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Vice President Customer Success Associate Jobs (NOW HIRING)

Beyond SOF

VP, Customer Success

Washington, DC · On-site

$156K - $201K/yr

Overview Role Summary: The VP of Customer Success is responsible for leading the customer success team, developing strategies to enhance customer satisfaction, and ensuring the successful ...

NICE

VP, Customer Success

OR · On-site +1

$138K - $177K/yr

The Vice President of Customer Success for the Strategic Segment is a senior leadership position responsible for overseeing the success of our largest customers, who represent hundreds of millions of ...

NICE

VP, Customer Success

$141K - $181K/yr

The Vice President of Customer Success for the Strategic Segment is a senior leadership position responsible for overseeing the success of our largest customers, who represent hundreds of millions of ...

PDQ

Vice President, Customer Success

South Salt Lake, UT · On-site

$127K - $163K/yr

We are backed by TA Associates and Berkshire Partners, top-tier global private equity firms. Our ... PDQ is hiring a Vice President of Customer Success to lead the entire post-sale organization ...

New

Zus Health

VP, Customer Success

$141K - $181K/yr

VP Of Customer Success At Zus Zus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and ...

InstaLILY AI

VP, Customer Success

Manhattan, NY · On-site

$152K - $195K/yr

VP, Customer Success InstaLILY is an AI products and infrastructure company that puts execution at the frontier of enterprise AI. That work begins with Lily™, the world's first AI Forward Deployed ...

New

Arbital Health

Vice President, Customer Success

$141K - $181K/yr

VP Of Customer Success Arbital Health is a rapidly growing healthcare technology and actuarial leader that centralizes, measures, and adjudicates value-based care contracts at scale. We enable payers ...

Socket.dev

VP, Customer Success

Lehi, UT · On-site

$130K - $166K/yr

What You'll Do NetDocuments is seeking a Vice President, Customer Success to lead the organization responsible for retaining, growing, and deepening relationships with the legal professionals who ...

Medialinkpro

VP, Customer Success and Solutions Delivery Backlight AI-powered tools for modern media workflows Full-time Location United States Department Customer Success Not specified Applicants 0 Posted 17 ...

NetDocuments

VP, Customer Success

Lehi, UT · On-site

What You'll Do NetDocuments is seeking a Vice President, Customer Success to lead the organization responsible for retaining, growing, and deepening relationships with the legal professionals who ...

NetDocuments

VP, Customer Success

Lehi, UT · On-site

What You'll Do NetDocuments is seeking a Vice President, Customer Success to lead the organization responsible for retaining, growing, and deepening relationships with the legal professionals who ...

Vanta

VP, Success & Services

$141K - $181K/yr

Vice President, Customer Success, Professional Services & Support at Vanta At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified ...

Zus Health

VP, Customer Success

Boston, MA · Remote

$200K - $240K/yr

As VP of Customer Success at Zus, you will be responsible for leading and optimizing the Customer Success function, with a primary focus on enterprise Value-based Care customers. The successful ...

INSTALILY.AI

VP, Customer Success

New York, NY · Hybrid

$200K - $250K/yr

The Role You'll be our VP of Customer Success, extending the reach of our Chief Growth Officer as the senior InstaLILY presence across our largest customer relationships. You'll lead our customer ...

Zus Health

VP, Customer Success

Boston, MA · On-site

$150K - $192K/yr

As VP of Customer Success at Zus, you will be responsible for leading and optimizing the Customer Success function, with a primary focus on enterprise Value-based Care customers. The successful ...

Capitolis

VP, Customer Success

Manhattan, NY · On-site

The Role Reporting to the Chief Customer Officer, the VP of Customer Success will lead our worldwide Customer Success organization, building and scaling a team of Customer Success Managers and ...

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All JobsVice President Customer Success Associate Jobs

Vice President Customer Success Associate information

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$18.5K

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$93K

How much do vice president customer success associate jobs pay per year?

