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Veterinary Representative Jobs in Michigan (NOW HIRING)

Petco

Veterinary Assistant

Warren, MI · On-site

$14.75 - $18.50/hr

The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all ...

Petco

Veterinary Assistant

Warren, MI · On-site

$14.75 - $18.50/hr

The Veterinary Assistant represents the mission and values to all clients. Our Veterinary Assistants set the tone for the technical and customer support in the hospital, and are responsible, like all ...

NVA

Veterinary Assistant

Canton, MI · On-site

$15 - $18.50/hr

Veterinary Assistant Reports To: Lead Veterinary Technician / Hospital Manager / Veterinarian ... representative for recruiting-related communication - All job opportunities and applications are ...

NVA

Veterinary Assistant

Clarkston, MI · On-site

$16 - $20.25/hr

Experienced Veterinary Assistants - Join Our Growing Team at Advanced PetCare of Oakland! Are you a ... representative for recruiting-related communication - All job opportunities and applications are ...

NVA

Certified Veterinary Technician (CVT)

Canton, MI · On-site

... representative for recruiting-related communication • All job opportunities and applications are hosted on our official careers site: careers.nva.com • There is no cost or confidential ...

MedVet

Veterinary Receptionist - Evenings

Commerce, MI · On-site

$14.25 - $17/hr

Veterinary Client Service Representative Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated ...

MedVet

Veterinary Receptionist - Evenings

Commerce, MI · On-site

$13.50 - $16.25/hr

Veterinary Client Service Representative Our Client Service Representatives have the first interaction with our clients providing superior service to ensure client interactions are facilitated ...

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Veterinary Representative information

What is a veterinary representative?

Veterinary Representatives are professionals who act as liaisons between veterinary pharmaceutical or product companies and veterinarians, clinics, or animal hospitals. They are responsible for promoting, educating, and selling veterinary medicines, equipment, and related products. Their role often involves building relationships with veterinary professionals, providing product information, and ensuring that clinics have access to the latest advancements in animal healthcare. Veterinary Representatives may also conduct product demonstrations, organize training sessions, and gather feedback from customers to help improve products and services.

What are the key skills and qualifications needed to thrive as a veterinary representative, and why are they important?

To thrive as a Veterinary Representative, you need a solid background in animal science, veterinary medicine, or a related field, often supported by a bachelor's degree and sales experience. Familiarity with CRM software, pharmaceutical databases, and industry-specific products or certifications is typically required. Outstanding communication, relationship-building, and negotiation skills help differentiate top performers in this role. These skills are crucial for effectively educating clients, driving sales, and building lasting partnerships with veterinary professionals.

What are the typical challenges veterinary representatives face when working with veterinary clinics and animal hospitals?

Veterinary Representatives often encounter challenges such as building trust with veterinary professionals, staying updated on rapidly evolving products and industry regulations, and effectively communicating complex technical information. They may also need to adapt to varied schedules, as clinics can be busy and appointments may require flexibility. Success in this role depends on strong relationship-building skills, persistence, and a thorough understanding of both animal health products and the needs of veterinary practices.

How to become a veterinary representative?

To become a veterinary representative, candidates typically need a background in veterinary medicine, animal science, or related fields, along with strong communication and sales skills. Relevant experience in the veterinary or pharmaceutical industry and a valid driver's license are often required, and some roles may require a bachelor's degree or higher. Training on specific products and industry regulations is usually provided by employers.

What cities in Michigan are hiring for Veterinary Representative jobs?

Cities in Michigan with the most Veterinary Representative job openings:

Veterinary Representative jobs near you
Infographic showing various Veterinary Representative job openings in Michigan as of September 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.

Client Service Representative at Advanced Veterinary Care Group

Canton, MI • On-site

South Broward Animal Hospital
11 - 50 employees
Learn more about South Broward Animal Hospitalexternal

$17 - $19/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Practice
We are not your traditional veterinary hospital. We partner with your veterinarian to provide flexible case management solutions. We will only perform the diagnostics and treatments that your vet requires, leaving the ultimate case control in their hands.
Advanced Veterinary Care Group is an innovative new concept designed to redefine how high-quality veterinary healthcare is delivered. The Care Group is like your "partner across the hall," a team of highly experienced and competent general practitioners with special interests in several key areas of medicine.
More about the Role
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
Competencies
  • Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
  • Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas.
  • Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
  • Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
  • Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
  • Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential Responsibilities
  • Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
  • Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
  • Processes cash, checks, charge card payments and credit account payments.
  • Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
  • Assists in the updating of client/patient files, as needed.
  • Prepares and sends client correspondence.
  • Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
  • Performs a backup of the computer system on a regular basis, as directed.
  • Performs and oversees the performance of posting daily business.
  • Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
  • Answers incoming telephone calls applying proper telephone etiquette.
  • Presents clients with medications, instructions, new client kits and any other take home items.
  • Handles emergency situations with great care, patience, and following established clinic policies and procedures.
  • Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.
Requirements/Qualifications
  • Ability to work on weekends as required
  • High school diploma or equivalent
  • Previous veterinary experience preferred
  • Client satisfaction references preferred
  • Practices OSHA safety techniques including proper PPE
Benefits Offered
  • Paid time off
  • Health insurance; dental insurance; vision insurance
  • Retirement benefits or accounts
  • Bonus incentive
  • Flexible work schedules
  • Career and professional development
  • Employee Assistance Program
  • Employee Referral Program

Benefits offered may vary depending on full or part time employment status according to company policy.
Pay Range
USD $17.00 - USD $19.00 /Hr.

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