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Veterinary Client Service Representative Jobs in Chicago, IL

GoodVets

Client Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who ... As a Client Service Representative (CSR), you are the first and last impression for every client ...

GoodVets

Client Service Representative

Chicago, IL · On-site

$18 - $23/hr

GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who ... As a Client Service Representative (CSR), you are the first and last impression for every client ...

GoodVets

Lead Client Service Representative

Chicago, IL · On-site

$20 - $25/hr

Lead Client Service Representative GoodVets West Loop - Chicago, IL GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering ...

GoodVets

Lead Client Service Representative

Chicago, IL · On-site

$20 - $25/hr

GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who ... As a Lead Client Service Representative (CSR), you are the first and last impression for every ...

NVA

Client Services Representative

Mundelein, IL · On-site

$16 - $20/hr

What We're Looking For * 1-2+ years of experience as a Client Service Representative, receptionist, or similar client-facing role (veterinary experience preferred). * Strong communication ...

NVA

Client Services Representative

Mundelein, IL · On-site

$16 - $20/hr

What We're Looking For * 1-2+ years of experience as a Client Service Representative, receptionist, or similar client-facing role (veterinary experience preferred). * Strong communication ...

Mission Wealth

Client Service Representative

Lisle, IL · On-site

$65K/yr

As our Client Services Representative, your creative problem-solving skills and impeccable attention to detail are key to providing support to the Operations department as well as assisting the ...

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All JobsVeterinary Client Service Representative JobsVeterinary Client Service Representative Jobs in Chicago, IL

Veterinary Client Service Representative information

See Chicago, IL salary details

$10

$19

$27

How much do veterinary client service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for veterinary client service representative in Chicago, IL is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a veterinary client service representative?

To thrive as a Veterinary Client Service Representative, you need strong customer service skills, knowledge of basic veterinary terminology, and at least a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is often required. Excellent communication, empathy, and multitasking abilities help you effectively support clients and veterinary teams. These skills ensure smooth clinic operations, positive client experiences, and accurate information flow between clients and staff.

What is the difference between Veterinary Client Service Representative vs Veterinary Technician?

AspectVeterinary Client Service RepresentativeVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service experienceAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, reception, client communicationClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, client communication, front deskAnimal care, medical procedures, clinical support

The Veterinary Client Service Representative primarily handles client interactions, appointment scheduling, and administrative tasks, focusing on customer service. In contrast, Veterinary Technicians assist veterinarians with medical procedures and animal care. Both roles are essential in veterinary settings but differ in responsibilities, credentials, and daily tasks.

What are some typical challenges faced by veterinary client service representatives, and how can they be managed?

Veterinary Client Service Representatives often encounter challenges such as managing emotional clients during stressful situations, handling multiple tasks simultaneously, and communicating complex medical information clearly. To manage these challenges, it is important to develop strong interpersonal skills, remain calm under pressure, and work collaboratively with veterinarians and technicians. Many clinics offer training and support to help new team members adapt, and fostering open communication within the team can also make a big difference in providing excellent client care.

What is a veterinary client service representative?

Veterinary Client Service Representatives (CSRs) are the front-line staff at veterinary clinics or hospitals who handle interactions between clients (pet owners) and the veterinary team. They manage tasks such as scheduling appointments, answering phones, processing payments, relaying information between clients and veterinarians, and ensuring a positive experience for both clients and their pets. CSRs play a key role in customer service and administrative support, helping to keep the clinic running smoothly and efficiently.

What are popular job titles related to Veterinary Client Service Representative jobs in Chicago, IL?

For Veterinary Client Service Representative jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Veterinary Client Service Representative jobs in Chicago, IL look for?

The top searched job categories for Veterinary Client Service Representative jobs in Chicago, IL are:

Veterinary Client Service Representative jobs near you
Infographic showing various Veterinary Client Service Representative job openings in Chicago, IL as of August 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $40,276 per year, or $19.4 per hour.

Veterinary Client Service Representative

Countryside Veterinary Center

La Grange, IL • On-site

$15 - $18/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Receptionist Position At Countryside Veterinary Center

Countryside Veterinary Center seeks a proficient, fast paced, customer service extraordinaire to join our reception team!

The primary job for a receptionist is to exceed our client's expectations for outstanding client service & to create a warm and welcoming experience. A GREAT receptionist is a "people person" who enjoys working with diverse clients, is empathetic, kind, and full of energy.

The receptionist must remain professional and courteous to clients and co-workers while handling multiple tasks at once with many interruptions (woof!). The position is part crowd control, part efficiency expert, and part records manager. Receptionists answer the phones, differentiate between routine and emergency cases, schedule appointments, greet clients, admit and check out clients, process payments and communicate between clients and other staff.

You will be the face of the hospital and set the tone for the patient & clients' time in our facility. The importance of this role cannot be overemphasized!

The Perks:

  • Bring your pet to work with you!
  • PTO/Sick Pay
  • Generous employee discount
  • Health/Vision/Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) with match available
  • Paid child-bonding leave
  • On-site paid training
  • Snacks & coffee are always on hand!
  • Unlimited opportunity for advancement
  • Competitive pay
  • Puppies. Kittens.

Educational Requirements & Skills Needed:

· High school diploma or equivalent, some college preferred

· Minimum age requirement of 18 years old

Skills Needed:

· Ability to read and comprehend instructions

· Effective communication with clients in person, via phone & email

· Experience in caring for animals, proper restraint techniques preferred

· Ability to work with computer-based veterinary software

· Exceptional customer service skills

· Ability to work in a fast-paced environment

· Able to lift and carry up to 50 pounds

· Endure standing and walking on hard floor surfaces for extended periods of time

· Able to work in noisy work conditions with sounds from animals and equipment

· Take safety precautions for exposure to toxins, drugs, anesthesia and radiation

· Flexibility to work evenings and weekends

Are you ready to start a job that offers variety, excitement and a step away from the mundane? Do you love animals, and want to see & help dozens of them on a daily basis? Do you have what it takes? If so, we'd love to have you join our pack!

Job Types: Full-time, Part-time

The salary range for this position is $15-$18 per hour. This range represents the minimum and maximum compensation for this role at this time. Actual compensation will be determined based on factors such as experience, skills, and qualifications.

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