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Veterinary Representative Jobs in Michigan (NOW HIRING)

Wild West Veterinary Group PLLC

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Veterinary Client Service Representative (CSR)

Marquette, MI · On-site

$16.50 - $18/hr

Veterinary Medicine*Veterinary Receptionist* Animal Medical Center of Marquette - Marquette, MI ... We're searching for a Veterinary Client Service Representative (CSR) who can juggle phones, triage ...

Wild West Veterinary Group PLLC

Be Seen First

Veterinary Client Service Representative (CSR)

Marquette, MI · On-site

$16.50 - $18/hr

Veterinary Medicine*Veterinary Receptionist* Animal Medical Center of Marquette - Marquette, MI ... We're searching for a Veterinary Client Service Representative (CSR) who can juggle phones, triage ...

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Veterinary Representative information

What is a veterinary representative?

Veterinary Representatives are professionals who act as liaisons between veterinary pharmaceutical or product companies and veterinarians, clinics, or animal hospitals. They are responsible for promoting, educating, and selling veterinary medicines, equipment, and related products. Their role often involves building relationships with veterinary professionals, providing product information, and ensuring that clinics have access to the latest advancements in animal healthcare. Veterinary Representatives may also conduct product demonstrations, organize training sessions, and gather feedback from customers to help improve products and services.

What are the key skills and qualifications needed to thrive as a veterinary representative, and why are they important?

To thrive as a Veterinary Representative, you need a solid background in animal science, veterinary medicine, or a related field, often supported by a bachelor's degree and sales experience. Familiarity with CRM software, pharmaceutical databases, and industry-specific products or certifications is typically required. Outstanding communication, relationship-building, and negotiation skills help differentiate top performers in this role. These skills are crucial for effectively educating clients, driving sales, and building lasting partnerships with veterinary professionals.

What are the typical challenges veterinary representatives face when working with veterinary clinics and animal hospitals?

Veterinary Representatives often encounter challenges such as building trust with veterinary professionals, staying updated on rapidly evolving products and industry regulations, and effectively communicating complex technical information. They may also need to adapt to varied schedules, as clinics can be busy and appointments may require flexibility. Success in this role depends on strong relationship-building skills, persistence, and a thorough understanding of both animal health products and the needs of veterinary practices.

How to become a veterinary representative?

To become a veterinary representative, candidates typically need a background in veterinary medicine, animal science, or related fields, along with strong communication and sales skills. Relevant experience in the veterinary or pharmaceutical industry and a valid driver's license are often required, and some roles may require a bachelor's degree or higher. Training on specific products and industry regulations is usually provided by employers.

What cities in Michigan are hiring for Veterinary Representative jobs?

Cities in Michigan with the most Veterinary Representative job openings:

Veterinary Representative jobs near you
Infographic showing various Veterinary Representative job openings in Michigan as of September 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.

Veterinary Client Service Representative (CSR)

Marquette, MI • On-site

Wild West Veterinary Group PLLC
See more jobs at Wild West Veterinary Group PLLCexternal

$16.50 - $18/hr

Full-time

PTO

Re-posted yesterday

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Job description

Veterinary Medicine*Veterinary Receptionist*

Animal Medical Center of Marquette – Marquette, MI
Privately owned Fear Free Certified AAHA-accredited - No weekends, holidays, or on-call

Make every canine & feline visit stress-free from “Hello” to “See-you-soon."

Animal Medical Center of Marquette (AMC) is a small-animal, companion-animal, general-practice veterinary hospital serving the Upper Peninsula. We’re searching for a Veterinary Client Service Representative (CSR) who can juggle phones, triage urgent calls, and keep our Cornerstone schedule running like clockwork—while delivering Fear Free, low-stress client and veterinary care.

What sets our animal hospital apart:

  • Predictable schedule: Monday–Friday, no weekends, holidays, or after-hours emergencies
  • Competitive pay: $16.50–$18 /hour (40 hrs/week) + annual performance reviews
  • Health-insurance stipend + retirement plan with employer match
  • Uniform allowance and generous employee discounts on veterinary services, flea/tick & heartworm meds, nutrition, and retail
  • Paid time off so you can hit the trails, slopes, or shoreline of Lake Superior
  • Work in a privately owned hospital where your ideas reach the doctors’ ears—fast

Core duties:

  • Warmly greet pets and pet parents, collect medical histories, and verify vaccination status
  • Schedule wellness exams, urgent-care appointments, dental cleanings, surgeries, ultrasounds, digital radiography, and laser therapy in Cornerstone veterinary practice-management software
  • Answer a busy multi-line phone system, triage emergencies, refill prescriptions, process pharmacy requests, and route messages to DVMs, veterinary technicians, and veterinary assistants
  • Generate and explain treatment plans/estimates, process invoices, apply discounts, and balance daily cash drawers
  • Maintain accurate electronic medical records (EMRs), SOAP notes, lab results, and imaging files
  • Coordinate pet admissions/discharges, anesthesia/surgery consent forms, vaccination certificates, heartworm prevention, flea & tick prevention, parasite control, and microchip registration

Must-have qualifications

  • 2+ years client-service experience (any industry)
  • Master multitasker who stays calm in a high-volume setting
  • Polished written & verbal communication and empathy for anxious clients
  • Consistently positive, solutions-oriented attitude and a proven record of being a collaborative, can-do team player
  • Ability to stand, kneel, or lift up to 40 lbs. to assist with patient handling

Nice-to-have extras:

  • 2+ years as a veterinary receptionist / client care specialist / veterinary CSR
  • Previous work in an AAHA-accredited or Fear Free Certified Practice
  • Fluent in veterinary terminology, vaccine schedules, prescription diets, preventive medicine, and common canine/feline medications

About Animal Medical Center of Marquette:

Our Fear Free, AAHA-accredited hospital provides preventive care, internal medicine, soft-tissue & orthopedic surgery, dentistry, digital X-ray, abdominal & cardiac ultrasound, in-house laboratory diagnostics, therapeutic laser, and urgent care to the Marquette community. Our team is united by the mission: “Exceptional treatment with compassionate care for pets and their families."

Ready to join the team?

  • Upload your résumé and a brief cover note telling us why veterinary client service is your passion.

AMC of Marquette is an equal-opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees, clients, and pets.

Job Type: Full-time

Benefits:

  • Employee discount
  • Paid time off
  • Retirement plan
  • Uniform allowance

Work Location: In person