As of Sep 13, 2026, the average yearly pay for vice president customer success associate in the United States is $52,991.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $65,500.00 per year, depending on experience, location, and employer.

What does a Vice President Customer Success Associate do?

A Vice President Customer Success Associate is responsible for overseeing and driving the success of a company's customer success team. Their main goal is to ensure customers achieve their desired outcomes while using the company's products or services, which leads to higher customer satisfaction, retention, and growth. They develop customer success strategies, manage teams, collaborate with other departments, and analyze metrics to continually improve the customer experience. This role often requires strong leadership, communication, and problem-solving skills.

How does a Vice President Customer Success Associate typically collaborate with sales, product, and support teams to drive client satisfaction?

A Vice President Customer Success Associate plays a pivotal role in bridging the gap between customers and internal teams. They regularly partner with sales to ensure a seamless handoff of new clients, provide feedback to product teams on customer needs and pain points, and coordinate with support to resolve complex issues efficiently. This cross-functional collaboration helps create a consistent and positive customer experience, fosters alignment on company goals, and drives customer retention and growth. Effective communication, strategic planning, and a deep understanding of customer journeys are key to success in this collaborative environment.

What are the key skills and qualifications needed to thrive as a Vice President Customer Success Associate, and why are they important?

To thrive as a Vice President Customer Success Associate, you need a deep understanding of customer relationship management, leadership experience, and a track record in driving client retention and satisfaction, usually supported by a relevant degree. Familiarity with CRM platforms like Salesforce, customer analytics tools, and certifications in customer success management are typically required. Exceptional communication, strategic thinking, and problem-solving abilities help you build strong client partnerships and lead high-performing teams. These skills and qualities are vital for ensuring customer loyalty, driving business growth, and effectively representing the company’s interests.

What is the difference between Vice President Customer Success Associate vs Customer Success Manager?

AspectVice President Customer Success AssociateCustomer Success Manager
CredentialsTypically requires extensive experience in customer success, leadership skills, and industry-specific knowledgeUsually requires a bachelor’s degree and experience in customer support or success roles
Work EnvironmentStrategic, leadership-focused, often involved in high-level planning and client relationshipsOperational, client-facing, focused on day-to-day customer engagement and retention
Employer & Industry UsageUsed in larger organizations with senior leadership structures in customer successCommon across various industries for managing customer accounts and satisfaction

The Vice President Customer Success Associate is a senior, strategic role focused on leadership and high-level client relationships, whereas a Customer Success Manager handles daily customer interactions and retention efforts. Both roles require customer success experience but differ significantly in scope and responsibilities.

What cities are hiring for Vice President Customer Success Associate jobs?

Cities with the most Vice President Customer Success Associate job openings:

What states have the most Vice President Customer Success Associate jobs?

States with the most job openings for Vice President Customer Success Associate jobs include:

What are popular job titles related to Vice President Customer Success Associate jobs?

For Vice President Customer Success Associate jobs, the most frequently searched job titles are:

Vice President Customer Success Associate jobs near you
Infographic showing various Vice President Customer Success Associate job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $52,991 per year, or $25.5 per hour.

VP, Customer Success

Washington, DC • On-site

Beyond SOF
Professional, Scientific, and Technical Services • 11 - 50 employees
Learn more about Beyond SOFexternal

$156K - $201K/yr

Other

Re-posted 5 days ago

Job description

Overview

Role Summary: The VP of Customer Success is responsible for leading the customer success team, developing strategies to enhance customer satisfaction, and ensuring the successful implementation of customer success initiatives.

Main Responsibilities and duties
  • Lead and manage the customer success team.
  • Develop and implement customer success strategies and plans.
  • Oversee the execution of customer success initiatives.
  • Ensure alignment with the company's strategic goals.
  • Collaborate with other departments to enhance customer satisfaction.
  • Develop and implement strategies to support customers using quantum technologies. Ensure the customer success team is equipped with the necessary knowledge to assist customers with quantum-related inquiries and issues.
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