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Vice President Lab Operations Jobs in Raleigh, NC

Well

Senior Vice President, Operations

Chapel Hill, NC · On-site

$260K - $290K/yr

Position Title: SVP, Operations Reporting to: Chief Operating Officer Location: Strong preference for Chapel Hill, NC but will consider Boston, MA or New York, NY Compensation: $260,000-$290,000 per ...

Uniphar

Vice President

Raleigh, NC · On-site

Vice President Global Sourcing: USA Raleigh, North Carolina, United States (Hybrid, with ... Partner with Operations and Logistics to ensure service-level excellence and regulatory compliance

New

Jaggaer

Vice President, Sales Operations

Durham, NC

The VP, Sales Operations will own the operating framework that enables our sales organization to perform at scale, including forecasting, pipeline governance, territory and quota planning, sales ...

Jaggaer

Vice President, Sales Operations

Durham, NC · On-site

The VP, Sales Operations will own the operating framework that enables our sales organization to perform at scale, including forecasting, pipeline governance, territory and quota planning, sales ...

JRG Partners

VP of Supply Chain

Raleigh, NC · On-site

As the Vice President (VP) of Supply Chain, you will lead our supply chain operations to ensure the efficient procurement, production, and delivery of aerospace components and systems. You will be ...

Evolent

VP, Cardiovascular Medicine

Raleigh, NC · On-site

The VP must be able to incorporate clinical, operational, and business inputs in designing and refining our programs to achieve healthcare value creation. In addition, the VP will be able to rapidly ...

New

Jaggaer

Vice President, Sales Operations

Durham, NC

The VP, Sales Operations will own the operating framework that enables our sales organization to perform at scale, including forecasting, pipeline governance, territory and quota planning, sales ...

Baker Roofing Company

SVP of Restoration

Cary, NC · On-site

Proven track record of driving operational excellence, process improvement, and customer ... At times the SVP's work will be conducted at construction work sites and will be exposed to varying ...

Baker Roofing Company

SVP of Restoration

Cary, NC · On-site

Proven track record of driving operational excellence, process improvement, and customer ... At times the SVP's work will be conducted at construction work sites and will be exposed to varying ...

AskBio

VP, GDNF Clinical Development

Durham, NC · On-site +1

They will also work closely with Clinical Operations, Regulatory, Medical Affairs and Patient ... Furthermore, the VP, GDNF Clinical Development will be positioned to expand and support the company ...

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All JobsVice President Lab Operations JobsVice President Lab Operations Jobs in Raleigh, NC

Vice President Lab Operations information

See Raleigh, NC salary details

$66.6K

$151.4K

$256.6K

How much do vice president lab operations jobs pay per year?

As of Jul 9, 2026, the average yearly pay for vice president lab operations in Raleigh, NC is $151,431.00, according to ZipRecruiter salary data. Most workers in this role earn between $112,300.00 and $179,800.00 per year, depending on experience, location, and employer.

What is a Vice President Lab Operations job?

A Vice President of Lab Operations oversees the strategic and operational aspects of a laboratory or multiple lab locations. They ensure efficiency, regulatory compliance, and quality control while managing budgets, personnel, and technological advancements. This role requires strong leadership, collaboration with other executives, and a focus on optimizing lab performance to support business objectives.

What are the main responsibilities of a Vice President Lab Operations on a daily basis?

As a Vice President Lab Operations, your daily responsibilities typically include overseeing all laboratory activities, ensuring compliance with regulatory standards, and managing operational budgets. You will collaborate closely with scientific, technical, and administrative teams to implement process improvements and drive innovation in lab practices. Additionally, you are responsible for mentoring senior lab staff, handling resource allocation, and addressing any operational challenges that arise. This role often involves strategic planning and regular communication with executive leadership to align lab objectives with broader company goals.

What are the key skills and qualifications needed to thrive in the Vice President Lab Operations position, and why are they important?

A Vice President Lab Operations should have extensive experience in laboratory management, strong leadership abilities, and a relevant advanced degree such as an MS or PhD in a scientific discipline. Familiarity with laboratory information management systems (LIMS), quality assurance protocols, and regulatory compliance frameworks like CLIA or CAP is crucial. Outstanding communication, strategic thinking, and problem-solving skills enable effective leadership and collaboration across departments. These competencies ensure the seamless operation of lab functions, regulatory compliance, and achievement of organizational goals.

