resolution
  • Ensure proactive and transparent communication with customers, including order status and backlog recovery
  • Partner closely with Sales, Operations, and Engineering to deliver a seamless customer journey
  • Leverage CRM systems and analytics to enhance visibility, forecasting, and decision-making

Shipping Backlog & Fulfillment Transformation

  • Own enterprise backlog performance, ensuring both short-term stabilization and long-term improvement
  • Lead cross-functional efforts to address root causes across supply chain, planning, and production
  • Implement scalable processes, governance, and metrics to sustain on-time delivery performance
  • Provide regular visibility and progress updates to senior leadership

Engineering & Technical Integration

  • Provide leadership to application engineering and technical services teams, ensuring alignment with customer and commercial needs
  • Partner with Product/Design Engineering to support manufacturability and lifecycle readiness (without direct design ownership)
  • Oversee customer solution development, technical consultation, and product application support
  • Lead field technical services, including installation, repair, and troubleshooting
  • Drive technical capability development across internal teams, distributors, and channel partners
  • Ensure consistent, high-quality technical support and customer engagement

Supply Chain, Logistics & Inventory

  • Lead end-to-end supply chain strategy including logistics, warehousing, inventory, and distribution
  • Optimize working capital and inventory performance while maintaining service levels
  • Establish and drive S&OP and demand planning rigor
  • Build scalable and resilient supply chain capabilities aligned with growth

Continuous Improvement & Operational Excellence

  • Champion a culture of continuous improvement and operational excellence
  • Lead Lean/CI initiatives to improve cost, efficiency, quality, and customer outcomes
  • Leverage ERP, CRM, and data analytics to support data-driven decision-making

Returns, Repairs & Service Operations

  • Transform aftermarket and service operations into a scalable, customer-focused capability
  • Improve turnaround time, service quality, and reliability
  • Align service model with long-term business and customer strategy

Safety, Compliance & Risk

  • Own enterprise safety strategy and promote a strong safety culture across all sites
  • Ensure compliance with all regulatory, health, and safety requirements
  • Lead operational risk management and business continuity planning

Financial Leadership

  • Own the Operations P&L, including cost management, productivity, and working capital
  • Drive margin improvement through operational efficiency and service excellence
  • Partner with Finance on forecasting, budgeting, and capital allocation

Organizational Leadership

  • Build and lead high-performing, scalable teams across all operational functions
  • Develop future leaders and succession plans aligned with WMFTS talent strategy
  • Foster a culture of accountability, engagement, and performance

This is what you'll need to be successful in this role:
Executive leadership experience across operations, customer service, technical services/application engineering, and supply chain
Demonstrated success leading large, multi-functional, customer-facing organizations
Strong commercial acumen, with direct or indirect customer-facing experience
Proven ownership of P&L, including cost structure and working capital management
Track record of leading transformation initiatives (e.g., operational scaling, service improvement, backlog recovery)
Ability to influence and partner across executive leadership teams
Bachelor's degree in Engineering, Operations, or a related field
Experience across Life Sciences and Process Industries environments
Experience aligning operations strategy with commercial growth initiatives
Strong ERP and CRM systems experience (e.g., Microsoft Dynamics or similar)
Background in manufacturing, process, or technical product environments
MBA or advanced degree

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