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Veterinary Relationship Manager Jobs in Virginia

As a Veterinary Technician Manager, you will... * Demonstratehighly advancedproficiencyas a ... Createeffective working relationships with hospital leadership to ensure standards of care are ...

Our community-focused approach encourages strong relationships with pet owners, making them active ... and medical management of patients. In addition to practicing their clinical skills, student ...

A Doctor of Veterinary Medicine (DVM) from an accredited university * Licensed (or eligible) to ... Committed to gold-standard care, clear communication, and building meaningful relationships with ...

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Veterinary Relationship Manager information

What are the key skills and qualifications needed to thrive as a veterinary relationship manager?

To excel as a Veterinary Relationship Manager, you need a strong background in animal health, business development, and client service, often supported by a degree in veterinary science, animal health, or business. Familiarity with CRM software, sales platforms, and industry-specific data analysis tools is typically required. Excellent interpersonal communication, negotiation skills, and the ability to build lasting professional relationships are crucial soft skills in this role. These competencies are essential for fostering trust, driving business growth, and ensuring client satisfaction in the veterinary industry.

How does a veterinary relationship manager typically collaborate with veterinary clinics and internal teams to ensure client satisfaction?

A Veterinary Relationship Manager acts as a liaison between veterinary clinics and their organization, frequently communicating with veterinary professionals to understand their needs and address any concerns. They collaborate closely with sales, technical support, and product development teams to provide tailored solutions and resolve issues efficiently. Regular site visits, virtual meetings, and feedback sessions are common, fostering strong, long-term relationships. This collaborative approach helps ensure clinics receive the support they need, leading to higher client satisfaction and loyalty.

What is the difference between Veterinary Relationship Manager vs Veterinary Sales Representative?

AspectVeterinary Relationship ManagerVeterinary Sales Representative
CredentialsVeterinary or related degree, sales experienceVeterinary or related degree, sales experience
Work EnvironmentClient management, relationship building, strategic planningProduct promotion, client visits, sales targets
Employer & Industry UsageVeterinary clinics, pharmaceutical companies, pet care brandsPharmaceutical companies, pet product companies, veterinary suppliers
Search & Comparison IntentUnderstanding client relationship roles in veterinary industrySales roles in veterinary industry, product promotion

The Veterinary Relationship Manager focuses on building and maintaining long-term relationships with veterinary clients, providing strategic support and ensuring client satisfaction. In contrast, the Veterinary Sales Representative primarily promotes products, meets sales targets, and visits veterinary practices to generate sales. Both roles require veterinary knowledge and sales skills but differ in their core responsibilities and focus areas within the veterinary industry.

What is a veterinary relationship manager?

A veterinary relationship manager is a professional responsible for building and maintaining strong relationships between veterinary practices and clients or partners. They often work in sales, client communication, and support roles, utilizing skills in communication, customer service, and industry knowledge to enhance client satisfaction and practice growth.

What are popular job titles related to Veterinary Relationship Manager jobs in Virginia?

For Veterinary Relationship Manager jobs in Virginia, the most frequently searched job titles are:

What cities in Virginia are hiring for Veterinary Relationship Manager jobs?

Cities in Virginia with the most Veterinary Relationship Manager job openings:

Infographic showing various Veterinary Relationship Manager job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Urgent Care Veterinary Practice Manager

Newport News, VA • On-site


American Veterinary Group
Hospitals • 201 - 500 employees

5.4

Company rating: 5.4 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

38th of 52 rated veterinary

People enjoy working here

Recommended by students

Respectful managers


Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Job description

Urgent Care Veterinary Practice Manager
Department: UrgentVet Hospitals
Employment Type: Full Time
Location: UrgentVet - Newport News
Reporting To: Kylie Holstein
Description
Are you an experienced Veterinary Practice Manager with a passion for team leadership and veterinary business operations? UrgentVet is seeking a dynamic Practice Manager to lead our practice team. This role presents an exciting opportunity for a skilled professional eager to advance their career and contribute to delivering exceptional veterinary care.
About UrgentVet:
UrgentVet is redefining the urgent veterinary care experience by bridging the gap between general practice and emergency care. Our unwavering mission is to provide timely assistance to people and their cherished pets when they need it most. Urgency is the heartbeat of our organization, and we excel in delivering swift and compassionate care.
UrgentVet bridges the gap between daytime general practice and emergency/overnight care, offering after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Our single doctor practices offer care for common urgent cases, including wound management, ear infections, vomiting/diarrhea, and euthanasia, and each of our paperless clinics is specially designed to deliver efficient care and equipped with cloud-based EMR, digital x-ray, and a full suite of IDEXX in-house lab equipment.
About the Position:The Practice Manager is pivotal in the hospital team, overseeing day-to-day operations to ensure efficient after-hours acute care delivery while fostering a positive work culture.
As the Practice Manager, your mission is to lead your team and oversee your hospital in harmony with the UrgentVet ethos, actively cultivating culture, engagement, efficiency, growth, and financial stability.
Required to have experience in veterinary medicine, people management, and be comfortable working alongside veterinarians.
Position Details
  • Patient Advocacy: Be the advocate for patients and uphold a "Pet-First, Client-First" philosophy. Ensure a compassionate and client-centric approach to pet care.
  • Community Engagement and Brand Ambassadorship: Nurture collaborative and mutually beneficial relationships with referring veterinarians and local businesses, positioning UrgentVet as the foremost choice for urgent pet care. Serve as a prominent brand ambassador for UrgentVet within the local community.
  • Inclusive Workplace Culture: Foster a safe and inclusive work environment where diversity is celebrated, and every team member feels valued.

