ZipRecruiter

Log In

1

Veterinary Reception Jobs in Washington (NOW HIRING)

NVA

Client Service Representative

Cabin John, MD · On-site

$18 - $23/hr

Maintain a clean, organized, and welcoming reception area * Support the veterinary team with administrative and hospital tasks as needed What We're Looking For * At least 1 year of customer service ...

New

GoodVets

Client Service Representative

Washington, DC · On-site

$18 - $24.75/hr

GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who ... Maintain a clean and organized reception and lobby area * Communicate effectively with doctors ...

GoodVets

Client Service Representative

Washington, DC · On-site

$19.25 - $24/hr

GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who ... Maintain a clean and organized reception and lobby area * Communicate effectively with doctors ...

GoodVets

Client Service Representative

Washington, DC · On-site

$19.25 - $24/hr

GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who ... Maintain a clean and organized reception and lobby area * Communicate effectively with doctors ...

previous page

Showing results 41-49

All JobsVeterinary Reception JobsVeterinary Reception Jobs in Washington

Veterinary Reception information

See Washington salary details

$11

$17

$22

How much do veterinary reception jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for veterinary reception in Washington is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.62 per hour, depending on experience, location, and employer.

What does a veterinary receptionist do?

A veterinary receptionist is responsible for managing the front desk at a veterinary clinic or hospital. Their duties include greeting clients and their pets, scheduling appointments, answering phone calls, handling payments, and maintaining patient records. They play a key role in ensuring smooth communication between pet owners and veterinary staff, as well as providing compassionate customer service. Veterinary receptionists also help with administrative tasks and may assist in coordinating emergency cases. Their role is essential in creating a welcoming and efficient environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a veterinary receptionist, and why are they important?

To thrive as a Veterinary Receptionist, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic billing tools is typically required. Outstanding communication, empathy, and the ability to remain calm under pressure are key soft skills that set top performers apart. These skills are crucial for efficiently managing client interactions, supporting veterinarians, and creating a welcoming environment for both pets and their owners.

What are some common challenges faced by veterinary receptionists, and how can they effectively manage them?

Veterinary receptionists often manage a fast-paced environment where they must balance answering phones, scheduling appointments, and handling sensitive situations with pet owners. One of the main challenges is dealing with emotional clients, especially during emergencies or when delivering difficult news. Effective communication skills, empathy, and the ability to multitask are crucial for managing these situations smoothly. Building strong relationships with both the veterinary team and clients can also help foster a supportive work environment and ensure efficient workflow.

What is the difference between Veterinary Reception vs Veterinary Technician?

AspectVeterinary ReceptionVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service skillsVeterinary technician certification; associate degree in veterinary technology
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting veterinarians, animal care
Job ResponsibilitiesScheduling appointments, billing, client communicationPerforming lab work, assisting surgeries, animal exams

Veterinary receptionists primarily handle client communication and administrative duties, while veterinary technicians perform clinical tasks and assist veterinarians. Both roles are essential in a veterinary practice, but they differ in required credentials and daily responsibilities.

What cities in Washington are hiring for Veterinary Reception jobs?

Cities in Washington with the most Veterinary Reception job openings:

Veterinary Reception jobs near you
Infographic showing various Veterinary Reception job openings in Washington as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $37,269 per year, or $17.9 per hour.

Client Service Representative at Ballston Animal Hospital

Ballston Animal Hospital

Arlington, VA • On-site

$19 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Practice
At Ballston Animal Hospital our Doctors and staff care deeply about the health and happiness of your pet. Our mission is to partner with our clients to provide the highest standard of care possible. We do this by delivering comprehensive medical, surgical, dental, and wellness care in a friendly, professional, and caring environment. We are pleased that our community voted Ballston Animal Hospital "2022 Best Vet in Arlington, VA".
More about the Role
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
Competencies
  • Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
  • Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other's ideas.
  • Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
  • Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
  • Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
  • Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.

Essential Responsibilities
  • Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
  • Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
  • Processes cash, checks, charge card payments and credit account payments.
  • Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
  • Assists in the updating of client/patient files, as needed.
  • Prepares and sends client correspondence.
  • Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
  • Performs and oversees the performance of posting daily business.
  • Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
  • Answers incoming telephone calls applying proper telephone etiquette.
  • Presents clients with medications, instructions, new client kits and any other take home items.
  • Handles emergency situations with great care, patience, and following established clinic policies and procedures.
  • Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.

Requirements/Qualifications
  • Ability to work on weekends as required
  • High school diploma or equivalent
  • Previous veterinary experience preferred
  • Client satisfaction references preferred
  • Practices OSHA safety techniques including proper PPE

Benefits Offered
  • Paid time off
  • Health insurance; dental insurance; vision insurance
  • Retirement benefits or accounts
  • Bonus incentive
  • Flexible work schedules
  • Career and professional development
  • Employee Assistance Program
  • Employee Referral Program

Benefits offered may vary depending on full or part time employment status according to company policy.
Pay Range
USD $19.00 - USD $22.00 /Hr.

Apply