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Via Rail Customer Service Manager Jobs (NOW HIRING)

Wendy's

Customer Service Manager

Boise, ID · On-site

... via crew member schedules to ensure that the restaurant attains/exceeds all customer service ... Assisting General Manager in maintaining labor budgets by utilizing forecasts, hourly sales ...

Hobby Lobby Careers

Customer Service Manager

Sacramento, CA · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Amwaste

Customer Service Manager

West Point, GA · On-site

Customer Service Manager Company Overview: Amwaste LLC is a growing company in the Waste Services Industry, dedicated to providing exceptional service and innovative solutions to our clients. We are ...

Hobby Lobby Careers

Customer Service Manager

Whitestown, IN · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

Petoskey, MI · On-site

$16 - $17/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby Careers

Customer Service Manager

O Fallon, MO · On-site

$20.15 - $21.15/hr

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are ...

Hobby Lobby

Customer Service Manager

Parker, CO · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Compass Group

CUSTOMER SERVICE MANAGER

Arden, NC

CUSTOMER SERVICE MANAGER Pay Grade: 13 Growth. Opportunity. Excellence. Canteen brings break time ... You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ...

ABRA

Customer Service Manager

Mandan, ND · On-site

Customer Service Manager - Buller Automotive Inc. (ABRA Mandan) The Customer Service Manager is responsible for delivering a world-class customer experience throughout the entire repair process while ...

The Clark Team

Customer Service Manager

Corona, CA · On-site +1

$89K - $165K/yr

Description The Clark Team is seeking an Associate Customer Service Manager to join our team in the Commercial Real Estate industry. As a full-time employee, you will have the opportunity to work ...

Hobby Lobby

Customer Service Manager

Petoskey, MI · On-site

$16 - $17/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Waterville, ME · On-site

$15.75 - $16.75/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

Hobby Lobby

Customer Service Manager

Wooster, OH · On-site

$20.15 - $21.15/hr

The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as ...

ARM Enterprises

Customer Service Manager

La Mirada, CA · On-site

$20 - $25/hr

A well-established product company in La Mirada, California, is seeking a skilled and dedicated Customer Service Manager to join their team. The ideal candidate will excel at resolving customer ...

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Via Rail Customer Service Manager information

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How much do via rail customer service manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for via rail customer service manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

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For Via Rail Customer Service Manager jobs, the most frequently searched job titles are:

Customer Service Manager

Boise, ID • On-site

Wendy's
Food Services and Drinking Places • 10K+ employees
Learn more about Wendy'sexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Wendy's rating

4.7

Company rating: 4.7 out of 10

Based on 2,368 frontline employees who took The Breakroom Quiz

81st of 108 rated fast food restaurants

Job description

Why Wendy's
As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to drive a customer-centered service culture to build customer loyalty. You'll lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service. You'll be the expert at executing great huddles and TTM (Talk to Me) in our restaurants, which is the Wendy's way of regularly communicating with our restaurant teams on what's most important to our customers and how we can exceed their expectations. You will partner with other restaurant management to identify specific opportunities for optimizing and maximizing the profitability of the restaurant.
Responsibilities include:
  • Training, monitoring and reinforcing food safety procedures to crew members.
  • Acting as Cash Manager as needed, including setting up cash registers at open, reconciling cash registers throughout the shift, and verifying cash at close.
  • Acting as Operations Leader, organizing, overseeing and supervising shifts by completing and executing the Daily Operations Plan.
  • Performing walk-throughs to ensure the restaurant is ready to open or close and ready for each rush period.
  • Perform walk throughs throughout shift with specific focus on items that impact Speed and Friendliness.
  • Utilizing flow charts and checklists to ensure complete and timely opens, closes and post rush activities while maximizing labor efficiency.
  • Working with restaurant management team to train, develop and communicate with crew members and Team Trainers through Four Corner Training, team huddles, manager meetings, etc. Supervising crew members and Team Trainers in a way that maximizes retention.
  • Helping to execute appropriate shift-specific procedures according to the Daily Operations Plan. Assist the restaurant management team in maintaining proper coverage via crew member schedules to ensure that the restaurant attains/exceeds all customer service standards.
  • Executing weekly and positional cleaning schedules by assigning, coaching and following up on cleaning tasks with crew members.
  • Conducting regular table visits to gain feedback on customer experience and coaching crew members based on findings.
  • Running and analyzing Voice of the Customer reports to diagnose Speed and Friendliness opportunities. Take appropriate action with crew members to improve performance and celebrate wins.
  • Navigating the Voice of the Customer dashboard and checking, resolving and closing the loop on customer alerts, cases and comments.
  • Reviewing and maintaining Throughput Tracking charts to identify opportunities in Speed of Service.
  • Assisting General Manager in maintaining labor budgets by utilizing forecasts, hourly sales readings and daily variance reports to adjust labor as needed.
  • Assisting General Manager with completing weekly crew schedules.
  • Assisting the General Manager in screening applications and conducting crew interviews.
  • Assisting General Manager with maintaining and updating Restaurant Communication Board.

What you can expect
  • Direct Deposit
  • Free Meals
  • Pay for Grades--we pay you for being an excellent student!
  • Paid Vacation
  • Annual Performance Review and Performance Based Wage Increases
  • Quarterly Bonuses based on restaurant performance
  • Medical, Dental and Vision Benefits
  • On the Job Training
  • Advancement Opportunities
  • Fun, Recognition and Team Environment
  • 401(k) - not matched
  • Shoe Credits

What we expect from you
  • High School Diploma or GED.
  • Must be 18 years of age.
  • Must be able to pass criminal background check and drug screening.
  • One or more years of restaurant experience preferred.
  • Ability to multi-task while maintaining composure and give sound advice and direction.
  • Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.
  • Must exhibit professionalism, composure and discretion when expediting or resolving all customer related concerns and issues.
  • Ability to work, concentrate and perform duties accurately in a fast-paced environment that may involve noise and hot/cold temperatures.
  • Must be able to stand for prolonged periods of time.
  • Ability and willingness to wear a headset.
  • Physical ability to lift (up to 25-50 pounds as necessary), reach, push, pull, bend kneel and stoop.
  • Must be available to report to work promptly and regularly, as well as work all dayparts and days of the week.
  • May be required to transfer from one location to another and must have the ability to travel to other restaurants as business needs dictate.
  • Must have or be willing to obtain ServSafe certification.

This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.

What Wendy's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Wendy's logo

About Wendy's

Sourced by ZipRecruiter

Wendy's is an internationally recognized fast-food chain headquartered in Dublin, Ohio, US. Falling under the industry of food services, the company began its journey in 1969 and was founded by Dave Thomas, who named the restaurant after his fourth daughter Wendy. The core offerings of Wendy's include a variety of quality-made, signature items such as ‘old-fashioned hamburgers’, ‘frosty desserts’, chicken sandwiches, salads, and breakfast menu among others. Continually striving for the best, the company's mission is to deliver superior quality products and services for their customers and communities through leadership, innovation, and partnerships. Wendy's has marked many achievements over the years, one of their notable accomplishments includes becoming the third-largest burger fast-food chain in the world proving their popularity among the masses.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Dublin, OH, US

Year founded

1969

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