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Vice President Lab Operations Jobs in California

R10095459 Vice President- Operations (Open) Location: Rancho Cordova, CA (Regional Office) - Cust. installations How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive ...

Vice President Operations

Newport Beach, CA ยท On-site

$230K - $260K/yr

Summary The Vice President of Operations & Reliability (VP) is responsible for leading enterprise operations, maintenance excellence, reliability engineering, planning & scheduling, field execution ...

The VP of Operations will ensure alignment across manufacturing capabilities, technology roadmaps, customer demand, and corporate strategy, while improving efficiency, yield, and cost performance.

Position Overview The Vice President (VP) will serve as a senior leader responsible for translating executive vision into operational and revenue results. This role requires strong leadership ...

The VP of Operations will ensure alignment across manufacturing capabilities, technology roadmaps, customer demand, and corporate strategy, while improving efficiency, yield, and cost performance.

The Vice President, Operations is Murad's most senior operational leader, responsible for the end-to-end performance of the company's global supply chain function. This role holds direct ...

New

The Vice President, Operations is Murad's most senior operational leader, responsible for the end-to-end performance of the company's global supply chain function. This role holds direct ...

New

As we continue to expand, we're looking for a VP of Operations to lead our operational strategy, strengthen internal systems, and drive company-wide efficiency and performance. Position Overview The ...

Vice President

San Rafael, CA ยท On-site

$150K - $180K/yr

The Vice President provides direct oversight and overall management of administrative, operational and clinical services, and supervises the Administrative Staff, Agency Directors and Vice Presidents.

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Showing results 1-20

Vice President Lab Operations information

See California salary details

$67.6K

$153.7K

$260.5K

How much do vice president lab operations jobs pay per year?

As of Jul 29, 2026, the average yearly pay for vice president lab operations in California is $153,740.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $182,600.00 per year, depending on experience, location, and employer.

What is a Vice President Lab Operations job?

A Vice President of Lab Operations oversees the strategic and operational aspects of a laboratory or multiple lab locations. They ensure efficiency, regulatory compliance, and quality control while managing budgets, personnel, and technological advancements. This role requires strong leadership, collaboration with other executives, and a focus on optimizing lab performance to support business objectives.

What are the main responsibilities of a Vice President Lab Operations on a daily basis?

As a Vice President Lab Operations, your daily responsibilities typically include overseeing all laboratory activities, ensuring compliance with regulatory standards, and managing operational budgets. You will collaborate closely with scientific, technical, and administrative teams to implement process improvements and drive innovation in lab practices. Additionally, you are responsible for mentoring senior lab staff, handling resource allocation, and addressing any operational challenges that arise. This role often involves strategic planning and regular communication with executive leadership to align lab objectives with broader company goals.

What are the key skills and qualifications needed to thrive in the Vice President Lab Operations position, and why are they important?

A Vice President Lab Operations should have extensive experience in laboratory management, strong leadership abilities, and a relevant advanced degree such as an MS or PhD in a scientific discipline. Familiarity with laboratory information management systems (LIMS), quality assurance protocols, and regulatory compliance frameworks like CLIA or CAP is crucial. Outstanding communication, strategic thinking, and problem-solving skills enable effective leadership and collaboration across departments. These competencies ensure the seamless operation of lab functions, regulatory compliance, and achievement of organizational goals.

What are the most commonly searched types of Lab Operations jobs in California? The most popular types of Lab Operations jobs in California are:
What cities in California are hiring for Vice President Lab Operations jobs? Cities in California with the most Vice President Lab Operations job openings:
Infographic showing various Vice President Lab Operations job openings in California as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 14% Part Time, and 14% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $153,740 per year, or $73.9 per hour.

VP / SVP, Operations

Applied Business Software, Inc.

Huntington Beach, CA โ€ข On-site

Other

Medical, Dental, Vision, Retirement

Re-posted 2 days ago


Job description

About TMO,
The Mortgage Office is the most trusted loan management platform in private lending. Founded in 1978, we power the full loan lifecycle for over 1,100 lenders, including private money firms, CDFIs, nonprofits, and government agencies, servicing more than $190 billion in loans.
We're recognized as G2's #1 Loan Servicing Software and Capterra's Best Ease of Use. With offices in Huntington Beach and San Mateo, we're now building the next generation of AI-native lending tools, and hiring a VP/SVP, Operations to help lead that work.
The Opportunity
The VP / SVP, Operations is the executive owner of TMO's customer organization, spanning pre-sales engineering, tiered technical support, customer onboarding and delivery, professional services, customer success, and TMO Academy.
This leader owns the customer lifecycle from technical qualification through long-term retention. They are accountable for time-to-value, support quality, professional services margin, and gross revenue retention across the entire installed base. Reports to the CEO and sits on the executive leadership team. The title (VP vs. SVP) is calibrated to candidate experience and demonstrated scope.
What You'll Own
Customer Organization Leadership
  • Lead the customer organization end-to-end, develop the management layer underneath, and build the bench needed to scale.
  • Own the operating cadence of the customer org: weekly business reviews, monthly health reporting, quarterly planning.
  • Manage a blended onshore + nearshore model; expand where it makes sense without compromising customer experience.

