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Vice President Digital Product Jobs in Riverside, CA

Eldorado CA

Vice President, Service

Riverside, CA · On-site

$167K - $265K/yr

S. transportation manufacturer specializing in design, engineering, and end-to-end production of ... Define and monitor service aspects of our online digital commercial experience platform ensuring ...

Irvine Technology Corporation

VP of Product

Irvine, CA · On-site

VP of Product Our client is looking for a VP of Product to lead the strategy, delivery, and optimization of critical enterprise applications supporting mortgage origination and related business ...

New

Steg.AI

VP of Engineering

Irvine, CA · On-site

$180 - $280/hr

AI's mission is to protect and authenticate digital media. We do it by creating software that uses ... AI's products meet the needs of the business* Write code across the full stack to improve the Steg.

Pacific Rim Capital

VP of Sales

Irvine, CA · On-site

$215K/yr

As Vice President of Sales (VP) at Pacific Rim Capital (PRC), you will lead PRC's enterprise sales ... Meet 1:1 with every Sales Director and a sample of AEs, deep-dive on products and the 3PM platform ...

Pacific Rim Capital

VP of Sales

Irvine, CA · On-site

$575K - $800K/yr

As Vice President of Sales (VP) at Pacific Rim Capital (PRC), you will lead PRC's enterprise sales ... Meet 1:1 with every Sales Director and a sample of AEs, deep-dive on products and the 3PM platform ...

Pacific Rim Capital

VP of Sales

Irvine, CA · On-site

$575K - $800K/yr

As Vice President of Sales (VP) at Pacific Rim Capital (PRC), you will lead PRC's enterprise sales ... Meet 1:1 with every Sales Director and a sample of AEs, deep-dive on products and the 3PM platform ...

Pacific Rim Capital, Inc.

VP of Sales

Irvine, CA · On-site

$575 - $800/hr

As Vice President of Sales (VP) at Pacific Rim Capital (PRC), you will lead PRC's enterprise sales ... Meet 1:1 with every Sales Director and a sample of AEs, deep‑dive on products and the 3PM ...

Trace3

SVP, Solutions Group

Irvine, CA · On-site

... Digital Consulting, Security, Cloud, Infrastructure, Managed Services Sales, and Innovation ... This role unifies these practices into a cohesive portfolio of products, services, capabilities ...

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All JobsVice President Digital Product JobsVice President Digital Product Jobs in Riverside, CA

Vice President Digital Product information

See Riverside, CA salary details

$102.2K

$236.7K

$417.3K

How much do vice president digital product jobs pay per year?

As of Sep 6, 2026, the average yearly pay for vice president digital product in Riverside, CA is $236,669.00, according to ZipRecruiter salary data. Most workers in this role earn between $176,800.00 and $289,500.00 per year, depending on experience, location, and employer.

What does a vice president digital product do?

A Vice President of Digital Product is responsible for overseeing the strategy, development, and management of a company's digital products, such as apps, websites, or online services. They lead cross-functional teams, set product vision, and ensure that products meet customer needs and business goals. This role also involves analyzing market trends, prioritizing product features, and collaborating with stakeholders across the organization. Ultimately, the VP of Digital Product ensures the digital offerings drive growth and deliver a high-quality user experience.

How does a vice president digital product typically collaborate with cross-functional teams to drive product success?

A Vice President of Digital Product works closely with engineering, design, marketing, and data analytics teams to ensure the digital product vision aligns with business goals and user needs. They often facilitate communication across departments, prioritize product roadmaps, and resolve conflicts between stakeholder interests. Regular strategy sessions and agile ceremonies are common, allowing the VP to guide teams toward delivering cohesive, high-impact digital solutions. This collaborative approach is vital for launching successful products and fostering innovation within the organization.

What are the key skills and qualifications needed to thrive as a vice president digital product, and why are they important?

To thrive as a Vice President Digital Product, you need deep expertise in product management, digital strategy, and business acumen, typically supported by a relevant degree and substantial leadership experience. Familiarity with agile methodologies, product lifecycle management tools, and analytics platforms is commonly expected, along with knowledge of industry-leading digital technologies. Exceptional communication, vision, and stakeholder management skills help drive cross-functional teams and inspire innovation. These competencies are crucial for delivering impactful digital products that align with business goals and adapt to evolving market demands.

What is the difference between Vice President Digital Product vs Product Director?