What are the most commonly searched types of Lab Operations jobs in Raleigh, NC? The most popular types of Lab Operations jobs in Raleigh, NC are:
Vice President Lab Operations jobs near you
Infographic showing various Vice President Lab Operations job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $151,431 per year, or $72.8 per hour.
Senior Vice President, Operations

Senior Vice President, Operations

Well

Chapel Hill, NC • On-site

$260K - $290K/yr

Full-time

Re-posted 29 days ago

Job description

Description
Company: Well is a healthcare innovation company with the heart of a services organization and the DNA of a SaaS platform. Our Dynamic Engagement System transforms workforce health by uniting AI, human guidance, and proven behavioral science to reduce costs, improve outcomes, and create resilient, thriving workforces. We partner with the world's largest, most sophisticated employers and the consultants who advise them. We're a highly diverse and engaged organization whose employees are passionate about the mission of the company and whose management is passionate about the employees. We promote an employee- and member-centric culture with generous benefits, which you can learn more about here: https://www.well.co/careers.
Position Title: SVP, Operations
Reporting to: Chief Operating Officer
Location: Strong preference for Chapel Hill, NC but will consider Boston, MA or New York, NY
Compensation: $260,000-$290,000 per year, depending on qualifications, plus bonus potential and benefits
Summary:
Reporting directly to the Chief Operating Officer (COO), the SVP, Operations is a senior executive within the Leadership Operations Group. This leader is responsible for the foundational delivery engine of Well, overseeing Client Operations, Platform Operations, Content Operations, Member Marketing, and Member Services.
The SVP, Operations has full accountability for the operational performance and reliability of Well's services, ensuring that every client implementation is seamless and that all service level agreements (SLAs) for our members and clients are consistently met or exceeded. This individual will manage the critical infrastructure, processes, and large-scale teams required to support a high-growth healthcare technology company.
Key Responsibilities & Functional Oversight:
  • Operational Delivery & SLA Accountability
    • Service Excellence: Own end-to-end accountability for meeting all contracted SLAs across the organization, including Member Services response times and Member Technical Support resolution targets.
    • Performance Monitoring: Oversee the production of regular operations reports, ensuring transparency into key metrics such as abandonment rates, eligibility and claims file status, case age, and quality assurance scores.
    • Capacity & Resource Management: Direct resource allocation and capacity modeling across Member Services and Content Operations to handle fluctuating volumes driven by client onboarding, marketing-driven activation and engagement campaigns, and seasonal events.
  • Client Operations & Member Engagement
    • Achieve Client Milestones: Oversee the Client Operations team in executing complex implementations and other significant milestones (e.g. program year rollover) for large-market enterprise employers, ensuring all milestones-from data integrations (eligibility file processing, claims ingestion, etc) to communication approvals-are achieved on schedule.
    • Client Management: Negotiate, capture and document operational and program requirements from Clients; represent requirements internally in an efficient and scalable manner; partner with Product and Client Success to manage client-specific configurations and customizations while driving toward more standardized, scalable delivery models.
    • Member Marketing Operations: Oversee the operational execution of member activation and engagement campaigns, ensuring deployments are synchronized with client timelines, coordinated with broader operations, and effective in driving KPIs.
    • Execute Standard Client Programs: Ensure seamless and accurate delivery of standardized client programs (e.g. premium reduction); coordinating with various internal stakeholders to ensure all aspects of the program are delivered in accordance with requirements
  • Platform & Content Operations
    • Member & Client Issue Resolution: Oversee Platform Operations processes responsible for ingesting, prioritizing, investigating and triaging issues reported by members and clients; partner with multiple internal stakeholders (Engineering, Data Science, Product, etc.) to resolve; ongoing communication of status updates with impacted members and clients
    • Content Operations: Oversee the end-to-end process for content production, ensuring the library of 100+ clinical pathways and thousands of content touchpoints is produced accurately and aligned with client and member specific surfacing logic.

Requirements
  • Domain Expertise & Operational Scale
    • 15+ years of progressive leadership experience in operations, ideally within a high-growth B2B healthcare technology or technology-enabled services environment.
    • Large-Scale Team Management: Proven track record leading multi-disciplinary teams (Member Services/Contact Centers and Technical Ops) of at least 100+ total personnel.
    • Complex Implementation Experience: Deep expertise in managing the implementation of technology solutions for Fortune 500 employers or complex payer organizations.
    • Consultative Mindset: Consultative experience including a mindset possessing analytical and the communication prowess to lead strategic problem-solving sessions internally and externally
    • Data & System Fluency: Strong understanding of relational data, claims processing, and the technical integrations required to power an AI-driven health engine.
  • Leadership & Strategic Acumen
    • SLA-Driven Mindset: Relentless focus on metrics and performance, with the ability to diagnose root causes of operational bottlenecks and implement corrective actions.
    • Executive Presence: Ability to represent Well's operational rigor and security posture to client CHROs, CFOs, and CISOs during implementations and business reviews.
    • Integrative Leadership: Exceptional ability to collaborate with peer leaders in Client Success, Product Management, Clinical/Health Equity, Health Outcomes & BI, Cost Management, Member Marketing & Engagement, Security and Solutions to align operational delivery with client KPI achievement.
    • Operational Resilience: Demonstrated success in scaling operations during periods of rapid company growth without compromising service quality or security.

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