Technical Enablement & Support
  • Own the tiered support model and drive measurable improvement in first-response time, resolution time, deflection rate, and CSAT.
  • Partner with Sales leadership on pre-sales SE coverage, demo quality, and technical win rates.
  • Run the Product SME function and TMO Academy as the company's center of gravity for internal and external product expertise - certifications, enablement content, customer training revenue.
  • Direct the Force Multiplier / AI Tooling function as the org's internal AI and automation engine.

Customer Delivery & Success
  • Own customer onboarding through segment-aligned Go Live motions (SMB and Enterprise), each covering Loan Servicing, Loan Origination, and Fund Management.
  • Drive measurable improvement in time-to-go-live, onboarding NPS, and early-life retention.
  • Run the post-sale technical solutions function: Forward-Deployed Engineers embedded at strategic accounts, Professional Services for scoped delivery, and Data Solutions Engineers for integration and data advisory.
  • Own gross revenue retention as the primary outcome metric for the Customer Success function. Build the playbook, health-scoring, and renewal motion that supports it.

Cross-Cutting Operating Levers
  • Define and instrument the customer org's metrics stack: GRR, time-to-value, CSAT, support SLAs, PS utilization & margin, certification volume.
  • Partner with Product and Engineering on a continuous feedback loop from the field back into the roadmap.
  • Partner with Sales and Marketing on expansion motions, customer references, and pricing/packaging input from the field.
  • Stand up the operating reviews, dashboards and drive executive communication.

Outcomes in Year One
  • A fully staffed and stable management layer across the customer org.
  • Measurable, sustained improvement in gross revenue retention and time-to-go-live .
  • A working tiered support model with documented SLAs, clear escalation paths, and CSAT performance worth showing customers.
  • TMO Academy operating as a real product line: certifications, training revenue, and a measurable lift in customer self-sufficiency.

What You Bring
Required
  • 12+ years leading customer-facing post-sales or operations organizations; 3+ years at the VP level or above.
  • Direct experience running two or more of: support, professional services, customer success, onboarding/implementation, technical account management.
  • Track record of owning GRR as a primary metric and improving it.
  • Experience leading an organization across multiple management layers.
  • Strong financial and operational rigor: you build the dashboard, you run the reviews, you hold the line on the numbers.

Preferred
  • Direct experience in private lending, mortgage, or specialty finance - prior operating roles at a private lender, debt fund, loan servicer, mortgage originator, or vertical software company serving that customer base. Fluency in the mechanics of loan servicing, origination, draw management, investor reporting, and fund accounting.
  • A working point of view on where the private lending industry is going: AI, regulatory pressure, capital markets dynamics, and the operational realities of running a private credit shop.
  • Vertical SaaS leadership experience in financial services, lending, or capital markets technology.
  • Direct experience building or scaling a tiered support model and a Forward-Deployed Engineer / FDE function.
  • Hands-on experience deploying AI tooling inside a customer org - not slideware.
  • Experience running a customer education / academy function with certifications.

Style
  • Direct, low-ego, operationally precise. Says what you mean.
  • Customer-obsessed without being soft on accountability.
  • High agency - builds the org, the dashboard, and the playbook without being asked.
  • Relentlessly curious - reads the field, the product, and the customer, and keeps learning.

Benefits & Perks
  • Competitive compensation (Base: $225,000 - $250,000) + Bonus + Equity
  • Comprehensive health coverage (medical, dental, vision)
  • 401(k) matching
  • Wellness programs
  • Professional development
  • Employee recognition programs
  • Team building & on-site amenities

Life at TMO,
TMO pairs 45+ years of category leadership with a culture that's still hands-on and collaborative. Ideas flow freely, every team member has a voice, and we have fun while we build.
Our Values: DRIVE
  • Data-Driven: numbers over opinions.
  • Respect: high on empathy, low on ego.
  • Initiative & Agency: don't wait to be told.
  • Value to Customers: create value for them above all else.
  • Evolve: progress over perfection.

The pay range for this role is:
225,000 - 250,000 USD per year (Huntington Beach, CA)