AspectVice President Digital ProductProduct Director
ResponsibilitiesStrategic leadership, overseeing multiple product teams, setting visionManaging product development, executing product strategies, leading a specific product line
Required CredentialsTypically bachelor's or master's degree in business, marketing, or related field; extensive experience in digital product managementSimilar educational background; strong experience in product management and leadership
Work EnvironmentExecutive-level, cross-departmental collaboration, strategic planningProduct teams, project management, collaboration with marketing and engineering

The Vice President Digital Product focuses on high-level strategic leadership across multiple products, while the Product Director manages specific product lines and executes strategies. Both roles require extensive experience in digital product management and leadership, but the VP role is more focused on overarching vision and organizational impact.

What are the most commonly searched types of Digital Product jobs in Riverside, CA?

The most popular types of Digital Product jobs in Riverside, CA are:

What job categories do people searching Vice President Digital Product jobs in Riverside, CA look for?

The top searched job categories for Vice President Digital Product jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Vice President Digital Product jobs?

Cities near Riverside, CA with the most Vice President Digital Product job openings:

Vice President Digital Product jobs near you

Vice President, Service

Eldorado CA

Riverside, CA • On-site

$167K - $265K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Key responsibilities

  • Design and build ENC's national service network, including authorized dealer service centers, mobile service capabilities, and regional service hubs.

  • Define and manage ENC's warranty policy, claims processing systems, and supplier warranty recovery programs.

  • Build and lead ENC's customer support and technical assistance functions, including a customer-facing Technical Assistance Center and related support protocols.

Job description

Join a manufacturing leader with over 50 years of excellence, where every role contributes to building reliable transportation solutions that people depend on everyday across the United States and Canada. At ENC, we prioritize safety, quality, innovation, collaboration, and continuous growth - creating vehicles our teams can take pride in.
Founded in 1975, ENC (ElDorado National - California) is a leading U.S. transportation manufacturer specializing in design, engineering, and end-to-end production of heavy-duty buses, shuttles, and cargo vehicles through a custom-build, mixed-model assembly process. Each vehicle is produced in our purpose-built facility in Riverside, California supporting public agencies and private transportation providers nationwide. We offer one of the industry's widest portfolios of power options, including 100% battery-electric, diesel-electric hybrid, CNG, and clean diesel.
ENC is committed to revitalizing American manufacturing through innovation, customer focus, and the delivery of high-quality vehicles that keep communities connected, supported, and moving forward.
Vice President, Service
Location: Riverside, CA (Travel Required)
Salary Range: $167,000-265,000
Position Summary
The Vice President of Service is a founding-level leadership position responsible for building ENC's end-to-end service, warranty, charging, and customer support ecosystem from the ground up. This is a rare opportunity to define the post-sale strategy for a next-generation electric vehicle production deployment in the USA.
Reporting directly to executive leadership, you will design the infrastructure, processes, partner networks, and teams necessary to support a growing fleet of electric & hybrid vehicles across diverse customer segments - from transit agencies and municipalities to commercial fleets.
We're a collaborative team that wears multiple hats and is building something special and we're looking for a VP of Service who can architect the infrastructure that turns great vehicles into great customer experiences at scale.
Key Responsibilities:
The VP of Service owns four core strategic pillars:
1. Service Network Strategy
  • Design and build ENC's national service network, including authorized dealer service centers, mobile service capabilities, and regional service hubs.
  • Establish service standards, technician certification programs, and tooling/equipment requirements for all service points.
  • Develop service partner agreements, SLA frameworks, and performance metrics for dealer and independent service providers.
  • Oversee parts distribution strategy, depot inventory positioning, and spare parts forecasting to support uptime commitments.
  • Build remote diagnostics and telematics-driven predictive maintenance capabilities in partnership with engineering and software teams.

2. Warranty Strategy & Management
  • Define ENC's warranty policy structure - coverage tiers, terms, exclusions, and claims adjudication processes - for both vehicle systems and high-voltage components.
  • Build the warranty administration infrastructure, including claims processing systems, dealer reimbursement workflows, and fraud controls.
  • Partner with engineering and supply chain to manage supplier warranty recovery programs and root cause analysis loops.
  • Track warranty cost per unit, emerging failure trends, and field reliability data to inform product improvement and liability forecasting.
  • Ensure warranty programs meet or exceed competitive benchmarks.

3. Charging Infrastructure & Support
  • Develop ENC's charging support strategy for customers, including depot charging design guidance, EVSE partner recommendations, and fleet charging management.
  • Build relationships with charging hardware and software providers (EVSE OEMs, CPMS platforms, utility programs) to create customer-ready charging solutions.
  • Support customers through the charging infrastructure deployment journey - from site assessment and load planning through commissioning and ongoing support.
  • Define charging-related service and support protocols, including remote monitoring, fault resolution, and escalation paths.
  • Track charging uptime, grid interaction performance, and customer charging experience KPIs.

