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Veterinary Client Service Representative Jobs in Nevada

NVA

Client Services Lead

Las Vegas, NV · On-site

$18 - $21/hr

Lead Veterinary Customer Service Representative (CSR) Position Summary We are seeking an ... Lead, coach, and support the Client Service Representative team. * Assist with hiring, onboarding ...

VCA Animal Hospitals

Client Service Representative

Reno, NV · On-site

$18 - $21/hr

... Client Service Representative to join our team! Location: 4871 Summit Ridge Drive Reno NV 89523 ... Check out our hospital's reviews as we exceed our clients' expectations with stellar veterinary ...

Osaic

Client Service Representative

Las Vegas, NV · On-site

$48K/yr

Current Employees and Contractors Apply HereOsaic Careers Customer Service Opportunity in Financial Services Client Services Representative Location(s): CT/Remote Role Type: Full-time, Non-Exempt ...

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Veterinary Client Service Representative information

See Nevada salary details

$10

$19

$27

How much do veterinary client service representative jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for veterinary client service representative in Nevada is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Veterinary Client Service Representative, and why are they important?

To thrive as a Veterinary Client Service Representative, you need strong customer service skills, knowledge of basic veterinary terminology, and at least a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is often required. Excellent communication, empathy, and multitasking abilities help you effectively support clients and veterinary teams. These skills ensure smooth clinic operations, positive client experiences, and accurate information flow between clients and staff.

What is the difference between Veterinary Client Service Representative vs Veterinary Technician?

AspectVeterinary Client Service RepresentativeVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service experienceAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, reception, client communicationClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, hospitals, research facilities
Common Search & ComparisonCustomer service, client communication, front deskAnimal care, medical procedures, clinical support

The Veterinary Client Service Representative primarily handles client interactions, appointment scheduling, and administrative tasks, focusing on customer service. In contrast, Veterinary Technicians assist veterinarians with medical procedures and animal care. Both roles are essential in veterinary settings but differ in responsibilities, credentials, and daily tasks.

What are some typical challenges faced by Veterinary Client Service Representatives, and how can they be managed?

Veterinary Client Service Representatives often encounter challenges such as managing emotional clients during stressful situations, handling multiple tasks simultaneously, and communicating complex medical information clearly. To manage these challenges, it is important to develop strong interpersonal skills, remain calm under pressure, and work collaboratively with veterinarians and technicians. Many clinics offer training and support to help new team members adapt, and fostering open communication within the team can also make a big difference in providing excellent client care.

What are Veterinary Client Service Representatives?

Veterinary Client Service Representatives (CSRs) are the front-line staff at veterinary clinics or hospitals who handle interactions between clients (pet owners) and the veterinary team. They manage tasks such as scheduling appointments, answering phones, processing payments, relaying information between clients and veterinarians, and ensuring a positive experience for both clients and their pets. CSRs play a key role in customer service and administrative support, helping to keep the clinic running smoothly and efficiently.
What are popular job titles related to Veterinary Client Service Representative jobs in Nevada? For Veterinary Client Service Representative jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Veterinary Client Service Representative jobs in Nevada look for? The top searched job categories for Veterinary Client Service Representative jobs in Nevada are:
Veterinary Client Service Representative jobs near you
Infographic showing various Veterinary Client Service Representative job openings in Nevada as of July 2026, with employment types broken down into 85% Full Time, 7% Part Time, 4% Temporary, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,813 per year, or $19.1 per hour.

Client Services Lead

National Veterinary Associates

Las Vegas, NV

$18 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Lead Veterinary Customer Service Representative (CSR) 

Position Summary 

We are seeking an experienced, compassionate, and organized Lead Veterinary Customer Service Representative (CSR) to lead our front office team while delivering exceptional service to clients and patients. The Lead CSR oversees daily reception operations, coaches and develops the client service team, fosters a positive and supportive workplace culture, and partners with hospital leadership to support an outstanding client experience and a thriving practice. 

Key Responsibilities 

  • Lead, coach, and support the Client Service Representative team. 

  • Assist with hiring, onboarding, training, and ongoing development of front desk staff. 

  • Coordinate daily front office workflow, scheduling, and team coverage. 

  • Foster a positive, collaborative, and accountable culture focused on exceptional client service. 

  • Partner with hospital leadership to drive client visits, strengthen client retention, and support the hospital's operational and financial success. 

  • Ensure an exceptional client experience throughout every stage of the patient visit. 

  • Greet clients and patients with professionalism, empathy, and compassion. 

  • Answer multi-line phones, schedule appointments, and manage client communications. 

  • Resolve client concerns professionally and escalate issues when appropriate. 

  • Process payments, maintain accurate medical records, and reconcile daily transactions. 

  • Collaborate with veterinarians and technicians to ensure efficient patient flow. 

  • Identify opportunities to improve front office workflows and team performance. 

  • Promote hospital services and preventive care. 

  • Maintain an organized reception area and ensure compliance with hospital policies and confidentiality standards. 

Qualifications 

  • Veterinary client service or veterinary reception experience preferred. 

  • Previous leadership or supervisory experience is strongly preferred. 

  • Excellent communication, coaching, and conflict-resolution skills. 

  • Strong organizational and multitasking abilities in a fast-paced environment.  

  • Comfortable handling financial transactions and maintaining accurate records. 

  • Passion for animal care and providing exceptional client service. 

Skills 

  • Leadership and team development 

  • Customer service excellence 

  • Problem-solving and conflict resolution 

  • Workflow coordination and organization 

  • Time management and attention to detail 

  • Strong verbal, written, and computer skills 

Schedule 

Full-time -evenings and weekends may be required. 

  •  
Compensation 
Base hourly rate of $18.00-$21.00
 
Example Benefits offered to full-time team members, if applicable
    Medical, Vision, Dental insurance
    401(k)
    Health Savings Account
    Paid time off
    Employee discounts

Ideal Candidate 

The ideal candidate is a positive, dependable leader who enjoys developing others, creating an exceptional client experience, and contributing to the success of the hospital. You thrive in a fast-paced environment, communicate effectively, and are committed to building a supportive team culture while helping the practice grow.

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About NVA

Sourced by ZipRecruiter

Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US

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