Vice President Creative Operations Jobs (NOW HIRING)

WHY DEPT®?
We are a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.
We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.
At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.
THE ROLE:
The VP, Creative, is responsible for leading the creative output, execution, and strategy for one of DEPT®'s largest global accounts and a world leader in AI. In this role, you will ensure that creativity is bold, effective, human, and deeply integrated with technology, media, and data, specifically tailored to our client's business goals. You will act as the day-to-day creative anchor for this account, ensuring exceptional craft and driving real business impact.
As a key creative leader, you will partner closely with the Account, Strategy, and Technical leads to elevate the account's creative offering, manage a dedicated team, and foster a highly collaborative environment. This role is for a hands-on leader and builder: someone excited to manage a distributed creative team, mentor emerging talent, and establish seamless ways of working to ensure world-class work happens consistently on a global scale.
WHAT YOU'LL DO:
Creative Vision & Account Positioning

• Execute Vision: Translate and champion DEPT®'s future-forward creative vision within the context of the global account's brand guidelines and business objectives.
• End-to-End Delivery: Deliver a high-impact creative offering across the account that spans the full brand experience, from digital product design to integrated, campaign-led storytelling.
• Innovation: Inject emerging platforms, technologies, and cultural shifts into the client's creative roadmap to keep their brand progressive and competitive.
• Industry Recognition: Set ambitious goals for account-specific creative awards and recognition, managing the execution of case studies and submissions.

Client Partnership & Trust

• Trusted Advisor: Act as a senior creative partner and trusted day-to-day advisor to the client's marketing and creative leadership teams.
• Problem Solver: Deeply understand the client's business challenges and translate them into measurable, high-performing creative solutions.
• Value Growth: Elevate the role of creativity in the account relationship, demonstrating how bold ideas drive client retention, expansion, and business growth.

Creative Leadership & Culture

• Team Management: Lead, inspire, and mentor a multidisciplinary creative team dedicated to the account, including Creative Directors, Designers, Copywriters, and emerging talent.
• Foster Culture: Nurture a culture that reflects DEPT®'s values: collaborative, inclusive, entrepreneurial, and people-first.
• Craft & Accountability: Maintain high standards of craft, execution, and accountability while encouraging the team to experiment and continuously learn.
• Performance: Provide regular feedback, clear expectations, and structured talent development for the creative team members on the account.

Account Growth & Thought Leadership

• Organic Growth: Partner with account and regional leadership to identify and pitch organic growth opportunities within the global client's business.
• Pitch Leadership: Lead the creative vision and execution for subsequent workstreams, extensions, and renewals related to the account.
• External Presence: Contribute to DEPT®'s thought leadership and industry presence by showcasing the innovative work built for this global account.

Creative Excellence & Quality

• Quality Control: Oversee the day-to-day creative output across all channels for the account, ensuring it meets the highest standards of craft and innovation.
• Pragmatic Ambition: Balance creative ambition with practical execution, delivering work that is scalable, on time, and grounded in real-world performance.

Cross-Functional Collaboration

• Integrated Solutions: Work seamlessly with the account's dedicated Strategy, Media, Technology, Data, and Production teams to deliver fully integrated solutions.
• Break Down Silos: Champion DEPT®'s collaborative model, ensuring shared ownership of project outcomes across different disciplines.

WHAT YOU BRING:

• 10+ years of creative leadership experience within a global agency or digital-first organization (with a focus on managing large-scale enterprise accounts).
• Team Leadership: Proven ability to manage and mentor distributed, multidisciplinary creative teams.
• Digital Expertise: Deep understanding of digital ecosystems, modern media platforms, and technology-enabled creativity.
• Client Management: Strong client-facing skills with experience partnering with Director, VP, and CMO-level stakeholders.
• Portfolio: A strong portfolio of impactful, recognized creative work that balances brand storytelling, digital innovation, and performance data.
• Leadership Style: Inclusive, collaborative, and human-fully aligned with DEPT®'s people-first culture.

WHAT DO WE OFFER?
We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our benefits package:

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

WE SUPPORT YOU BEING YOU:
DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We're committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone's identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It's totally confidential and only used to make sure you feel fully supported at every step.
DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.
We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.
DEPT® is a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We're 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.
Learn more about DEPT®
DIVERSITY, EQUITY, & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
#LI-Remote
This is remote role, however you must be located within 50 miles of New York, NY (tri-state area is ok) to be considered.
New York, NY Salary Range
$260,700-$335,200 USD