4. Customer Support & Technical Assistance
  • Build and lead ENC's technical support function, including a customer-facing Technical Assistance Center (TAC) capable of handling Level 1-3 escalations.
  • Develop customer onboarding programs, operator training curricula, and service documentation (service manuals, TSBs, diagnostic guides).
  • Define and implement customer satisfaction metrics (CSI, NPS, first-call resolution) and continuous improvement programs.
  • Define and monitor service aspects of our online digital commercial experience platform ensuring prompt accurate information and updates.
  • Create escalation management protocols for critical field issues, safety-related events, and recall coordination.
  • Build the team, tools, and knowledge management systems needed to scale support as the deployed fleet grows.

Additional Leadership Responsibilities
  • Lead cross-functional alignment between Service, Engineering, Sales, Supply Chain, and Finance on service readiness for new model launches.
  • Develop and manage the service and warranty P&L, including budget planning, warranty reserve modeling, and cost reduction initiatives.
  • Represent ENC's service capabilities to fleet customers, transit agencies, and buyers during the sales and procurement process.
  • Provide executive-level reporting on service operations, warranty performance, customer satisfaction, and field reliability.
  • Build and mentor a high-performing service organization capable of scaling with the business.
  • Stay current on EV service trends, regulatory requirements (FMCSA, CARB, EPA), and competitive service benchmarks.

Who You Are
  • You have built or led a service organization in the commercial vehicle, EV, or transportation equipment industry and understand what it takes to support vehicles in demanding duty cycles.
  • You think strategically about network design, customer experience, and cost management - and you can execute operationally to get things done in a fast-moving environment.
  • You are passionate about electric vehicles and understand the unique service challenges of high-voltage systems, battery management, and charging infrastructure.
  • You are a builder - comfortable creating programs, policies, and teams from scratch with limited resources and high expectations.
  • You communicate credibly with both technicians on the shop floor and C-suite executives in the boardroom.
  • You bring a customer-first mindset and treat uptime, reliability, and responsiveness as non-negotiable commitments.
  • You are energized by the challenge of launching something new and making it excellent.

Position Requirements:
  • Bachelor's degree in Engineering, Business, Operations, or a related field; advanced degree preferred.
  • 12+ years of progressive experience in service, aftersales, or technical operations within automotive OEM, transit, or transportation equipment industries.
  • Demonstrated experience building service networks, warranty programs, and technical support infrastructure - ideally for a new product launch or startup environment.
  • Strong understanding of electric and hybrid vehicle systems, high-voltage safety protocols, EV technology and charging infrastructure.
  • Experience managing dealer or distributor service relationships and developing authorized service programs.
  • Proven ability to develop warranty policy, manage warranty cost, and partner with engineering on field quality improvement.
  • Familiarity with telematics, remote diagnostics, and connected vehicle platforms.
  • Experience with government and fleet procurement environments (transit agencies, municipalities, fleets) is a strong plus.
  • Strong financial acumen - able to build and manage budgets, model warranty reserves, and develop business cases.

Work Environment:
  • This position is based in Riverside, CA and requires being onsite.
  • Ability to travel up to 40% as needed to support customers, service partners, and field operations.

Benefits:
  • Work directly with a founder-led, mission-driven team that is redefining clean mobility for the real world.
  • Be part of something early - your decisions will define what ENC's service brand stands for.
  • Comprehensive benefits package: Medical (including FSA & HSA), dental, vision, life and disability insurance, EAP, mental health, and wellness programs
  • 401(k) with employer match
  • Paid time off and twelve (12) paid holidays
  • Employee referral program
  • Career growth and development opportunities

Career Growth at ENC
We believe great careers and leaders are built from within. Many of our team members have advanced into roles that lead or into specialized technical positions. We invest in hands-on training, skill development, and long-term career pathways within manufacturing operations.
Equal Opportunity Employer
ElDorado National California Inc. (ENC) is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected class under applicable federal, state, and local laws. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.
ENC takes affirmative action to employ and advance employment opportunities for minorities, women, protected veterans, and individuals with disabilities. We actively encourage qualified candidates from all backgrounds to apply and join our team.
ENC is also committed to ensuring that individuals with disabilities have equal access to opportunities. If you require a reasonable accommodation to complete the application process, please contact HR Department for assistance.
In accordance with California's wage transparency law (Senate Bill 1162), we are committed to pay equity and transparency. The salary range reflected on the job positing is our good faith estimate of what we expect to pay for this role at the time of posting. While we do not typically hire at the top of the salary range, initial offers are based on the candidate's qualifications and experience, with opportunities for growth and increases over time.

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