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Vice President Client Operations Jobs in California

Cathay Bank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

... VP, Client Service Manager is responsible for establishing and managing relationships with ... Execute transactions and approvals, focusing on operational excellence and due diligence. * Retain ...

Cathay Bank

AVP/VP, Client Service Manager

El Monte, CA · On-site

$100K - $115K/yr

... VP, Client Service Manager is responsible for establishing and managing relationships with ... Execute transactions and approvals, focusing on operational excellence and due diligence. * Retain ...

InforCapital

Vice President, Operations

San Francisco, CA · On-site

$180 - $280/hr

... Vice President of Operations in San Francisco to partner with the CEO in scaling the firm. TCG is raising its second fund (50M target) and aims to 5x its portfolio. Compensation includes up to 00k ...

Cathay Bank

VP, Client Service Manager

Woodland Hills, CA · On-site

$85K - $125K/yr

... VP, Client Service Manager is responsible for establishing and managing relationships with ... Execute transactions and approvals, focusing on operational excellence and due diligence. * Retain ...

AppJaxx

Vice President

Sanger, CA

As we continue to scale, we are seeking a high-impact Vice President (VP) to lead strategic ... Ensure alignment between sales, marketing, operations, and client delivery teams. * Report ...

AppJaxx

VP of Operations

San Francisco, CA

As we continue to expand, we're looking for a VP of Operations to lead our operational strategy ... Partner closely with Sales, Marketing, and Client Delivery teams to align objectives and improve ...

Laalliance

Vice President, Operations

Los Angeles, CA · On-site

$130 - $173.50/hr

The Vice President, Operations, provides executive-level leadership to develop and manage multiple functional areas and cross-functional teams to implement process improvements that ensure the ...

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Showing results 21-40

All JobsVice President Client Operations JobsVice President Client Operations Jobs in California

Vice President Client Operations information

See California salary details

$67.6K

$153.7K

$260.5K

How much do vice president client operations jobs pay per year?

As of Aug 9, 2026, the average yearly pay for vice president client operations in California is $153,740.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $182,600.00 per year, depending on experience, location, and employer.

What is a vice president client operations?

A Vice President of Client Operations oversees client relationships and ensures service delivery meets expectations. They manage teams, develop operational strategies, and drive efficiency to enhance customer satisfaction. This role requires strong leadership, problem-solving, and communication skills to align client needs with business objectives.

What are the biggest challenges a vice president client operations typically faces in their daily work?

One of the main challenges in this role is balancing the strategic oversight of client accounts with the need to resolve operational issues quickly and efficiently. Vice Presidents of Client Operations often juggle competing client demands, coordinate cross-functional teams, and implement process improvements while maintaining high service standards. The role requires quick decision-making and the ability to anticipate client needs to ensure long-term satisfaction and retention. Successfully managing these challenges can lead to greater client loyalty and contribute to the company’s growth, making the position both dynamic and highly impactful.

What are the key skills and qualifications needed to thrive as a vice president client operations?

To thrive as a Vice President Client Operations, you need extensive experience in client relationship management, operational strategy, and team leadership, often backed by a relevant business degree and a proven track record in operations or account management. Familiarity with CRM platforms, workflow automation tools, data analytics software, and occasionally certifications like PMP or Six Sigma are advantageous. Strong interpersonal skills, problem-solving abilities, and executive-level communication make candidates stand out in this leadership role. These qualifications are vital to effectively drive client satisfaction, streamline operations, and lead large teams in achieving organizational goals.

What are the most commonly searched types of Client Operations jobs in California? The most popular types of Client Operations jobs in California are:
What are popular job titles related to Vice President Client Operations jobs in California? For Vice President Client Operations jobs in California, the most frequently searched job titles are:
What job categories do people searching Vice President Client Operations jobs in California look for? The top searched job categories for Vice President Client Operations jobs in California are:
What cities in California are hiring for Vice President Client Operations jobs? Cities in California with the most Vice President Client Operations job openings:
Vice President Client Operations jobs near you
Infographic showing various Vice President Client Operations job openings in California as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $153,740 per year, or $73.9 per hour.