Additional Details:
    • Reports to the Regional Director of Operations, UrgentVet
    • Typically scheduled 40-45 hours/week and, because of the nature of the veterinary profession, longer hours are likely from time to time
    • Work schedule includes nights, weekends, and holidays (NO OVERNIGHTS). Work hours are 3-11pm on weekdays and 10am-8pm on weekends.
    • This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws

Skills, Knowledge, and Expertise
  • Strong emotional intelligence, with demonstrated ability to empathize, communicate effectively, and build trust within the team
  • Excellent communication skills, with emphasis on active listening and timely follow-up
  • High level of self-awareness, with a willingness to receive feedback and continuously improve
  • Skilled in de-escalation and conflict resolution techniques
  • Negotiation and persuasion skills, with the ability to influence outcomes and build consensus
  • Innate leadership skills, including humility, vision, and the ability to take calculated risks
  • Confidence in decision-making and ability to inspire and motivate others
  • Proven track record of being trustworthy, reliable, and maintaining confidentiality
  • Prior management experience, preferably in a veterinary or related field, with a focus on leading and developing teams
  • Teachable mindset, with a strong desire and ability to learn new concepts and skills
  • Demonstrated accountability for actions and outcomes, with a proactive approach to problem-solving
  • Team awareness, with a focus on fostering collaboration and inclusivity
  • Ability to inspire and motivate team members to achieve goals and overcome challenges
  • Strong assessment ability, with the capacity to evaluate performance and identify areas for improvement
  • Proficiency in delegating tasks and leveraging team members' strengths
  • Capacity for immediate course correction in response to changing circumstances
  • Commitment to collaboration and fostering a positive team environment
  • Professionalism in all interactions, both internal and external
  • Specific knowledge of veterinary practice operations and industry standards
  • Critical thinking skills, with the ability to analyze situations and make sound decisions
  • Flexibility to adapt to changing circumstances and priorities
  • Effective time management skills, with the ability to prioritize tasks and meet deadlines
  • Proactive approach to identifying and addressing issues before they escalate
  • Strong business acumen, with an understanding of financial management principles and practice growth strategies

Benefits
  • Opportunity for career advancement as UrgentVet Pet Clinic continues to grow and expand clinic locations throughout the country
  • Tuition assistance for prospective Veterinary Technician Students
  • Tuition reimbursement for Credentialed/Registered Veterinary Technicians
  • Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people!
  • Health Care Plan (Medical, Dental & Vision Options)
  • 401k Match
  • Generous paid time off (PTO)
  • Paid Parental Leave + Paid Maternity Leave
  • One (1) Work/Life Balance day off
  • Short-term and long-term disability options
  • Supplemental insurance options
  • Discounted Veterinary Care
  • Scrub allowance
  • Hands-on and E-training
  • Professional growth opportunities
  • Bonus potential based on performance

American Veterinary Group logo

About American Veterinary Group

Sourced by ZipRecruiter

Founded in 2015, American Veterinary Group (AVG) owns and operates a network of 120+ veterinary practices throughout the South that treat and protect over 75,000 pets annually. Our goal is to provide ongoing, in-person support to ease the burden of the day-to-day operations of veterinary practices, including in-office staff training, educational and marketing tools, and back office support. We deliver high touch practice management solutions to help veterinarians focus on the needs of their patients, instead of the needs of their business. We are animal lovers above all else, and operate with the motto, "pet first, client first".

Industry

Hospitals

Company size

201 - 500 Employees

Headquarters location

Tampa, FL, US

Year founded

2015

Social media


What American Veterinary Group employees say

Pay

Benefits

Hours and flexibility

Workplace

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