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Via Transit Jobs in Florida (NOW HIRING)

Via is using technology to transform transportation around the world. From changing a single person ... As a Live Operations Coordinator, you will manage key aspects of our day-to-day transit operations ...

Via is using technology to transform transportation around the world. From changing a single person ... As a Dispatch Lead, you will manage key aspects of our day-to-day transit operations (Paratransit ...

Via is using technology to transform transportation around the world. From changing a single person ... As a Live Operations Coordinator, you will manage key aspects of our day-to-day transit operations ...

Dispatch Lead

Sarasota, FL · On-site

$24 - $27/hr

Via is using technology to transform transportation around the world. From changing a single person ... As a Dispatch Lead, you will manage key aspects of our day-to-day transit operations (Paratransit ...

Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks ...

Via is on a mission to create public transportation systems that provide greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transit networks ...

General Manager

West Palm Beach, FL · On-site

$110K - $160K/yr

Via is using technology to transform transportation around the world. From changing a single person ... As General Manager , you will manage a first-of-its-kind, intermodal transit service while gaining ...

Via is using technology to transform transportation around the world. From changing a single person ... As a Strategy & Operations Principal , you will manage a first-of-its-kind, intermodal transit ...

Via is using technology to transform transportation around the world. From changing a single person ... As a Strategy & Operations Principal , you will manage a first-of-its-kind, intermodal transit ...

General Manager

West Palm Beach, FL · On-site

$110K - $160K/yr

Via is using technology to transform transportation around the world. From changing a single person ... As General Manager , you will manage a first-of-its-kind, intermodal transit service while gaining ...

Make a Difference At MTM Transit, you're not just part of a team-you're at the heart of a movement ... Monitor service via radio and telephone to ensure quality performance * Record trip details ...

Make a Difference At MTM Transit, you're not just part of a team-you're at the heart of a movement ... Monitor service via radio and telephone to ensure quality performance * Record trip details ...

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Showing results 1-20

Via Transit information

See Florida salary details

$10

$14

$23

How much do via transit jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for via transit in Florida is $14.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $15.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Transit Operator at Via Transit, and why are they important?

To thrive as a Transit Operator at Via Transit, you need a valid commercial driver’s license (CDL), a clean driving record, and a solid understanding of traffic laws and passenger safety. Familiarity with route management systems, GPS navigation, and scheduling software is typically required. Excellent communication, customer service, and problem-solving skills set top performers apart in this role. These skills and qualifications are crucial for ensuring passenger safety, maintaining reliable service, and providing a positive rider experience.

What is the difference between Via Transit vs Bus Driver?

AspectVia Transit
Required CredentialsCommercial driver's license (CDL), passenger endorsement
Work EnvironmentOn-demand transit services, urban and suburban routes, flexible schedules
Employer & IndustryTransportation network companies, private transit providers
Common Search & ComparisonCustomer service, driving skills, route management

Via Transit drivers operate on-demand transportation services, often with flexible hours and a focus on customer experience. In contrast, bus drivers typically follow fixed routes and schedules for public transit agencies. While both roles require a CDL and passenger endorsements, Via Transit drivers may have more flexible routes, whereas bus drivers work within established transit systems. Understanding these differences helps job seekers find roles aligned with their skills and preferences in the transportation industry.

What are some common challenges faced by Via Transit drivers, and how does the company support them in overcoming these obstacles?

Via Transit drivers often encounter challenges such as navigating complex routes, managing real-time schedule changes, and providing excellent customer service to riders with diverse needs. The company supports drivers through comprehensive training programs, access to up-to-date route technology, and ongoing communication with dispatch and support teams. Additionally, Via fosters a collaborative work environment, encouraging drivers to share feedback and best practices, which helps address daily operational challenges efficiently.

What is Via Transit?

Via Transit is a technology-enabled transit service that partners with cities, transit agencies, and organizations to provide flexible, on-demand public transportation solutions. Instead of fixed bus routes, Via uses a smartphone app or call-in system to allow riders to book shared rides that are dynamically routed in real-time. This approach increases efficiency, reduces wait times, and can expand access to public transportation in areas where traditional fixed-route services may not be practical.
Live Operations Coordinator

Live Operations Coordinator

Via

Sarasota, FL • On-site

$24 - $27/hr

Full-time

Medical, Retirement

Re-posted 19 days ago


Job description

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As a Live Operations Coordinator, you will manage key aspects of our day-to-day transit operations (Paratransit, On-demand transit) in Sarasota, FL. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs.
**This is a fully in-person position with the expectation that you will be onsite 5 days per week**
Shifts available (subject to change):
  • Mon-Fri 5:30am-2:00pm ET
  • Sun-Thurs 12:30pm-9:00pm ET

What You'll Do:
  • Proactively adjust daily operating plans based on real-time input from drivers, riders, and colleagues
  • Prioritize operational issues and provide creative solutions for overseeing a live operation
  • Serve as the real-time point of contact and full owner of "live ops" issues
    • This includes managing various stakeholders across diverse teams (Dispatch, Rider support, Local Operations team)
  • Build strong cross-functional relationships across various Via teams and offices and external partners
  • Deliver exceptional rider and driver support, representing Via values and building trust in every interaction
  • Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone and email.
  • Effectively triage and prioritize live operational issues, then take action based on the information received
  • Leverage knowledge of Via products and services to make ad hoc decisions with little guidance

Who You Are:
  • Thrive in fast-paced environments: You make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively
  • Tech savvy: You learn new software quickly, and can juggle working with multiple different tools simultaneously
  • Ownership mentality: You take full responsibility for the outcomes of all issues that arrive during live service. You approach these issues with a "do whatever it takes" mentality to ensure full resolution
  • Proactive: You think ahead and anticipate to prevent problems before they start
  • An empathetic and effective communicator: You excel at active listening and collaboration
  • Comfortable with ambiguity: You make thoughtful choices between imperfect options
  • Maintain a solution-oriented mindset: You are persistent, creative, and cool under pressure
  • Observant and keen to improve: If something is not working, you come up with a better way
  • An exceptional team player: People love working with you, and you can quickly contribute to cross-functional teams

Compensation and Benefits:
  • Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
  • Salary Range: $24-$27/hour
  • We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching.

Ready to join the ride?
Via is an equal opportunity employer.