AVP/VP, Client Service Manager

Cathay Bank

El Monte, CA • On-site

$100K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 12 days ago

Job description

People Drive Our Success
Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank - we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities.
Apply today!
What our team members are saying:
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Learn more about us at cathaybank.com
GENERAL SUMMARY
The AVP/VP, Client Service Manager is responsible for establishing and managing relationships with commercial clients, providing exceptional internal and external client service, and is critical to enhancing the overall client experience at Cathay Bank for our commercial banking and assigned clients.
DIRECT REPORTS
The incumbent may have one or more direct report -Client Service Officer(s)
ESSENTIAL FUNCTIONS
  • Execute transactions and approvals, focusing on operational excellence and due diligence.
  • Retain and grow relationships by serving as the primary contact for clients as it relates to relationship management activities, day-to-day transactions and service-related matters.
  • In partnership with Relationship Managers and other Team Members, execute new client onboarding and implementation of products and services.
  • Recommend, cross-sell, and coordinate the implementation of all deposit, treasury management, wealth, and international products and services that best compliment the client and their business.
  • Proactively and professionally manage complex client servicing needs and provide prompt follow-up.
  • Quickly and efficiently resolve client concerns, assist team members, and appropriately escalate complex or sensitive matters.
  • Accountable for the satisfaction, retention, and growth of a portfolio through client ownership.
  • Consistently engage with assigned clients to measure service levels, learn more about the client and their business, schedule appointments and discuss new opportunities.
  • Internally, develop cross divisional relationships and collaborate with partners to fully understand client needs and provide the best client centric solutions.
  • Exhibit confidence in identifying, evaluating, and managing decisions/situations to limit Risk to the Bank while proactively managing client expectations.
  • Approves check, wires, and client requests within assigned authority limits.
  • Maintain the integrity of client data within all bank files and systems.
  • Onboard, cross train and effectively coach New Team members and direct reports.
  • Participate or lead divisional and area projects and initiatives as appropriate.

QUALIFICATIONS
  • Education: College degree in business-related discipline preferred but not required.
  • Experience:
    • 3- 5 or more years of experience at a mid-size or large lending institution in a similar or parallel role.
    • Experience with windows-based applications; (Excel, Word, Power Point, Adobe, etc.), CRM, and Lending Systems.
    • Experience with FIS Platform preferable but not required.
    • Strong knowledge of products and services typically offered to commercial clients.
    • Strong knowledge of Banking Operations, Treasury Management, Wealth Management, Credit Products and Underwriting Guidelines.
    • Work independently, effectively, and concurrently manage competing priorities.
  • Skills/Ability:
    • Ability to manage, prioritize, plan, and develop strategic plans for the department.
    • Works with an appropriate sense of urgency and immediacy.
    • Strong professional verbal, written, and presentation skills.
    • Strong knowledge and understanding of applicable business organizations.
    • Full knowledge of standard business software; demonstrated project management, organizational and analytical skills.
    • Strong interpersonal and customer service skills.
    • Strong personal attributes to complete goals and resolve issues in a competitive and changing environment.
    • Ability to work collaboratively with team members.
    • Must be familiar with and in compliance with all applicable bank regulations, and adhere to bank policies, procedures, and processes.

OTHER DETAILS
AVP: $80K - $100K / year
VP: $100K - $115K / year
Pay determined based on job-related knowledge, skills, experience, and location.
This position may be eligible for a discretionary bonus.
Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).
Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our California Job Applicant Privacy Policy.
Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.
Click here to view the "Know Your Rights: Workplace Discrimination is Illegal" Poster:
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Cathay Bank endeavors to make www.CathayBank.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact, Mickey Hsu, FVP, Employee Relations Manager, at (626) 582-7370 or mickey.hsu@cathaybank.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

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